Chipotle Mexican Grill

966 Farmington Ave, West Hartford
(860) 586-8281

Recent Reviews

Eric Lorenz

Great Food Great Service and FRESH! Never had a bad Meal YUM!!Vegetarian options: Yes the have veges!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

Lola Jac

Absolutely disgusting. Whole place disgusting. Employees gave me attitude when they made my bowl wrong, and they only filled half the bowl. Dirty, lazy, stupid employees. Here is my bowl that i ordered chicken with, beans with, extra cheese with, and extra corn with.

Atmosphere: 1

Food: 1

Service: 1

G Bricker

The reviews are accurate the workers barely keep items stock and have a bad attitude with serving you. The oven in the back looks dirty and the rice was not finished smh, this place need a quality check the girl checking out takes pride while the men serving barely want to do it

Dinesh Appiya

Worst ever chipotle and service is very worst. Charged more

Atmosphere: 1

Food: 1

Service: 1

stephen conway

One of the dirtiest Chipotles I’ve been to. For some reason they’re always out of Coke Zero too which is annoying.

Atmosphere: 1

Food: 2

Service: 1

Xavier Cruz

I waited an hour for a quesadilla & a burrito bowl & the inside wasn’t packed or anything. When I walked in after an hour to pick up my food it was missing a quesadilla & they refused to make it for me. Also my burrito bowl wasn’t even made correctly. Don’t come to this location ever in your life please. I beg of you.

Atmosphere: 1

Food: 1

Service: 1

Antonella Lazcano

they are always 30 min backed up and do not know how to clean after themselves or make a quesadilla

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Guacamole

Julia Maltby

This location is AWFUL. It’s always sooo dirty and they always forget my side of queso.

Nicki G

I’ve been waiting for an hour for my food. Doordash said 16minutes, and yet they still haven’t even prepared it. They also have no cheese atm and I ordered a quesadilla, they have one cook doing all the orders, I’m just horribly shocked that this is the kind of service we are getting here. It’s not okay.

Melly

Rude staff, period. Parents and managers not teaching these kids basic human decency. And they are dirty here. Had a hair in my food that I started to take a bite out of. I was so disgusted I just threw the whole thing away. I should have taken a photo but just look at the other reviews here with photos to prove. It was my first and last time at this location. $17 for trash food and lack of basic customer service.

Alejandro Flores

Food’s ok for chipotle but the place is disgusting, had to clean the table myself and all were dirty. Clearly management doesn’t pay their workers enough to care. Workers please riot and shut this place down!

Atmosphere: 1

Food: 3

Service: 2

Charlotte Johnson

Congrats. You are now the worst chipotle I have been to. It is dirty. Meat is gross. Employees don’t even know what they are doing. Manager called them stupid in front of customers. Shame on you

Atmosphere: 1

Food: 1

Service: 1

Ms. Spears

Ordered double for everything on 2 bowls, was charged and paid thru the app. Didn't receive double ANYTHING. Called the store and the automation wouldn't even connect. Said I had to respond thru the need help section in the email. It's unfortunate because you spend that much money, you expect to get what you paid for.

Atmosphere: 2

Food: 2

Service: 2

Tamarah Varner

They gave me undercooked rice and nothing is EVER seasoned !

Food: 1

Ian Yelmini

Received a half eaten kids meal, looked like someone’s leftovers. no one picked up the phone to address the issue at the store.

Food: 1

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