Amazing unique food. Everything was great. The drive thru guy rushed me. I asked him to give me a minute to check the menu, he said sure, and 3 seconds later asked me what do I want.
Atmosphere: 5
Food: 5
Service: 2
Essie Campbell
Love there chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Cheeseburger, Fries, Long Dog, Hot Dog, Chili Dog, Big D Cheeseburger
S Samuel
Fresh food and amazing staff! Shanar is the best at his job!
Atmosphere: 5
Food: 5
Service: 5
Robert V.
Duchess has been a staple in CT for ever but all of them have been in a constant state of decline. The Shelton one had been one of the better ones but lately when Ive stopped to get breakfast the service and food have been terrible. I made a group order of an omelette and 2 bacon egg and cheese sandwiches and the jerk they have in the window lectured me that that was too big. Today as often is the case he seems like he doesn't want to listen. I just ordered an omelette and asked for jelly salt and pepper which usually isn't an issue but apparently it was today
Walter Baker
Very disappointed in the last few visits. The chef salad is getting worse. Skimping on the meat portion and getting a lot of hard lettuce chunks. Asked for a big d cheeseburger with the works and got one with nothing on it but cheese.
Atmosphere: 3
Food: 3
Service: 4
Lucas Innocent
Terrible experience found a piece of wood in my
Atmosphere: 1
Food: 1
Service: 1
Patricia Scott
I ordered a hot chocolate but it was more like colored hot
Atmosphere: 5
Food: 3
Service: 5
Dominic C
Food is good when you get it lol!I just left the drive-through because we haven’t moved in No lie 10 whole minutes. Drive-through there during lunchtime is always bad, but today was unbearable. They need a better way to move cars and to get orders out faster. I went across the street to Burger King. Got my meal and under 3 minutes. Thank you Burger King to know how to run a proper drive-through!!
Atmosphere: 3
Food: 5
Service: 1
Jimmy Gonzalez
Food is always the best! But please turn off the A/C . I was playing musical booths with a few other customers trying to find where the vents weren't blowing cold air.
Atmosphere: 4
Food: 5
Service: 5
Car Fan
Way to expensive, 2 hotdogs w/ ketchup and a small fry is close to 12$. Ouch.
Terrible. Food took forever to come out and when it did it wasn’t even hot. I got the turkey sandwich and it was missing the bacon and cheddar that it was supposed to come with it. The mayo didn’t taste right and the bread was all smooshed. I don’t even think they used the right bread because when I usually get it it’s on better bread than just a smushed roll. Wasn’t worth the money at all.
Food: 1
Service: 1
Mike Moore
I got the chicken parmesean dinner and everything was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Cheeseburger, Hot Dog
Cheryl Manzi
The food is always good and freshly made. The employees are friendly and provide excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps, Soup of The, Tuna, Hot Dog, Big D Cheeseburger
Ruthann Pearson
Excellent Food, Service. Plentiful and Cleanliness!
Atmosphere: 5
Food: 5
Service: 5
Scott S.
Ordered a burgers and was very disappointed. The patty was very thin for the price. My first thought was "where's the beef". My second thought was -what a rip-off, way over priced. Onion rings were a very small portion also. We will not return there ever.
Amazing unique food. Everything was great. The drive thru guy rushed me. I asked him to give me a minute to check the menu, he said sure, and 3 seconds later asked me what do I want.
Atmosphere: 5
Food: 5
Service: 2
Love there chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Cheeseburger, Fries, Long Dog, Hot Dog, Chili Dog, Big D Cheeseburger
Fresh food and amazing staff! Shanar is the best at his job!
Atmosphere: 5
Food: 5
Service: 5
Duchess has been a staple in CT for ever but all of them have been in a constant state of decline. The Shelton one had been one of the better ones but lately when Ive stopped to get breakfast the service and food have been terrible. I made a group order of an omelette and 2 bacon egg and cheese sandwiches and the jerk they have in the window lectured me that that was too big. Today as often is the case he seems like he doesn't want to listen. I just ordered an omelette and asked for jelly salt and pepper which usually isn't an issue but apparently it was today
Very disappointed in the last few visits. The chef salad is getting worse. Skimping on the meat portion and getting a lot of hard lettuce chunks. Asked for a big d cheeseburger with the works and got one with nothing on it but cheese.
Atmosphere: 3
Food: 3
Service: 4
Terrible experience found a piece of wood in my
Atmosphere: 1
Food: 1
Service: 1
I ordered a hot chocolate but it was more like colored hot
Atmosphere: 5
Food: 3
Service: 5
Food is good when you get it lol!I just left the drive-through because we haven’t moved in No lie 10 whole minutes. Drive-through there during lunchtime is always bad, but today was unbearable. They need a better way to move cars and to get orders out faster. I went across the street to Burger King. Got my meal and under 3 minutes. Thank you Burger King to know how to run a proper drive-through!!
Atmosphere: 3
Food: 5
Service: 1
Food is always the best! But please turn off the A/C . I was playing musical booths with a few other customers trying to find where the vents weren't blowing cold air.
Atmosphere: 4
Food: 5
Service: 5
Way to expensive, 2 hotdogs w/ ketchup and a small fry is close to 12$. Ouch.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries, Hot Dog
Restaurantji Recommends
Terrible. Food took forever to come out and when it did it wasn’t even hot. I got the turkey sandwich and it was missing the bacon and cheddar that it was supposed to come with it. The mayo didn’t taste right and the bread was all smooshed. I don’t even think they used the right bread because when I usually get it it’s on better bread than just a smushed roll. Wasn’t worth the money at all.
Food: 1
Service: 1
I got the chicken parmesean dinner and everything was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Cheeseburger, Hot Dog
The food is always good and freshly made. The employees are friendly and provide excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wraps, Soup of The, Tuna, Hot Dog, Big D Cheeseburger
Excellent Food, Service. Plentiful and Cleanliness!
Atmosphere: 5
Food: 5
Service: 5
Ordered a burgers and was very disappointed. The patty was very thin for the price. My first thought was "where's the beef". My second thought was -what a rip-off, way over priced. Onion rings were a very small portion also. We will not return there ever.