The service is great and the food is hot & prepared fresh always when delivered. We order via Huber eats & orders are Bagged sealed for safety & quality properly . (Tamper proof) Good customer service keep up the Good work. Shout out to Juan & the team. Who assisted us on incomplete ordered delivered via Huber eats. He handle our request & our information & delivered 100% to complete the order transaction. Thanks again ?
Atmosphere: 5
Food: 5
Service: 5
Sherry Condaris
Very nice and clean. Was fast. Nice peopleWheelchair accessibility: They have a very nice ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Cheeseburger
Amelia Z.
I don't typically review fast food because we all know what it tastes like. I am beyond impressed with this establishment every time. I pulled up during lunch hour, there were five cars waiting to order and probably five more in line already. I had my hot food and was driving away less than 4 minutes start to finish. They have 2 speakers and two pick up windows- therefore they're never going to tell you to pull into parking space. The staff is always extremely friendly and sweet, they make sure the order is accurate, have your sauce etc without even asking to double check. The fries are always piping hot, and the container is always full even on free fry Fridays. This location has it together. I live closer to another McDonald's but I drive to this one because it's that much better. I was unable to do a survey as it was a mobile order and I did not want my receipt so I thought yelp was the perfect place to leave a review :)
Vivian
my friend and i love eating here and tend to come often. we love their food and the workers are very polite. but todays experience was mind blowing. the workers want to raise their satisfaction levels with recipts so they come around and ask us to fill out the survey with fully satisfied in return for free ice cream/shake. No problem love supporting and free food. The survey didn’t work, it kept setting us back and we were confused. the worker took a look at the phone here at the table confused and said she was gonna get help of one of the mangers. She walked away with my unlocked phone, she walked completely out of my site behind the counter as i was sitting at the table with my friend. we got up and stood near the front counter where we would be able to see her with my phone but she still walked out of site. when she finally came back after being with my phone for 5 mins she is not on the survey screen, she’s actually in my app library where you can see all of my apps and had also closed all of my apps i had open. in what world is it possibly okay to take a customers phone away and out of their site and then go through it like it’s yours?
Atmosphere: 5
Food: 5
Service: 2
Real NEL
The store is very clean and sanitized, bathrooms are in order, and the service was quick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Prince 2k
I went for lunch at this restaurant and the service was amazing the quality of the food was excellent I highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Quarter Pounder with Cheese
Alexi Velez
omg the best place in waterbury for burgers and french fries i really recommend going to this mcdonald’s everyone is so nice and friendly i love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Gerelin Vega
The best McDonald's I have visited, the cleanliness is tremendous, the bathrooms are excellently clean and the food is very delicious, the customer service is excellent. Thank you ?
Drive thru always makes you park and wait for food. It's annoying when your in a
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mcmuffin
Angel Dust
It gave my mom food posioning. I had to wake up at 1 am on a school night to take her to the hospital.
nicole besse
Open 24 hours they don't even shut down for the cleaning period like most other McDonald's too so no matter what time it is you'll be able to get some food from there although sometimes they are packed and there is also a lot people panhandling and they come right up to your car window to ask for money so if you want to avoid that I wouldn't suggest you go there but other than that it's pretty decent.
Good place for quick bite or a take out
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mcdouble
Very dirty
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
The service is great and the food is hot & prepared fresh always when delivered. We order via Huber eats & orders are Bagged sealed for safety & quality properly . (Tamper proof) Good customer service keep up the Good work. Shout out to Juan & the team. Who assisted us on incomplete ordered delivered via Huber eats. He handle our request & our information & delivered 100% to complete the order transaction. Thanks again ?
Atmosphere: 5
Food: 5
Service: 5
Very nice and clean. Was fast. Nice peopleWheelchair accessibility: They have a very nice ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Cheeseburger
I don't typically review fast food because we all know what it tastes like. I am beyond impressed with this establishment every time. I pulled up during lunch hour, there were five cars waiting to order and probably five more in line already. I had my hot food and was driving away less than 4 minutes start to finish. They have 2 speakers and two pick up windows- therefore they're never going to tell you to pull into parking space. The staff is always extremely friendly and sweet, they make sure the order is accurate, have your sauce etc without even asking to double check. The fries are always piping hot, and the container is always full even on free fry Fridays. This location has it together. I live closer to another McDonald's but I drive to this one because it's that much better. I was unable to do a survey as it was a mobile order and I did not want my receipt so I thought yelp was the perfect place to leave a review :)
my friend and i love eating here and tend to come often. we love their food and the workers are very polite. but todays experience was mind blowing. the workers want to raise their satisfaction levels with recipts so they come around and ask us to fill out the survey with fully satisfied in return for free ice cream/shake. No problem love supporting and free food. The survey didn’t work, it kept setting us back and we were confused. the worker took a look at the phone here at the table confused and said she was gonna get help of one of the mangers. She walked away with my unlocked phone, she walked completely out of my site behind the counter as i was sitting at the table with my friend. we got up and stood near the front counter where we would be able to see her with my phone but she still walked out of site. when she finally came back after being with my phone for 5 mins she is not on the survey screen, she’s actually in my app library where you can see all of my apps and had also closed all of my apps i had open. in what world is it possibly okay to take a customers phone away and out of their site and then go through it like it’s yours?
Atmosphere: 5
Food: 5
Service: 2
The store is very clean and sanitized, bathrooms are in order, and the service was quick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
I went for lunch at this restaurant and the service was amazing the quality of the food was excellent I highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Quarter Pounder with Cheese
omg the best place in waterbury for burgers and french fries i really recommend going to this mcdonald’s everyone is so nice and friendly i love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
The best McDonald's I have visited, the cleanliness is tremendous, the bathrooms are excellently clean and the food is very delicious, the customer service is excellent. Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru always makes you park and wait for food. It's annoying when your in a
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mcmuffin
It gave my mom food posioning. I had to wake up at 1 am on a school night to take her to the hospital.
Open 24 hours they don't even shut down for the cleaning period like most other McDonald's too so no matter what time it is you'll be able to get some food from there although sometimes they are packed and there is also a lot people panhandling and they come right up to your car window to ask for money so if you want to avoid that I wouldn't suggest you go there but other than that it's pretty decent.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hashbrown, Hamburger, Chicken Mcnuggets, Pancake
It says 24 hours, but we went to order in the early morning and it was already closed, they shouldn't say it's open 24 hours.
Fast, efficient, and 100% order accuracy. I always special order the food for my son. They never fail. Great crew!
Atmosphere: 5
Food: 5
Service: 5