Dunkin'

398 Chase Ave, Waterbury
(203) 596-9526

Recent Reviews

Maylin Morales

The lady that took our order was rude as hell and she couldn't hear me, she was an elderly woman then she proceeded to give me an attitude to which I responded using my manners and humbled her. The ppl that were there were so loud it was a group of men and one woman, they weren't eating or anything but were super loud. Then this one elderly man thought it was ok to try and look at my child in a weird way so I had to check him smh. Go through drive through save the hassle

Atmosphere: 1

Food: 5

Service: 1

ryan ohara

The amount of times I have this place another shot was way too many. I live in Middletown and I get my coffee there most mornings. I get my food at this dunkin and whenever I don't get a coffee they always every single time mess up my order. I simply ordered 3 doughnuts this morning and they charged me for 3 and only gave me 2. They just lost a customer, I'm over it. ?

Food: 3

Service: 1

Zandra Monge

My go to Dunkin! Staff is always wonderful and super kind. My drinks are always spot on as well!

Atmosphere: 5

Food: 5

Service: 5

Bayron Martinez

Very clean and friendly

Atmosphere: 5

Food: 5

Service: 5

F V

The best and most efficient DD I have ever experienced. Safe to say I’m a regular and get greeted by name almost every time. They’re wonderful and good at what they do. Always a cheery start to my mornings.

Atmosphere: 5

Food: 5

Service: 5

nathan legs

Long lines..always out of everything..food is always cooked wrong..low quality food..support local buisness..lucky I like there

Atmosphere: 3

Food: 2

Service: 3

rob steele

Excellent customer

Atmosphere: 5

Food: 5

Service: 5

Jack

Staff are very unprofessional. They fight and yell at each other especially the guy who think he’s in charge . It’s terrible !!!

Atmosphere: 1

Food: 5

Service: 1

jasmine wicker

Always make my coffee exactly how it's supposed to be

Jeanne Harris

The workers at this Dunkin was very friendly and nice.

Atmosphere: 5

Food: 5

Service: 5

Shana Finley

since hiring the new girl on mornings not once has my order been correct

ariel rivera

She was too busy talking to the rest of the employees and trying to take my order. Terrible. Ordered hash Browns and there were soggy.

Atmosphere: 1

Food: 1

Service: 1

Laura Bolton

When I was told my price at the speaker the woman said the change was $0.36 so when I got to the window she said it was $0.39 but I kept trying to tell her I have the three pennies and every time I said it she kept shutting the window it was very rude... I didnt understand why the manager standing next to her wouldn't tell her to take my pennies and she insisted on giving me back full change when she stated the wrong amount at the window. Very frustrating to have to deal with such aggression in the morning.

Cantankerous Grandpa

Was absolutely the worst donuts I have ever had from ANY Dunkin Donuts ANYWHERE in the last 50 years!!! Actually the worst from any donut place anywhere in the country! (I've been to all 48 lower states)

Atmosphere: 3

Food: 1

Service: 3

Sunie Kendall

Bought 6 donuts. ALL were stale.Worst donuts I have EVER had.Grocery store had better. Will NEVER come to THIS Dunkin again.And the cashier acted as tho we were an irritant.

Food: 1

Service: 1

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