The young lady was really nice and professional. Kudos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Big Mac
Julie Hawk
I come to this establishment daily and it's gotten worse and worse as time goes on! First regarding the food, it's not so much that it's bad food but the employees do NOT WASH THEIR HANDS OR WEAR GLOVES WHEN HANDLING YOUR FOOD! Second the service all depends on who is helping you, there are a handful of Great employees but it seems as though the management are the ones who cause the problems! I've seen them not only argue with customers but be down right rude and racist and now they even charge for a curiosity cup of water!! There are a few customers here are there that act ratchet but I don't judge seeing how the staff is, they could be acting like that simply because they too had a bad experience with one of the staff! All in all you probably wanna stick to the drive through and check for TP before using the restroom!! Hopefully they get more pleasant employees and managers to work here!! DO BETTER MCDONALD'S YOU KINDA STINK AT THIS LOCATION!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vanilla Cone, World Famous Fries, Bacon Egg & Cheese Biscuit, Cheeseburger
Mark A Jackson
Great service claim people are great, nice, friendly, no problems. Food was nice, hot and fast.
Atmosphere: 5
Tay L
This is by far the worst McDonald's in DC. The customer service here is terrible. The manager Karla, by no means should be a manager. I purchased a fish sandwich from this location and once I got onto the highway I realize my fish was not done and it was soaked in grease. So because I don't live in the area I held the fish sandwich and receipt in my car to return the next time I'm in that area, which happened to be two days later. When I return to the location I had explained to the manager that I purchased a fish sandwich from there two days prior and that it was not done and soaked in grease , Miss Karla had explained to me that there was nothing that she can do about it because it was after 24 hours. As if I was going to get off the highway and come back! She did not even have the audacity to offer me a $5 gift card for my trouble and the inconvenience that it caused me. Now keep in mind my fish sandwich cost me $7 easily. I tell you, some people just should not have certain titles.
Atmosphere: 1
Food: 1
Service: 1
Evan Bennett
Has started charging extra for sauce, which is so absurd. If I get nuggets, sauce should be included. Zero stars.
Nazifullah Qayumi
All I can say is that this place is completely TRASH and do not recommend it for others.
Phatz Phindingz
Just popped in for restroom break and a coffe.
Atmosphere: 3
Service: 5
Nydia Marin
Very good
Sam Hayashi
I see more business people are coming here.Marjorie! ?㊗️
Atmosphere: 5
Food: 5
Service: 5
ashley tobin
It just looks very black and dark nothing updated but the outside the employees look zombie to be very honest with you they look like they don't want to be there and most of them are Spanish and there's barely sitting areas that are clean there's a lot of homeless people who are invading peace when it comes to enjoyment of a meal it just doesn't feel welcoming it feels like a territory over a family fast food restaurant if I work there I would make that business a tip top shape with upbeat employees who will not fake a smile when it comes to doing what they love at work making customers come first and making them enjoy their meal
I'm honestly tired of coming to this location and they miss your food...quick to charge a arm and leg but don't give it to you nor do they even have a number to be
Food: 1
Kecia Kirby
I frequent this McDonald's every morning I get the same sandwich everyday while I understand the language barrier,my sandwich was wrong this morning I didn't check it until I got halfway to work this is the 3rd time it has happened when I mentioned it to the manager he offered know apologie not did he ask could he make it up with maybe a free drink.Thid is the morning shift ppl are going to work the least you can do is try to remember your repeat customer.Please do better
Atmosphere: 2
Food: 3
Service: 2
Jon Rybka
Whoever the manager needs to read his own website and app before lecturing a customer about curb side pickup. I almost gave him his food back.
Food: 4
Service: 1
Recommended dishes: Happy Meal, Mcchicken
Damon Bryant
This location is very hit or miss from a food quality and service atmosphere. I came inside to have breakfast. The kiosk wasn't functioning, so I waited in line to order.I ordered hot cakes and sausage along with a sausage biscuit meal. It took a while for my order to come up. When I received it, the hot cakes and sausage was missing the sausage. Also, I didn't get my hash browns with the sausage biscuit meal. Once I got that fixed, I still had to ask for butter, syrup, and utensils. The manager that was "expediting" orders never apologized for the screw ups. He also seemed annoyed each time I asked for something missing in my order. This was despite him being the one bagging the order.I've had better service at the drive thru vs. dining in at this location.
