Dunkin'

470 Main Ave, Norwalk
(203) 846-6017

Recent Reviews

Maria Joaquina Wilson

Drive through coffee at rush hour seven am.

Food: 5

Service: 5

Rorie Gerschwer

Make your own coffee at

Atmosphere: 3

Food: 3

Service: 1

Debbie Reynolds

I was in this location on 10/25/23 and usually I go to the drive thru but today I went inside. Your employee Silvana (sorry not sure of the correct spelling) gave exceptional service, which she usually does. It seemed today they might have been short staffed so the wait time was longer than normal, but she worked extremely hard to get us out within a reasonable time. She was filling multiple orders at once. My friend and I felt bad for her because we could see the stress on her face. But like a trooper she kept it moving. Huge shoutout to her. She should be compensated generously. She usually takes care of me when I go to the drive thru. She is very nice and pleasant. Kuddos to her.Parking: Good parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Munchkins Donut Hole Treats, Donuts

Tey Ghim

This review is for the employee, **Katie or Katy** (apologies for any spelling confusion), who worked the morning shift on Tuesday, August 1st 2023. I made a significant error with my order, but she graciously corrected it for me. Her kindness truly made my day. Thank you, Kat!

Atmosphere: 5

Food: 5

Service: 5

luisagomez bdc

This specific location closes 6:30pm and not 8pm and sometimes they offer beverages only... They should just completely close it so people don't waste time driving there ? this is the 5th time ...

Service: 1

AMY K

Even though they were short-staffed today, the team did a great job and even brood me a fresh cup of decaf. Love this location and I frequent it several times a week

Atmosphere: 4

Food: 5

Service: 4

Christian Martinez

Great service, great coffee, hard working people.

Atmosphere: 5

Food: 5

Service: 5

Lagc Group

It says they close at 10 pm... went there several times at 8 or 830 pm and the lady was closing already. it only happens when it is the lady with the bad attitude's shift.

Athena Volkova

It says they close at 10 pm... went there several times at 8 or 830 pm and the lady was closing already. it only happens when it is the lady with the bad attitude's shift.

Maddie D

I’ve gone here many times and enjoy the speed and accuracy of ordering. Staff is always friendly and nice. I enjoy how the mobile ordering ahead is very easy and convenient. Glad they partake in a lot of the promotions on the dunkin app.

Maddie D.

I've gone here many times and enjoy the speed and accuracy of ordering. Staff is always friendly and nice. I enjoy how the mobile ordering ahead is very easy and convenient. Glad they partake in a lot of the promotions on the dunkin app.

Laura Coppola

Attitude of personnel was horrific, waited half hour at drive-through for two drinks and two flat wraps.Others honking and left without order. We will not visit again when we have other Dunkin choices nearby.

Atmosphere: 1

Food: 2

Service: 1

Al Varian

Very poor service. Cashier on cell phone walked away never took order. And never came back had to wait 10 minutes till drive thru cashier came over and took order

Karl Danowski

I walked into his location hoping to grab a quick coffee upon walking in there was two employees that seen me walk in and not one even one acknowledged me. After about five minutes of me standing there one of them said I’ll give me a minute and I’ll be with you. Another few minutes happen to go by and the employee decides to start taking a drive-through order instead of helping me. So I asked kindly if she could get me a medium regular coffee when she’s done. She replied to me that they have no coffee. I was at a loss for words so I asked for regional managers number and I was brushed off. Honestly I thought I’ve been in some bad Dunkin’ Donuts locations but by far I feel this is the worst this is the worst customer service I’ve ever experienced in my life.

Jamy Stenger

Drive thru is fast, accurate and friendly. Exactly what you want on an early morning Dunkin run.

Atmosphere: 4

Food: 4

Service: 4

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