Friendly's

103 Talcottville Rd, Vernon
(860) 871-9347

Recent Reviews

Nuur

Amazing the strawberry shortcake sundae was the best and my go to on a hot sunny dayParking: So much free space to parkKid-friendliness: They have many things to do for your kids to keep busy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes

Amanda Vines

This was my BLT delivered from DoorDash.

Food: 1

Jane

Food is marginal. Nothing special.

Atmosphere: 4

Food: 3

Service: 5

Margie Gallagher

Awesome place for family!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes

Karina Bolling

I placed an online order 4/6/24 for 5:30pm for two orders of ice cream. The first was a large ice cream (2 scoops of chocolate chip, one scoop mint, with marshmallow topping). This sundae was also marked for a peanut/tree nut allergy. I got my boyfriend a cookie dough friendz with regular vanilla ice cream and cookie dough. My boyfriend took one bite of his friendz and immediately tasted peanut butter. He brought it inside and kindly explained to the girl in the front that he could taste peanut butter and his girlfriend is deathly allergic to peanut butter (again, I marked my allergy for my sundae). It was clearly cross contamination. He was responded with attitude from her saying that “you should’ve marked both ice cream orders that there was an allergy.” He explained that it wasn’t okay to have cross contamination anyway- there was a nut allergy on the order in general, plus he never ordered his friendz with nuts anyway so regardless it shouldn’t have had it. We were both not upset, until the worker was blaming us and being rude. Another kind younger male worker remade the ice cream carefully and was very easygoing. We go to Friendly’s often, but never the Vernon. Very disappointed and I think if it was a simple “hey, we’re so sorry for that. We’ll clean the machine and make a fresh one for you” , it would’ve been fine. We don’t know the name of the rude girl but it was just unacceptable. Take allergies more serious please. Won’t be coming back.

Service: 1

David Riedel

One of the things that bothered me about Friendly's in recent years is how disorganized it seemed. Everyone was doing everything from greeting customers to making sundaes to waiting tables. Whenever one needed help everyone was busy doing something else so service was always slow.Things seem to have changed. The staff here was on top of things and service was very efficient.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Ice Cream Sundaes

Svea Barrett

I just moved to town and was alone in my still empty house. The Burrstone Rd Friendly’s was close so I did a take out order online. It was done when I got there and the ladies working were so nice! The BLT was actually quite good on sourdough and the onion rings were awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich and Fries, Ice Cream Sundaes, Hot Fudge

David RJ LaMonica

Henry is an absolute G. Good stuff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes

Nicole Fortunato

I ordered a cake through DoorDash and called the store to ask them to write on it. The associate was great and wrote on the cake for me. It was delivered quickly, too!

Food: 5

Service: 5

Patty St Laurent

I tried something new on the menu. Chicken breast with two different cheeses melted on top. It came with garlic mashed potatoes and steamed broccoli. It was very tasty. ? The broccoli on the bottom of the dish weren't as good as the others because they were watery. When I did the first chew, water gushed out on every sprig. The waitress was very attentive, efficient and friendly.Parking: Plenty of parking near the building. . . including handicap parking right in front of the entrance.Kid-friendliness: They have high chairs and booster seats available on request. Plenty of different kid friendly options to eat that kids will enjoy ?

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Happy Ending Sundae, Hot Fudge, Hunka Chunka PB Fudge Sundae, Loaded Waffle Fries

Dawn Gallo

Excellent service! Excellent breakfast!

Brooklyn Ross

I had a great time at this friendlys in Vernon! My server Hannah was very nice and even training someone named India who was very friendly! These workers took our considerations into their minds and satisfied us in every way! Be friendly at friendlys! lol :)

Atmosphere: 5

Food: 4

Service: 5

Raymond Galindez

Just as I remember

Atmosphere: 5

Food: 5

Service: 5

Adan Ikhlaq

Nice customer Service and meets with great smile. ?????. Jessy is the best.✌✌✌?????.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes

The Hobby Baker

Friendly's Walk Up Window in Vernon is not so friendly anymore. I stood waiting about 8 min before I had to speak up for one of the four people behind the counter to acknowledge me. The was a line of about four people behind me. I was only there to pick up an online order and it had been ready before I even arrived. They didn't even apologize. They just handed me my bag and went about their business.

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