I ordered a coffee with almond milk but, when I received my order I noticed it was much lighter than usual and asked if they used almond milk to which I got “I didn’t make it” but the person who made it was right behind the lady at the window. They refused to remake it, now I can’t drink my 6 dollar coffee.Dietary restrictions: They don’t care about dietary restrictions!
Atmosphere: 1
Food: 1
Service: 1
Jake Breton
If you want your order to be wrong 9/10 times, go to this Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
Lisa A.
Absolute worst Dunkin ever.so slow. Ordered 2 bacon egg and cheese sandwiches. 18 minutes goes by and still not ready. 3 employees standing around in the back corner. Always a line out to the street and not because they are busy-it's because they are incredibly slow. Don't waste your time go elsewhere.
Luiggi D
Avoid this place on weekends
Noelle Garretson
I go to this dunkin almost everyday. I was told my whole order was complete and even left a tip. I left and realized I was missing 3 items. I went back and they told me they were were out and that’s why they didn’t give it to me. I got two other things and a 3 dollar refund but i should have been told initially. I got home and my sandwich looked like this. Very upset I go to this dunkin atleast twice a week and leave a tip everytime. I work in customer service and understand but this is really just ridiculous. Wont be back
Nee-Nee D'Onofrio
I went into the gas station to use their bathroom. Saw Dunkin was there.
Anthony
Occasionally ordered food/drinks from this location. On Today's visit, I ordered an espresso shot, (specifically 1 shot) as a to-go beverage on it's own. Having had espresso shots at various Dunkin' locations, I didn't think much of this shot except for the fact that I had received 2 shots at once. While some may appreciate generosity on the location's part in extra caffeine, my body does not respond well to caffeine of this quantity, as I used to overdose on 400mg+ caffeine doses. As a caffeine moderate drinker, two espresso shots at once caused me to become sick to my stomach, and even vomit post-drink. I am disappointed in my purchase, and I advise everyone to inspect their goods/drinks and make sure the staff pay close attention to what you want.
Kevin Moxam
North of town locale on state route 110 (Leavenworth road), the main North/South route through the White Hills section of town. Drive through available.
keith jackson
I always try to order in advance and when I show up to the drive thru I must say that the employees are the most friendliest and cheerful I've seen at any Dunkin. I always give cresit when it's due. Keep up the good work!
The WORST dunkin you will ever find. I have recently moved to the neighboring area and this Dunkin' is awful. Time after time all you do is wait and wait while the employees talk and fool around. Forget about using mobile order as they let them sit until you come into the store and ask about it. The customer service is absolutely awful and if I was the manager there I would be ashamed of myself. Avoid at all costs
Tangledkittys
I ordered a half dozen donuts and was waited on by a very kind, knowledgeable young gentleman by the name of Wilfredo. Great employee attitude and worker!!!! Only disappointment I had was the donuts themselves; hardly any filling at all. Donuts where fresh but nothing inside, one little biteful of filling, more donut than filling.
Anthony Michael Neves
Occasionally ordered food/drinks from this location. On Today's visit, I ordered an espresso shot, (specifically 1 shot) as a to-go beverage on it's own. Having had espresso shots at various Dunkin' locations, I didn't think much of this shot except for the fact that I had received 2 shots at once. While some may appreciate generosity on the location's part in extra caffeine, my body does not respond well to caffeine of this quantity, as I used to overdose on 400mg+ caffeine doses. As a caffeine moderate drinker, two espresso shots at once caused me to become sick to my stomach, and even vomit post-drink. I am disappointed in my purchase, and I advise everyone to inspect their goods/drinks and make sure the staff pay close attention to what you want.
Jasmin Watkins
The staff at the location on Leavenworth in Shelton CT are so courteous and kind. They make my order perfect every time.
Linda M.
Beware of pot hole at the drive thru window. My daughter and I hit on 2 separate occasions. No sign and both times the cashier pretty much laughed.
The Dunkin needs to be shut down
I ordered a coffee with almond milk but, when I received my order I noticed it was much lighter than usual and asked if they used almond milk to which I got “I didn’t make it” but the person who made it was right behind the lady at the window. They refused to remake it, now I can’t drink my 6 dollar coffee.Dietary restrictions: They don’t care about dietary restrictions!
Atmosphere: 1
Food: 1
Service: 1
If you want your order to be wrong 9/10 times, go to this Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst Dunkin ever.so slow. Ordered 2 bacon egg and cheese sandwiches. 18 minutes goes by and still not ready. 3 employees standing around in the back corner. Always a line out to the street and not because they are busy-it's because they are incredibly slow. Don't waste your time go elsewhere.
Avoid this place on weekends
I go to this dunkin almost everyday. I was told my whole order was complete and even left a tip. I left and realized I was missing 3 items. I went back and they told me they were were out and that’s why they didn’t give it to me. I got two other things and a 3 dollar refund but i should have been told initially. I got home and my sandwich looked like this. Very upset I go to this dunkin atleast twice a week and leave a tip everytime. I work in customer service and understand but this is really just ridiculous. Wont be back
I went into the gas station to use their bathroom. Saw Dunkin was there.
Occasionally ordered food/drinks from this location. On Today's visit, I ordered an espresso shot, (specifically 1 shot) as a to-go beverage on it's own. Having had espresso shots at various Dunkin' locations, I didn't think much of this shot except for the fact that I had received 2 shots at once. While some may appreciate generosity on the location's part in extra caffeine, my body does not respond well to caffeine of this quantity, as I used to overdose on 400mg+ caffeine doses. As a caffeine moderate drinker, two espresso shots at once caused me to become sick to my stomach, and even vomit post-drink. I am disappointed in my purchase, and I advise everyone to inspect their goods/drinks and make sure the staff pay close attention to what you want.
North of town locale on state route 110 (Leavenworth road), the main North/South route through the White Hills section of town. Drive through available.
I always try to order in advance and when I show up to the drive thru I must say that the employees are the most friendliest and cheerful I've seen at any Dunkin. I always give cresit when it's due. Keep up the good work!
Restaurantji Recommends
The WORST dunkin you will ever find. I have recently moved to the neighboring area and this Dunkin' is awful. Time after time all you do is wait and wait while the employees talk and fool around. Forget about using mobile order as they let them sit until you come into the store and ask about it. The customer service is absolutely awful and if I was the manager there I would be ashamed of myself. Avoid at all costs
I ordered a half dozen donuts and was waited on by a very kind, knowledgeable young gentleman by the name of Wilfredo. Great employee attitude and worker!!!! Only disappointment I had was the donuts themselves; hardly any filling at all. Donuts where fresh but nothing inside, one little biteful of filling, more donut than filling.
Occasionally ordered food/drinks from this location. On Today's visit, I ordered an espresso shot, (specifically 1 shot) as a to-go beverage on it's own. Having had espresso shots at various Dunkin' locations, I didn't think much of this shot except for the fact that I had received 2 shots at once. While some may appreciate generosity on the location's part in extra caffeine, my body does not respond well to caffeine of this quantity, as I used to overdose on 400mg+ caffeine doses. As a caffeine moderate drinker, two espresso shots at once caused me to become sick to my stomach, and even vomit post-drink. I am disappointed in my purchase, and I advise everyone to inspect their goods/drinks and make sure the staff pay close attention to what you want.
The staff at the location on Leavenworth in Shelton CT are so courteous and kind. They make my order perfect every time.
Beware of pot hole at the drive thru window. My daughter and I hit on 2 separate occasions. No sign and both times the cashier pretty much laughed.