Shake Shack Dupont Circle

1216 18th St NW, Washington
(202) 683-9922

Recent Reviews

Bostjan P

Today my service was terrible. Burger was dry with some strange vegetable attached to bread. I order coke zero, got cherry flour, however they refuse to replace it, asthey claim its come zero. Avoid this one. if you can.

Atmosphere: 2

Food: 2

Service: 1

Viviana Ampuero

Ly’airra Williams did a great job of noticing when costumers needed to take their orders, she was fast and respectful. Great example of great customer service!!!

Service: 5

Matthew Beaty

Great food as always. They have added the made to order computers to order from. Which makes everything much easier and faster.Vegetarian options: They’re definitely meatless burgers

Food: 5

Service: 5

Gabriel Frare

Great snack.

Atmosphere: 5

Food: 5

Service: 5

Chad F Coffin

Employee almost ran into me while on their cell. Bathrooms looked untouched. So much grease in dining room floor I slid. Food was sub par. And they want a tip before????? For what…attitude?? And it appears they have about 20 employees working per 1 customer. So confused!!

Atmosphere: 1

Food: 2

Service: 1

Ron Wilson

Very clean and the staff was really nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger Single and Smokeshack and Crinkle Cut Fries

Matthew Rondon

Don’t expect the staff to be

Atmosphere: 5

Food: 5

Service: 1

Robert Mrowiec

Great

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cheese Fries

Deena Alsabti

Just great for fast food.

Atmosphere: 5

Food: 5

Service: 5

Abhijith Reddy

The food was oily and salty. Not my best experience at shake

Atmosphere: 4

Service: 5

Paula Vines

The burgers here were SO GOOD!

Atmosphere: 5

Food: 5

Service: 5

Patrick Nelson

Tasha and the staff at Shake Shack did a great job with making me feel welcome and getting my food to me quickly. The food was delicious. I will come back.Parking: Pulled up right out front and there was plenty of parking available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shake Shack

Hard W.

The customer is so top tier. The calmness of the team during this busy time is something magical to see. They are all so nice and smiling and getting along together and moving with ease. What a dream team!!!!

Destiny Barker

I’m just going to let the photo speak for itself…

Atmosphere: 5

Food: 5

Service: 5

Jerry Hill

The price is the only negative because the food and service was fantastic. Family of four over $70 for burgers is a little high.

Atmosphere: 5

Food: 5

Service: 5

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