I do order ahead here all the time for work functions, my order is always ready and time and even better I’m greeted with so many smiles when I come in! The staff is wonderful, positive, sweet, and kind. It makes my day!
Atmosphere: 5
Food: 5
Service: 5
Shelley Savage
Team member was very helpful. Fast service food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Apple Fritter, Wake-Up Wrap - Bacon Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Egg and Cheese, Coffee Roll, Donuts
Aaron Davis
Fast service, friendly, and accurate. The breakfast sandwich and coffee hit the spot, hash browns did not. Overall a 4.5 rounded up. Drive thru window.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
John Belliveau
Staff are quick. Line moves fast. Food n coffee hot n
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Egg and Cheese
Tharun Suryadevara
Worst customer service the old guy in counter is horrible unable to listen to customer need in the morning
Service: 1
Debbi Tomel
Always a pleasure stopping by Dunkin donuts on Sullivan Ave. South Windsor. Always decorated so lovely for the holidays!!! Customer service is always so pleasant! Thank you!
Linda Joyce
The young woman that took our order was kind enough to let us know we qualified for an extra donut since I purchased a specialty donut that didn’t come with the discount combo. She was also kind to suggest toasting & buttering my muffin. Yum! D&D is still & always will be my favorite coffee spot.Parking: Ample parking lot which is free & very close to entrance.Kid-friendliness: The refreshers, coolatta’s & season theme donut for holidays really are excellent for the kids. Also now with the mobile app for those over 13 combined with the automatic reload up to a preset dollar amount it’s so much easier & affordable with points for items.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Croissant, Hash Browns, Coolatta, Wake-Up Wrap - Sausage Egg and Cheese, Apple Fritter, Wake-Up Wrap - Bacon Egg and Cheese, Munchkins Donut Hole Treats, Bagels, Turkey Sausage Egg and Cheese, Egg and Cheese, Coffee Roll, Grilled Cheese, Brownie Batter Donut, Dunkin' Refreshers, Chicken Bacon & Cheese Croissant Stuffer, Donuts
Amaan D
This has to be the nicest interaction I had in a very long time during my most recent visit to a fast food business. On a bright Sunday morning, I headed to the Dunkin' Donuts near me to pick up some breakfast for myself and a few pals. In addition to receiving excellent customer service, alongside to treating me with respect, a young man by the name of "Arsh" took the time out of his day to get to know me as a person. This young man not only brought such a good name to his Dunkin' Doughnuts, but he also made it an area where courtesy and compassion are shown. As someone who has frequented many and plenty of fast food restaurants, I had never had anyone ask me about my day and even give motivation to help me get through the day. I really appreciate this kind interaction as we don't receive it as frequently.
Atmosphere: 5
Food: 4
Service: 5
Katie skipper
Zero stars would be more accurate!! Every single day theres an issue at this point and it's my fault for continuing to try and give them my support. I asked for double toasted bagel today because they dont toast it EVER so I figured asking for double toasted I'd get slightly toasted at minimum... NOPE I'm over wasting my money on a simple thing that's never done!!!
Atmosphere: 1
Food: 1
Service: 1
John Gniadek
Good location. Consistent drinks and service was fine.
Staff professional and helpful. Store clean and well stocked.
Atmosphere: 5
Food: 5
Service: 5
Leonard Smith
Always double check your orders. They seem to even mess up on mobile orders that are printed.Staff are friendly but are mistake prone.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese, Sausage Egg and Cheese, Wake
Shannon Cuddy
Once upon a time they made fresh donuts. Now everything is factory made and well it tastes like it. Honestly I'm not even sure why they attempt to sell for anymore. Get a coffee with an artificial add in, that's what most people do.Parking: Tons of open parking spots
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Coolatta
Brandon Williams
Always great service and employees at Dunkin'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bagels, Egg and Cheese, Donuts
Amanda T.
