Tried to order at kiosk. After spending much time making choices the kiosk "needed to take a rest" and wouldn't complete payment so I had to start all over with a very helpful employee.Chicken sandwich was ok but is it a real chicken breast or a "pattie"?
Atmosphere: 3
Food: 3
Service: 3
Bandana Custom Creations
5 min way after placing the order is amazing sandwiches was delicious ?
Absolutely love this store. The catering team did a wonder job across the board in helping me create a well loved breakfast. Food was excellent and well put together. It's a very safe bet giving this team your catering order!
Atmosphere: 5
Food: 5
Service: 5
yolanda rodriguez
I love the food. But too expensive. Staff is always friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Baguette, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Homestyle Chicken Noodle Soup, Bistro French Onion Soup, Broccoli Cheddar Soup, Panera Cookie Varieties, Panera Broccoli Cheddar Bread Bowl
Shelly Howlett
Food was so delicious! Haf half turkey BLT and small turkey chili. The staff were personable and funny! I walked in feeling tired and hungry. I left feeling happy, comfortable and with a full warm belly!
Atmosphere: 5
Food: 5
Service: 5
Summer Rain
Overly priced fat food... Empty nobody in ßtore.. employees were nice tho..Parking: Plenty of parking it Is a shopping center, Walmart ,Wendy few small places too.
Atmosphere: 2
Food: 2
Service: 4
LaShanda Shirelle
Ordered a duets today got a tuna sandwich that had 2 tablespoons Of tuna on a large piece of bread with two large pieces of tomato and a half a pound of lettuce and a half a onion The sandwich was horrible but the soup which was tomato soup was good and the customer service was great but the portion
Atmosphere: 4
Food: 1
Service: 5
Alicia Pagan
This place was amazing the food was delicious drink were okay tables were clean workers are friendly people the food took a while to get but was still good and my overall experience was a 8/10Kid-friendliness: Workers are nice and very friendly
Atmosphere: 4
Food: 5
Service: 4
Centinela Maria Altagracia. Cuenta Oficial Payamps
Tasty food, a good place, clean and with good customer serviceVegetarian options: Vegetarian soup, broccoli ? bread ? and more.
Atmosphere: 4
Food: 4
Service: 4
Mariana De Jesus
It was lovely awesome place the food was fresh and they were super kind and cool they were really nice with the kids and the kids loved itVegetarian options: They had a margerita pizza for those who don't want to eat any meat, they also have a lot of just bread with like soup if you don't want to eat anything that has meatKid-friendliness: They are very friendly with the kids and the parents, they even gave the kids some cookies since they were already talking and the store was going to close, but I totally suggest this place it's kids friendly and it had good food
we were very well treated, great place, family friendly, the food was great and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Chocolate Chip Cookies, Panera Caesar Salad, Bistro French Onion Soup
Karisia Grullon
Awesome food is always hot and fresh no complaints always get the right thing!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Cookie Varieties
Rony Yarden
Water is basic! The cashier said they don't have water in the fountain anymore, only bottled
Atmosphere: 2
Food: 2
Service: 1
Allison P.
The customer service is horrible at the Waterbury store. This is not the first time I entered the store and was not greeted, not acknowledged, stood there while 4 workers behind the counter were talking and complaining about what another worker did or did not do. Never offered service at all . There was only one other customer in the store at the time so being busy was no excuse.
Mark W.
Every so often when I go shopping for the week, I stop by Panera Bread for lunch. That's what I did today. If you do plan to stop by this Panera Bread, there's some things you need to know.The service is up and down and it really depends on which employees are working that day. Because I did a contactless order by using my mobile app, the men who were working on my order looked as though I had two heads. Now, I don't use their mobile app much, but for this location at least it seems like you are better off not ordering from your phone and just going up in person. However, it's not only for that reason. While they got my food items correct, I was supposed to get a drink with it and that didn't happen. Now, the drink itself, the Papaya Green Tea, was only a little over $3, but there needs to be better communication amongst the staff because not only did I pay for a drink I never got, I had nothing to wash down my food. And yes, there were plenty of people who came in before and after me today who got a drink, so there's NO excuse why I shouldn't have gotten mine!As for the food, I will say the food will at least fill you and is decent, but while they do serve it to you hot, it gets cold rather quickly. I will add that they do make good mac and cheese, and the flatbread chicken and bacon pizza they have is decent, both of which made up my order today. Just get a small helping if you get either. The bread is hard, but it serves well to mop up the excess cheese sauce from the Mac and cheese. As far as food I have had in the past, be VERY careful what you order! The smokehouse chicken has really cold chicken, especially if you order extra meat.Now the atmosphere is one of those things where it's suitable to some but not to all. If you're in a group of people who are, say, writing a novel, especially during NaNoWriMo's, then this serves as a great meeting spot. I know this because I attended a write-in for them back in 2017 when I did NaNoWriMo for the first time. That was a good night and a good dinner. However, if you're one of those people who want a clean spot to eat, go elsewhere. The floors I saw today were far from clean and in serious need of a vacuuming. Pieces of food were lined along the walls, which could attract ants or even mice looking for a picnic play date.I like the peace and quiet of the place, but y'all need to really run this place better is all I'm saying. If there was a way to give half a star, I'd give this a 2.5. However, I will be nice and give you a 3.
