Burger King

59 Columbia Ave, Willimantic
(860) 325-3727

Recent Reviews

Henry

Two people, just Two. $14 Total.CONGRATULATIONS ✌️McDonald's day before $24 and change same Two people.

Food: 4

Service: 5

Noah L

I ordered the bacon king and got a 1/2 inch of bacon on my burger

Atmosphere: 2

Food: 2

Service: 1

Erik Pierro

Staff is usually very good, which is saying a lot because they hire a lot of high school and college kids at this location. The managers here are helpful, knowledgeable, and respectful. Janco's Burger King trains their employees and takes care of them, and it shows. Walk next door to McDonald's and you'll see a huge difference in that regard. This particular Burger King wins out, easily.The food is rarely made incorrectly and, when it is, it is typically corrected promptly. If they mess up really bad they sometimes will give you fries while you wait or even a discount, which is respectable and considerate. However, staff isn't always very knowledgeable, no matter how chill or pleasant they might be. Some questions often have to be deferred to management, some of which are also no the most knowledgeable. They could do with a little more focused training in terms of their menu items. But it's not a dealbreaker.The food is good, obviously, since it's BK. This particular location, the food isn't quite as good as a corporate location, in terms of quality, as corporate locations do rigorous training and high extremely high standards that actually lead to high turnover rates and unpleasant experiences for employees, so it is a tradeoff. That's not to say this location's quality is bad, it's still a 4 out of 5.The major drawback with this location is the atmosphere. The place needs a lot of repairs. It's a very old building, older than I am! I'm surprised it is still standing.The kitchen floors, you can see from the counter, are always a disaster. They would benefit from encouraging their employees to sweep up after themselves in their downtime, maybe wipe stuff down in between rushes... it's not the end of the world but it would go a long way toward making the place more comfortable and pleasant.Wait times are reasonable. They also have a really high tech soda fountain and it's quite impressive.The music is never too loud, and you can always ask them to turn it down of you have sensory sensitivities, as the manager has access to it and is reasonable.Definitely a family place and the dining room is usually reasonably clean. It's never packed, either, as most of their business is in drive thru.Overall, this Janco's Burger King is pretty solid and I prefer it over many corporate BKs I've been to. I also know for a fact that the Janco corporation does take care of their employees, which is another reason to patronage them over places such as McDonald's, who absolutely does not. Great place to have a sit down meal at. Would recommend dining in, rather than drive thru. Worth a visit.

Atmosphere: 3

Food: 4

Service: 4

Lisa Everett

Love the bacon double cheeseburger

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings

Karl Lizotte

Was rather disappointing. The staff gave my order to the wrong person and they left with it. He returned 5 min explaining it wasn't what he ordered. They then tried giving it to me. Really nice try when I requested it be remade the look of disappointment explained alot. My thought was I spent $35 for two meals you can make it again correctly this time.

Atmosphere: 2

Food: 3

Service: 2

Greg Joiner

The burgers seem to be getting smaller and smaller/ Shrinkflation, less and less fries in smaller and smaller bags. $24 for two burgers and fries, no drinks?Who can afford to eat here anymore?

Food: 3

Service: 5

Recommended dishes: Cheeseburger

Jane

Always there for you

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Whopper

Alex Caraballo

Food is always hot and fresh! Staff and environment are 10/10! Will definitely be coming back!Vegetarian options: Impossible whopper plant based burger taste just like a whopper!!Parking: Plenty of parking spots even when full of customers!Kid-friendliness: Always a family friendly environment with Zero tolerance for anything negative.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Onion Rings

Ry lee

i like this burger king the food is fresh and hot also the staff is friendly in a clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Onion Rings

Corbin Calande

Been here multiple times and unlike the Mcdonalds located next to them these guys actually seem to take customer service seriously.Never once had to wait in line at the drive through longer than 10-15 minutes (tops) that I can recall. usually its a lot less. Price is average for modern day fast food about 15-20 dollars a person.My only complaint (besides wishing the cost was less) is that the fries really could be better. out of Mcdonalds, Wendys, and Burger King. Burger King seems to have the worst fries.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Whopper

Steven McLaughlin

Listen, the staff were polite. The food was typical burger king. My beef "Pun intended" with this location is I ordered a large number 2 and an additional large sprite and my order came out to more than 22 dollars! Are you kidding me? Why am I paying airport prices at this location?

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Whopper

Bethany Hart

Rude management that talks about customers in front of them; complete with eye rolls and arguing. Too bad for them I had the receipt to show that I did, indeed, order the chicken fries.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Original Chicken Sandwich, Onion Rings

Spaaks xtra

Pretty decent place. Mostly used the drive through as it is really Convenient.Kid-friendliness: Kids meal there waiting on each wonderful kids.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon King, French Fries, Cheeseburger, Double Quarter Pound King, Chicken Nuggets, Chicken Fries

Fluffy Fluffy

Food is fresh and hot there very respectful and good speed of service ?

Atmosphere: 5

Food: 5

Service: 5

jolene rochester

The managers and crew work together to give the best service food is always hot and freshVegetarian options: Impossible whopperWheelchair accessibility: Handing cap parking is close to the double doors and the ramp is also a nice feature

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Double Cheeseburger, Cheeseburger, Onion Rings

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