I ordered delivery the other night & the male that answered the phone seemed rude & annoyed to even be on the phone. He needs to be trained in phone etiquette and the proper way to speak to & engage with customers: saying “is that all” after every thing i said before i barely even finished the word (mind u i only ordered 3 simple things) & just the nonchalant attitude and tone of voice was less than pleasant. Customer service goes a long way.. at least sound like u don’t HATE your job(even if u do).Also be careful if you’re ordering the chicken quesadillas esp. for young teens, children or elders with sensitive teeth. Although they’re DELICIOUS- There’s Very large bone pieces in quite a few bites that u will unexpectedly bite into without warning so be careful.. not quite sure what kind of chicken they used for the quesadillas tht wld cause there to be bones in them..most ppl & places use boneless chicken breast but regardless- beware~ it can be a choking hazard or potentially cause a chipped tooth.
Food: 5
Service: 1
Jesus Rodriguez
Where all Locals Go...
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Pizza
Deige Williams
Poor customer service & no regard for me or their error
The staff made me feel like my business wasn't worth their time which is very disheartening because my interest in patronizing Gino's stemmed from one of their mailings
I wish I could have enjoyed my experience
Naida Gómez
We ordered from here last Tuesday, not regret at all!! The best pizza in Stratford, totally recommend it ?????
Food: 5
Service: 5
Pablo Izaguirre
Crazy $ 23 for a medium margarita
Pedro Velez Yr
The service that I received today at 3 PM was not good so I left the store.
Atmosphere: 4
Food: 4
Service: 1
Brian Walsh
food is amazing guy taking the order great and always gets the order right on first try. the cooks get the food cooked to perfection everytime and gets the order on the road fast, always faster then they say will take which leads to the only negative part where the delivery driver refuses to get out of the car and come to door and will leave if not out there within 2 minutes of her show up. if I could I give a tip to the guy that answer the phone and takes the order and tip the cooks but the driver that refuses to do their job fully I can't justify giving a tip so tip can only be the change and always pay with change never being more the $0.99. so to sum it up would recommend this place to everyone just if possible skip the delivery and just dine in or pick up yourself, but definitely 100% this a place everyone needs to try least once
Ms Sha
I called to order 4 slices, upon arrival I was told that slices were no longer available. I requested to speak with a manager. After five minutes of waiting the manager never came out. Customer Service at Gino's is
Atmosphere: 1
Service: 1
Philip B.
sauce isn't the best beats dominos only cause the do 2 for 19.99 and the close when they feel like it.never on time,they don't answer the phone 1 hour before closing.delivery person always asks for a generous tips, here's a tip only order if you're drunk..........pizza sucks
Furkan Bahat
I had my pizza from this place and absolutely amazing. First time gave it a shot! Loved it.
The food was good I got a specialty red meat lovers pizza LG 16'' and a 10-piece honey barbecue wings the only thing that I will complain about is my pizza.I got a large and they didn't have the pizza size box for the fit so it was like smashed to the box like the toppings and cheese when I got home and so I was a little disappointed but the food was good
Atmosphere: 3
Food: 5
Service: 4
Nurullah Kirca
Best pizza in Stratford…. I love this place
Tani Love
They charge you extra for using your own a debit card $3 more. The food is so overpriced it's insulting. I had my last try with this place. Wouldn't recommend to anyone.
bcwalsh85
Worse place ever delivered wrong order wouldn't fix it but still demanded payment. Refused to correct order. This place should be closed and never ordered from
I ordered delivery the other night & the male that answered the phone seemed rude & annoyed to even be on the phone. He needs to be trained in phone etiquette and the proper way to speak to & engage with customers: saying “is that all” after every thing i said before i barely even finished the word (mind u i only ordered 3 simple things) & just the nonchalant attitude and tone of voice was less than pleasant. Customer service goes a long way.. at least sound like u don’t HATE your job(even if u do).Also be careful if you’re ordering the chicken quesadillas esp. for young teens, children or elders with sensitive teeth. Although they’re DELICIOUS- There’s Very large bone pieces in quite a few bites that u will unexpectedly bite into without warning so be careful.. not quite sure what kind of chicken they used for the quesadillas tht wld cause there to be bones in them..most ppl & places use boneless chicken breast but regardless- beware~ it can be a choking hazard or potentially cause a chipped tooth.
Food: 5
Service: 1
Where all Locals Go...
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Pizza
Poor customer service & no regard for me or their error The staff made me feel like my business wasn't worth their time which is very disheartening because my interest in patronizing Gino's stemmed from one of their mailings I wish I could have enjoyed my experience
We ordered from here last Tuesday, not regret at all!! The best pizza in Stratford, totally recommend it ?????
Food: 5
Service: 5
Crazy $ 23 for a medium margarita
The service that I received today at 3 PM was not good so I left the store.
Atmosphere: 4
Food: 4
Service: 1
food is amazing guy taking the order great and always gets the order right on first try. the cooks get the food cooked to perfection everytime and gets the order on the road fast, always faster then they say will take which leads to the only negative part where the delivery driver refuses to get out of the car and come to door and will leave if not out there within 2 minutes of her show up. if I could I give a tip to the guy that answer the phone and takes the order and tip the cooks but the driver that refuses to do their job fully I can't justify giving a tip so tip can only be the change and always pay with change never being more the $0.99. so to sum it up would recommend this place to everyone just if possible skip the delivery and just dine in or pick up yourself, but definitely 100% this a place everyone needs to try least once
I called to order 4 slices, upon arrival I was told that slices were no longer available. I requested to speak with a manager. After five minutes of waiting the manager never came out. Customer Service at Gino's is
Atmosphere: 1
Service: 1
sauce isn't the best beats dominos only cause the do 2 for 19.99 and the close when they feel like it.never on time,they don't answer the phone 1 hour before closing.delivery person always asks for a generous tips, here's a tip only order if you're drunk..........pizza sucks
I had my pizza from this place and absolutely amazing. First time gave it a shot! Loved it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was good I got a specialty red meat lovers pizza LG 16'' and a 10-piece honey barbecue wings the only thing that I will complain about is my pizza.I got a large and they didn't have the pizza size box for the fit so it was like smashed to the box like the toppings and cheese when I got home and so I was a little disappointed but the food was good
Atmosphere: 3
Food: 5
Service: 4
Best pizza in Stratford…. I love this place
They charge you extra for using your own a debit card $3 more. The food is so overpriced it's insulting. I had my last try with this place. Wouldn't recommend to anyone.
Worse place ever delivered wrong order wouldn't fix it but still demanded payment. Refused to correct order. This place should be closed and never ordered from
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Parm, Chicken Cutlet Grinder, Buffalo Chicken Wrap, Wrap, Garden Salad, Buffalo Chicken, Pizza
great pizza and kind workers love coming here