Dunkin'

1010 Kennedy Rd, Windsor
(860) 285-8866

Recent Reviews

Dan Farkas

This location is extremely convenient for me....and I regret it every single time I go and try really hard to avoid it because the wait is outrageous no matter what, even if there's nobody in line, they constantly get stuff wrong, it's more expensive than other locations, and they put cones in front of the drive-thru so they don't have to serve you in the middle of the day

Atmosphere: 1

Food: 1

Service: 1

Patrick Neary

I waited 30 minutes in the drive through for a coffee and munchkins. The coffee that I got was water and cream. This is no exaggeration, it was literally only WATER and CREAM.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

EffinChet “FPV”

Walked up to the counter. All 3 employees looked right at me then turned around and started having a conversation amongst themselves while completely ignoring me. Waited a minute then left. Won't be using this one ever again. Only gave a star because they at least showed up to work.

Atmosphere: 1

Service: 1

Eric D.

It's the hardest working Dunkin in town. Be nice to this crew. They're swamped so often and still manage to do so much work with a smile or at least a helpful attitude. Every now and again, I get a mistake on an order but honestly if you're picking this spot, you're gambling as they do they're best to keep up with mobile, drive in, and standing orders!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Coffee Roll, Croissant, Egg and Cheese

Let's Game

Friendly crew. Serves quick (at least on week days).

Atmosphere: 4

Food: 4

Service: 5

Isis

I ordered a medium iced caramel latte with almond milk and receive one with whole milk they waited five mins till coming back to the window while talking about what else do they want referring to my car. When asked to remake it they put caramel swirl and almond milk but no espresso. There was no line of cars at all and it appears as if they only cared about their timer. I work at Dunkin myself, maybe ask the car to pull up next time and actually make it right. Retrain your employees if they can’t handle a latte and no other cars.

John Oksys

Quick & Friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

jazz shan

6 years and this Dunkin can’t get it together. I really want them to close down. The little white old lady with the rosacea on her face and thin ponytail needs to quit. At 60 years old if you can’t do the job leave!

Atmosphere: 1

Food: 1

Service: 1

Chrissy

I have to write this because Emma went above and beyond this morning for me. I know these reviews might not be much but I appreciate the effort especially when a situation occur. It’s always important to handle food like it was you eating it. I appreciate her for that.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Donuts

J France

I don't know about this place but any establishment that has their managers yelling, insulting and just harassing their employees, doesn't deserve to have the title of manager. especially in front of customers.

Atmosphere: 1

Food: 3

Service: 1

Diana Lopez

Try the ice chai latte and have them add pumpkin shots ?

Ryan Malone

Teach your workers what a large is. Sick of asking for a large iced coffee and getting a medium and even when asking to have it remade getting another medium. Ridiculous that I’m paying for more than I am receiving, on multiple occasions. Customer service is always great but this is a reoccurring

Food: 3

Service: 2

Chris Warnquist

Normally not too bad but tonight the girl you have working had me sitting in line for 25+ minutes and then told me to wait when i got to the front i waited another 10 minutes and sure enough shes cleaning when she only has 2 customers. Litterally massive waste of time. Keep 2 people till store closes. Just updating my review spoke to the manager about the situation. Other than this one lady the rest of the team at this dunkin is great.

Jose Nieves

I went in today spent over 25 dollars. Got the wrong order and missing items. my bagels were not toasted. N coffee was done wrong. Tried to reach out to someone by calling. Couldn’t turn around because I’m at work.

Atmosphere: 2

Service: 1

Recommended dishes: Donuts

Marsha Vezina

I like it but everything is smaller on the donuts, muffins etc. And it has become very very expensive. Donuts are so small now.

Atmosphere: 4

Food: 3

Service: 5

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