McDonald's

195 Ella Grasso Turnpike, Windsor Locks
(860) 623-4373

Recent Reviews

Erik Gray

11pm, 3/25/2024 in-store visit after an evening of flights from NC. Ordered at the self-service kiosk.The staff members did not appear to be getting along and they were not talking to each other.I got part of my order fairly quick, but the rest was not available until I asked. This then caused one of the staff members to yell and drop an F-bomb to a fellow employee.At this point, I was just happy to get the rest of my order and leave. I politely said thanks, and felt I'd placed a burden on the employee, who said nothing to me and turned to the drive-thru window.The food was decent, but did not have much of a choice for other options at that time of night.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Chicken Mcnuggets

Derek Ashworth

Food is average, came right up. but the atmosphere leaves much to be desired if you sit at the tables next to the self service display.

Atmosphere: 2

Food: 3

Service: 4

Saeid Moslehpour

Nice McDonald'

Atmosphere: 5

Food: 5

Service: 5

Angel Wolf79

First time being in this one I enjoyed it not has disappointed me since the last time I was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcmuffin

Christie Badger

Worst example of customer service I have ever experienced. Placed a small order on the app and used the drive-thru. Gave my code and employee instructed me to pullup to the next window. Employee at that window never helped me. He made eye contact multiple times and then went back to his phone. After several minutes he yelled something to the front, reached for the window, made eye contact and sat back down and continued to use his phone. Not only keeping me waiting , but those customers behind me. I understand I didn't need to pay, but how was he to know I didn't want my receipt?I also ordered an ice cream cone and was given a melted cup of ice cream with a cone on top.

Service: 1

Paul Cote

My wife and I arrived at Bradley and being somewhat hungry, we went here for a quick bite as brunch. Both of us ordered the crispy chicken sandwich and a coffee. I was pleased to find the chicken to be tasty and not dry as I expected. The coffee hit the spot and was very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Sandwich

Kwadwo Amaniampong

Nice place for

Atmosphere: 5

Food: 5

Service: 5

Johnathan Clarkson

I ordered food and two shamrock shakes. The employee hands us the shakes and one is white and one is green so my husband said that he thinks theres something wrong with one of them. The employee said thats how they come, we said that they were clearly different and he said thats how them come! Then he said I can just take them off your order so he started to take them off and I asked him why he cant just remake one of them and he said again because thats just how they come with a big attitude. I asked him if I could talk to the manager and he said he was the manager. I tried to ask him again if he could remake the shake and he ignored me and started asking my husband for his card. I asked him what his name was and he continued to ignore me. Im not sure why as a customer Im not allowed to ask for something to be re-made. That was the rudest encounter I have have had. I made a complaint on the website and I’m going to call tomorrow to talk to the actual manager.

Donald Owen

Good McDonald'

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Crispy Chicken Sandwich

Yesenia Aguilar

I went through the drive through and was rudely addressed by a worker expressed my discomfort and was then approached very disrespectfully.

Atmosphere: 1

Food: 1

Service: 1

NIZAR Z.

Enjoyed the breakfast

Atmosphere: 5

Food: 5

Service: 5

Edward LeGeyt

If you want to go somewhere where the orders are never right look no further. The people here were built for their careers at McDonalds and it’s the perfect for them to spend the rest of their lives. You’d be lucky to get someone who understands what you’re saying.

Atmosphere: 1

Food: 3

Service: 1

Tata Boop

Today went to order first the cashier was so rude and took my order wrong when I ask her her responds was oh well you want to order you have to pay full price when I just so for 2 of 6 piece of chicken nuggets for $3.99 and gave me wrong sauce and refuse to change the sauce. Be honest this is the 3rd time.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Mcnuggets

Joe Fuller

Got take out. Fast service and tasty.

Atmosphere: 4

Food: 4

Service: 4

Vincent Labella

Haven't brought my grandchildren here in a while. Good old McDonald's. They never disappoint.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Big Mac

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