The young lady was really nice and professional. Kudos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Big Mac
I come to this establishment daily and it's gotten worse and worse as time goes on! First regarding the food, it's not so much that it's bad food but the employees do NOT WASH THEIR HANDS OR WEAR GLOVES WHEN HANDLING YOUR FOOD! Second the service all depends on who is helping you, there are a handful of Great employees but it seems as though the management are the ones who cause the problems! I've seen them not only argue with customers but be down right rude and racist and now they even charge for a curiosity cup of water!! There are a few customers here are there that act ratchet but I don't judge seeing how the staff is, they could be acting like that simply because they too had a bad experience with one of the staff! All in all you probably wanna stick to the drive through and check for TP before using the restroom!! Hopefully they get more pleasant employees and managers to work here!! DO BETTER MCDONALD'S YOU KINDA STINK AT THIS LOCATION!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vanilla Cone, World Famous Fries, Bacon Egg & Cheese Biscuit, Cheeseburger
Great service claim people are great, nice, friendly, no problems. Food was nice, hot and fast.
Atmosphere: 5
This is by far the worst McDonald's in DC. The customer service here is terrible. The manager Karla, by no means should be a manager. I purchased a fish sandwich from this location and once I got onto the highway I realize my fish was not done and it was soaked in grease. So because I don't live in the area I held the fish sandwich and receipt in my car to return the next time I'm in that area, which happened to be two days later. When I return to the location I had explained to the manager that I purchased a fish sandwich from there two days prior and that it was not done and soaked in grease , Miss Karla had explained to me that there was nothing that she can do about it because it was after 24 hours. As if I was going to get off the highway and come back! She did not even have the audacity to offer me a $5 gift card for my trouble and the inconvenience that it caused me. Now keep in mind my fish sandwich cost me $7 easily. I tell you, some people just should not have certain titles.
Atmosphere: 1
Food: 1
Service: 1
Has started charging extra for sauce, which is so absurd. If I get nuggets, sauce should be included. Zero stars.
All I can say is that this place is completely TRASH and do not recommend it for others.
Just popped in for restroom break and a coffe.
Atmosphere: 3
Service: 5
Very good
I see more business people are coming here.Marjorie! ?㊗️
Atmosphere: 5
Food: 5
Service: 5
It just looks very black and dark nothing updated but the outside the employees look zombie to be very honest with you they look like they don't want to be there and most of them are Spanish and there's barely sitting areas that are clean there's a lot of homeless people who are invading peace when it comes to enjoyment of a meal it just doesn't feel welcoming it feels like a territory over a family fast food restaurant if I work there I would make that business a tip top shape with upbeat employees who will not fake a smile when it comes to doing what they love at work making customers come first and making them enjoy their meal
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Chicken Mcnuggets, Mcchicken
Restaurantji Recommends
Welding and Remodeling
I'm honestly tired of coming to this location and they miss your food...quick to charge a arm and leg but don't give it to you nor do they even have a number to be
Food: 1
I frequent this McDonald's every morning I get the same sandwich everyday while I understand the language barrier,my sandwich was wrong this morning I didn't check it until I got halfway to work this is the 3rd time it has happened when I mentioned it to the manager he offered know apologie not did he ask could he make it up with maybe a free drink.Thid is the morning shift ppl are going to work the least you can do is try to remember your repeat customer.Please do better
Atmosphere: 2
Food: 3
Service: 2
Whoever the manager needs to read his own website and app before lecturing a customer about curb side pickup. I almost gave him his food back.
Food: 4
Service: 1
Recommended dishes: Happy Meal, Mcchicken
This location is very hit or miss from a food quality and service atmosphere. I came inside to have breakfast. The kiosk wasn't functioning, so I waited in line to order.I ordered hot cakes and sausage along with a sausage biscuit meal. It took a while for my order to come up. When I received it, the hot cakes and sausage was missing the sausage. Also, I didn't get my hash browns with the sausage biscuit meal. Once I got that fixed, I still had to ask for butter, syrup, and utensils. The manager that was "expediting" orders never apologized for the screw ups. He also seemed annoyed each time I asked for something missing in my order. This was despite him being the one bagging the order.I've had better service at the drive thru vs. dining in at this location.
Atmosphere: 3
Food: 2
Service: 1