Tried to order at kiosk. After spending much time making choices the kiosk "needed to take a rest" and wouldn't complete payment so I had to start all over with a very helpful employee.Chicken sandwich was ok but is it a real chicken breast or a "pattie"?
Atmosphere: 3
Food: 3
Service: 3
5 min way after placing the order is amazing sandwiches was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Chipotle Chicken Scrambled Egg & Avocado on Ciabatta
Absolutely love this store. The catering team did a wonder job across the board in helping me create a well loved breakfast. Food was excellent and well put together. It's a very safe bet giving this team your catering order!
Atmosphere: 5
Food: 5
Service: 5
I love the food. But too expensive. Staff is always friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Baguette, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Homestyle Chicken Noodle Soup, Bistro French Onion Soup, Broccoli Cheddar Soup, Panera Cookie Varieties, Panera Broccoli Cheddar Bread Bowl
Food was so delicious! Haf half turkey BLT and small turkey chili. The staff were personable and funny! I walked in feeling tired and hungry. I left feeling happy, comfortable and with a full warm belly!
Atmosphere: 5
Food: 5
Service: 5
Overly priced fat food... Empty nobody in ßtore.. employees were nice tho..Parking: Plenty of parking it Is a shopping center, Walmart ,Wendy few small places too.
Atmosphere: 2
Food: 2
Service: 4
Ordered a duets today got a tuna sandwich that had 2 tablespoons Of tuna on a large piece of bread with two large pieces of tomato and a half a pound of lettuce and a half a onion The sandwich was horrible but the soup which was tomato soup was good and the customer service was great but the portion
Atmosphere: 4
Food: 1
Service: 5
This place was amazing the food was delicious drink were okay tables were clean workers are friendly people the food took a while to get but was still good and my overall experience was a 8/10Kid-friendliness: Workers are nice and very friendly
Atmosphere: 4
Food: 5
Service: 4
Tasty food, a good place, clean and with good customer serviceVegetarian options: Vegetarian soup, broccoli ? bread ? and more.
Atmosphere: 4
Food: 4
Service: 4
It was lovely awesome place the food was fresh and they were super kind and cool they were really nice with the kids and the kids loved itVegetarian options: They had a margerita pizza for those who don't want to eat any meat, they also have a lot of just bread with like soup if you don't want to eat anything that has meatKid-friendliness: They are very friendly with the kids and the parents, they even gave the kids some cookies since they were already talking and the store was going to close, but I totally suggest this place it's kids friendly and it had good food
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Panera Chocolate Chip Cookies
Restaurantji Recommends
we were very well treated, great place, family friendly, the food was great and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Chocolate Chip Cookies, Panera Caesar Salad, Bistro French Onion Soup
Awesome food is always hot and fresh no complaints always get the right thing!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Cookie Varieties
Water is basic! The cashier said they don't have water in the fountain anymore, only bottled
Atmosphere: 2
Food: 2
Service: 1
The customer service is horrible at the Waterbury store. This is not the first time I entered the store and was not greeted, not acknowledged, stood there while 4 workers behind the counter were talking and complaining about what another worker did or did not do. Never offered service at all . There was only one other customer in the store at the time so being busy was no excuse.
Every so often when I go shopping for the week, I stop by Panera Bread for lunch. That's what I did today. If you do plan to stop by this Panera Bread, there's some things you need to know.The service is up and down and it really depends on which employees are working that day. Because I did a contactless order by using my mobile app, the men who were working on my order looked as though I had two heads. Now, I don't use their mobile app much, but for this location at least it seems like you are better off not ordering from your phone and just going up in person. However, it's not only for that reason. While they got my food items correct, I was supposed to get a drink with it and that didn't happen. Now, the drink itself, the Papaya Green Tea, was only a little over $3, but there needs to be better communication amongst the staff because not only did I pay for a drink I never got, I had nothing to wash down my food. And yes, there were plenty of people who came in before and after me today who got a drink, so there's NO excuse why I shouldn't have gotten mine!As for the food, I will say the food will at least fill you and is decent, but while they do serve it to you hot, it gets cold rather quickly. I will add that they do make good mac and cheese, and the flatbread chicken and bacon pizza they have is decent, both of which made up my order today. Just get a small helping if you get either. The bread is hard, but it serves well to mop up the excess cheese sauce from the Mac and cheese. As far as food I have had in the past, be VERY careful what you order! The smokehouse chicken has really cold chicken, especially if you order extra meat.Now the atmosphere is one of those things where it's suitable to some but not to all. If you're in a group of people who are, say, writing a novel, especially during NaNoWriMo's, then this serves as a great meeting spot. I know this because I attended a write-in for them back in 2017 when I did NaNoWriMo for the first time. That was a good night and a good dinner. However, if you're one of those people who want a clean spot to eat, go elsewhere. The floors I saw today were far from clean and in serious need of a vacuuming. Pieces of food were lined along the walls, which could attract ants or even mice looking for a picnic play date.I like the peace and quiet of the place, but y'all need to really run this place better is all I'm saying. If there was a way to give half a star, I'd give this a 2.5. However, I will be nice and give you a 3.