I went out of my way to visit this particular store around 7:20 PM. When I placed my order i was told there was no brewed coffee available and was not given any alternative. I brought to the attention of the person waiting on me that the store hours say you close at 8:00 PM. Her response was a rather cold one informing me that they clean up before they close. I disagreed with her response. You have an obligation to your customers by staying open and serving a full menu until a certain time and after you close is when clean up is supposed to take place. She smirked and looked away. There were other customers starting to queue up behind me and they too were left with ordering items that weren't affected by this clean up before you close nonsense. I've never encountered this in any other Starbucks before. Is this the decision of the shift manager? is this a company wide policy to clean up before you close? It's a first for me.
Atmosphere: 1
Food: 1
Service: 1
Pamela Valero
I always come to this Starbucks to work in my computer and today Heide helped me with my order. She is really nice !!
Miguel Vazquez Jr
Great customer service as usual, one of my favorite locations to go to, I will definitely always return to this location!
Atmosphere: 5
Food: 5
Service: 5
Holly R.
I've been seeing this location go downhill fast. I can't tell you the number of times they've messed up my order or just handled my drink carelessly. Go to a different location nearby
Riyana Granger
I love everything about this Starbucks the staff here are amazing very friendly and welcoming always make my drinks the best ??
Atmosphere: 5
Food: 5
Service: 5
cosmopus
Although the coffee is not the best sometimes - really overturned...The place is about to redo it; which is nice.No drive-through
DM1387
Since last year or so, everytime I order through the mobile app (or in person), they tend to mess up ALL my coffee orders in one way or another. I've contacted customer service a few times to get reimbursed for their faults. A lot of the newer batistas seem to not have the proper training or are not learning the drinks menu. They lack in sandwiches and mostly offer bakery and snacks for food. This has also become problematic. I order my sandwiches without cheese, then as soon as I open the bag, they didn't follow my mobile order instructions.I have a problem with their responses to my problems. I've gone up to even ask for the district manager, and the person who I chatted with for customer support took my number and I never heard from said manager about my experiences being bad for over 1 and a half years. It's so disappointing because I was a loyal customer before. But I feel they have changed for the worse in customer service and experience. I have to go to 1 specific store that actually gets and makes my orders correctly. It's crazy.Vegetarian options: They offer some organic choices, not a lot though.Kid-friendliness: They have cake pops and cookies for kids. Mainly the menu is for everyone, those stand out as kid friendly choices though.
Atmosphere: 4
Food: 3
Service: 4
Noah Perkins
I’ve been here several times and they never miss a beat. They are fast and friendly. They have never messed up my orders not even once.
Gordon Sorensen
Get a ****ing lit sign! The store is not visible at night. Was driving in circles looking for it.
Coffe was great but they forgot whipped cream on my white chocolate mocha so minus one star for that.
Andrea
The 2 baristas that were working there when I went were super quick and efficient. They were also very polite. The drinks were yummy too !Vegetarian options: They have dairy free alternatives !
David Dikman
So derty Starbucks in the covid19 I never ? recommended
No drive thru
I went out of my way to visit this particular store around 7:20 PM. When I placed my order i was told there was no brewed coffee available and was not given any alternative. I brought to the attention of the person waiting on me that the store hours say you close at 8:00 PM. Her response was a rather cold one informing me that they clean up before they close. I disagreed with her response. You have an obligation to your customers by staying open and serving a full menu until a certain time and after you close is when clean up is supposed to take place. She smirked and looked away. There were other customers starting to queue up behind me and they too were left with ordering items that weren't affected by this clean up before you close nonsense. I've never encountered this in any other Starbucks before. Is this the decision of the shift manager? is this a company wide policy to clean up before you close? It's a first for me.
Atmosphere: 1
Food: 1
Service: 1
I always come to this Starbucks to work in my computer and today Heide helped me with my order. She is really nice !!
Great customer service as usual, one of my favorite locations to go to, I will definitely always return to this location!
Atmosphere: 5
Food: 5
Service: 5
I've been seeing this location go downhill fast. I can't tell you the number of times they've messed up my order or just handled my drink carelessly. Go to a different location nearby
I love everything about this Starbucks the staff here are amazing very friendly and welcoming always make my drinks the best ??
Atmosphere: 5
Food: 5
Service: 5
Although the coffee is not the best sometimes - really overturned...The place is about to redo it; which is nice.No drive-through
Since last year or so, everytime I order through the mobile app (or in person), they tend to mess up ALL my coffee orders in one way or another. I've contacted customer service a few times to get reimbursed for their faults. A lot of the newer batistas seem to not have the proper training or are not learning the drinks menu. They lack in sandwiches and mostly offer bakery and snacks for food. This has also become problematic. I order my sandwiches without cheese, then as soon as I open the bag, they didn't follow my mobile order instructions.I have a problem with their responses to my problems. I've gone up to even ask for the district manager, and the person who I chatted with for customer support took my number and I never heard from said manager about my experiences being bad for over 1 and a half years. It's so disappointing because I was a loyal customer before. But I feel they have changed for the worse in customer service and experience. I have to go to 1 specific store that actually gets and makes my orders correctly. It's crazy.Vegetarian options: They offer some organic choices, not a lot though.Kid-friendliness: They have cake pops and cookies for kids. Mainly the menu is for everyone, those stand out as kid friendly choices though.
Atmosphere: 4
Food: 3
Service: 4
I’ve been here several times and they never miss a beat. They are fast and friendly. They have never messed up my orders not even once.
Get a ****ing lit sign! The store is not visible at night. Was driving in circles looking for it.
Restaurantji Recommends
A relaxing place to have a Coffee.
Atmosphere: 5
Food: 5
Service: 5
Coffe was great but they forgot whipped cream on my white chocolate mocha so minus one star for that.
The 2 baristas that were working there when I went were super quick and efficient. They were also very polite. The drinks were yummy too !Vegetarian options: They have dairy free alternatives !
So derty Starbucks in the covid19 I never ? recommended
That have a union! Good reason to patronize.