All of the employees at this location have been so helpful and amazing customer service. I recently starting working in South Windsor and there are a few people I see during the week, usually the same employees when I am on my lunch hour, and they already know my order and sometimes have it ready for when I walk inside. The best customer service at a Dunkin in a long time.
I do order ahead here all the time for work functions, my order is always ready and time and even better I’m greeted with so many smiles when I come in! The staff is wonderful, positive, sweet, and kind. It makes my day!
Atmosphere: 5
Food: 5
Service: 5
Team member was very helpful. Fast service food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Apple Fritter, Wake-Up Wrap - Bacon Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Egg and Cheese, Coffee Roll, Donuts
Fast service, friendly, and accurate. The breakfast sandwich and coffee hit the spot, hash browns did not. Overall a 4.5 rounded up. Drive thru window.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Staff are quick. Line moves fast. Food n coffee hot n
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Egg and Cheese
Worst customer service the old guy in counter is horrible unable to listen to customer need in the morning
Service: 1
Always a pleasure stopping by Dunkin donuts on Sullivan Ave. South Windsor. Always decorated so lovely for the holidays!!! Customer service is always so pleasant! Thank you!
The young woman that took our order was kind enough to let us know we qualified for an extra donut since I purchased a specialty donut that didn’t come with the discount combo. She was also kind to suggest toasting & buttering my muffin. Yum! D&D is still & always will be my favorite coffee spot.Parking: Ample parking lot which is free & very close to entrance.Kid-friendliness: The refreshers, coolatta’s & season theme donut for holidays really are excellent for the kids. Also now with the mobile app for those over 13 combined with the automatic reload up to a preset dollar amount it’s so much easier & affordable with points for items.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Croissant, Hash Browns, Coolatta, Wake-Up Wrap - Sausage Egg and Cheese, Apple Fritter, Wake-Up Wrap - Bacon Egg and Cheese, Munchkins Donut Hole Treats, Bagels, Turkey Sausage Egg and Cheese, Egg and Cheese, Coffee Roll, Grilled Cheese, Brownie Batter Donut, Dunkin' Refreshers, Chicken Bacon & Cheese Croissant Stuffer, Donuts
This has to be the nicest interaction I had in a very long time during my most recent visit to a fast food business. On a bright Sunday morning, I headed to the Dunkin' Donuts near me to pick up some breakfast for myself and a few pals. In addition to receiving excellent customer service, alongside to treating me with respect, a young man by the name of "Arsh" took the time out of his day to get to know me as a person. This young man not only brought such a good name to his Dunkin' Doughnuts, but he also made it an area where courtesy and compassion are shown. As someone who has frequented many and plenty of fast food restaurants, I had never had anyone ask me about my day and even give motivation to help me get through the day. I really appreciate this kind interaction as we don't receive it as frequently.
Atmosphere: 5
Food: 4
Service: 5
Zero stars would be more accurate!! Every single day theres an issue at this point and it's my fault for continuing to try and give them my support. I asked for double toasted bagel today because they dont toast it EVER so I figured asking for double toasted I'd get slightly toasted at minimum... NOPE I'm over wasting my money on a simple thing that's never done!!!
Atmosphere: 1
Food: 1
Service: 1
Good location. Consistent drinks and service was fine.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Staff professional and helpful. Store clean and well stocked.
Atmosphere: 5
Food: 5
Service: 5
Always double check your orders. They seem to even mess up on mobile orders that are printed.Staff are friendly but are mistake prone.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese, Sausage Egg and Cheese, Wake
Once upon a time they made fresh donuts. Now everything is factory made and well it tastes like it. Honestly I'm not even sure why they attempt to sell for anymore. Get a coffee with an artificial add in, that's what most people do.Parking: Tons of open parking spots
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Coolatta
Always great service and employees at Dunkin'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bagels, Egg and Cheese, Donuts
All of the employees at this location have been so helpful and amazing customer service. I recently starting working in South Windsor and there are a few people I see during the week, usually the same employees when I am on my lunch hour, and they already know my order and sometimes have it ready for when I walk inside. The best customer service at a Dunkin in a long time.