Poor customer service and smell very bad in the restaurant.Dirty place .
Atmosphere: 1
Food: 1
Service: 1
Kai M.
It's always interesting to visit a place in person to see how they treat customers and also if the quality of food is the same. This place failed its in-person service as the woman behind the counter was rude and nasty upon walk in and didn't allow me any time to finish my sentence. Although I was a little annoyed, I decided not to let her ruin my wonderful evening. Well, the evening went downhill after they gave us stale rice which was hard as rocks and the most disgusting, dry, and tasteless crispy sesame beef. The funny thing is, whenever I order this through mobile delivery, I've never had this problem. But, to walk in person and order the same thing, only for it to be terrible makes me question whether this establishment is biased towards customers and would provide food of lesser quality. It's safe to say that I will no longer be supporting them on mobile nor in person as I rather take my money elsewhere and research on how customers are treated and whether good quality is different without a face. What an absolute waste of money.
Dead Shotz______
If you want sauce like barbecue or hot sauce you gotta paid a dollar extra ?? worst restaurant I went too so
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken Wings
Candace T.
The carry out itself was kept well and it was empty and quiet. I was not nervous to place an order there which was exciting. The gentleman at the register was pleasant and allowed me time to check out the menu and place my order which took about 10-15 minutes for Kung pao shrimp and crab rangoons. The food left much to be desired there were so many vegetables to the shrimp portion it was outrageous and the crab rangoons we're very sweet. I wouldn't return.
Angelica Dy
Ordered for dine-in, but got our food in a to-go bag. Despite informing the kid in the front, he insisted it was dining in. The food was subpar, and service was terrible. Won't be returning due to the awful customer service experience.
Atmosphere: 1
Food: 1
Service: 1
Agustin Zuniga
Table were dirty and no one was there.. rude young man at the front... floor was sticky... the food was not as good as advertised or as other people are saying...
Atmosphere: 1
Food: 1
Service: 1
Sean Cannady
Never have I felt so disrespected. After almost 2 hours of waiting and not receiving my order, I ended up cancelling my order after constantly getting the run around when I requested on multiple occasions to speak to the manager including getting hung up on by another employee after waiting over 20 minutes for a call back. I've never experienced any major problems, until tonight. My business will be taken elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Char
Amazing takeout place, super cheap and lots of food! Try their hot oil, goes great with the steamed dumplings!!! Will return 10/10!!!
Simon Caraballo
I'd rather boil rocks and eat them before going here again.
Alana P.
great orange chicken and crab rangoons. sometimes delivery can be a little slow, but I don't really mind for the price I'm paying. i'm a little china cafe regular!
Little China Cafe canceled my order 40 minutes after I'd placed it. That left me very hungry and scrambling to find something to eat with very little time. Canceling an order at any point is bad, but doing so after 40 minutes--simply because the restaurant didn't feel like doing its job of selling food to patrons--is outrageously bad customer service. Needless to say, I will not be ordering from Little China Cafe again.
Service: 1
Miguel David Acosta
Found this place near where I am staying in DC. Good food and great service. The Moo shoo pork was excellent. They gave me some tortillas- just like back home in CA!
Atmosphere: 3
Food: 4
Service: 5
Danilo Andrade
The person to attend is agrecive only because I ordered two different orders him
Barbara A.
Good Chinese comfort food at good prices!! The Crispy Tofu is my favorite!! Super nice staff- even when busy always give kind "hello" and remember you. Clean dinning area- small but nice.
Michael Shang
Unprofessional. Did not know how to process refund. Then they assumed I wasn’t coming to pick up the food and did not make the order even though they emailed me an ETA for the food being ready. When I arrived the cashier was unapologetic and explained he thought I wasn’t coming.I paid for the service and there was no refund processed. There was no proper reason to do this.
Poor customer service and smell very bad in the restaurant.Dirty place .
Atmosphere: 1
Food: 1
Service: 1
It's always interesting to visit a place in person to see how they treat customers and also if the quality of food is the same. This place failed its in-person service as the woman behind the counter was rude and nasty upon walk in and didn't allow me any time to finish my sentence. Although I was a little annoyed, I decided not to let her ruin my wonderful evening. Well, the evening went downhill after they gave us stale rice which was hard as rocks and the most disgusting, dry, and tasteless crispy sesame beef. The funny thing is, whenever I order this through mobile delivery, I've never had this problem. But, to walk in person and order the same thing, only for it to be terrible makes me question whether this establishment is biased towards customers and would provide food of lesser quality. It's safe to say that I will no longer be supporting them on mobile nor in person as I rather take my money elsewhere and research on how customers are treated and whether good quality is different without a face. What an absolute waste of money.
If you want sauce like barbecue or hot sauce you gotta paid a dollar extra ?? worst restaurant I went too so
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken Wings
The carry out itself was kept well and it was empty and quiet. I was not nervous to place an order there which was exciting. The gentleman at the register was pleasant and allowed me time to check out the menu and place my order which took about 10-15 minutes for Kung pao shrimp and crab rangoons. The food left much to be desired there were so many vegetables to the shrimp portion it was outrageous and the crab rangoons we're very sweet. I wouldn't return.
Ordered for dine-in, but got our food in a to-go bag. Despite informing the kid in the front, he insisted it was dining in. The food was subpar, and service was terrible. Won't be returning due to the awful customer service experience.
Atmosphere: 1
Food: 1
Service: 1
Table were dirty and no one was there.. rude young man at the front... floor was sticky... the food was not as good as advertised or as other people are saying...
Atmosphere: 1
Food: 1
Service: 1
Never have I felt so disrespected. After almost 2 hours of waiting and not receiving my order, I ended up cancelling my order after constantly getting the run around when I requested on multiple occasions to speak to the manager including getting hung up on by another employee after waiting over 20 minutes for a call back. I've never experienced any major problems, until tonight. My business will be taken elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Amazing takeout place, super cheap and lots of food! Try their hot oil, goes great with the steamed dumplings!!! Will return 10/10!!!
I'd rather boil rocks and eat them before going here again.
great orange chicken and crab rangoons. sometimes delivery can be a little slow, but I don't really mind for the price I'm paying. i'm a little china cafe regular!
Restaurantji Recommends
Little China Cafe canceled my order 40 minutes after I'd placed it. That left me very hungry and scrambling to find something to eat with very little time. Canceling an order at any point is bad, but doing so after 40 minutes--simply because the restaurant didn't feel like doing its job of selling food to patrons--is outrageously bad customer service. Needless to say, I will not be ordering from Little China Cafe again.
Service: 1
Found this place near where I am staying in DC. Good food and great service. The Moo shoo pork was excellent. They gave me some tortillas- just like back home in CA!
Atmosphere: 3
Food: 4
Service: 5
The person to attend is agrecive only because I ordered two different orders him
Good Chinese comfort food at good prices!! The Crispy Tofu is my favorite!! Super nice staff- even when busy always give kind "hello" and remember you. Clean dinning area- small but nice.
Unprofessional. Did not know how to process refund. Then they assumed I wasn’t coming to pick up the food and did not make the order even though they emailed me an ETA for the food being ready. When I arrived the cashier was unapologetic and explained he thought I wasn’t coming.I paid for the service and there was no refund processed. There was no proper reason to do this.
Service: 1