Four tiny onion rings .. 2 inch rings stuffed with coleslaw. Not vegan. Hardly vegetarian with that much cows milk.Vegetarian options: Fries or broccoli
Atmosphere: 3
Food: 2
Service: 3
Yuliya M
This was a pretty disturbing experience, as have stayed in many of Marriott's before and even the free breakfast was better than that. Besides the menu options being limited the quality of food was really bad. All of the food was very blend and the portions were a joke. The staff tried to make things better, but not much you could do about food quality. The setting of the place also could be better
Atmosphere: 2
Food: 2
Service: 4
Rebecca Ciraulo
Food was barely edible. So salty and greasy. $21 for grilled cheese -
Atmosphere: 3
Food: 1
Service: 4
Maria Yeahquo
We ate breakfast and dinner here, and both times we ate here, the service was great. We were greeted almost as soon as we had sat down. It is a little expensive but that's to be expected since it's inside a hotel. For breakfast, I ordered the French toast, which was very good but too sweet for me. I was a little disappointed that for how much it costed I didn't get any meats or eggs. I dont remember the name of what my bf ordered, but it came with plenty of food that he shared with me, mainly the bacon and potatoes. It was raining one evening and I didn't want to go out so we decided to try dinner here. I got the grilled cheese sandwich meal because I was cold, and that just sounded delicious, which it was. My boyfriend got the smashburger, and he said it was okay. it's just a burger, lol. It also didn't take that long to receive our food either. Overall, it is pricey, but if you're just too tired to go out and eat, this place will work.
The servers are awesome, the hotel is nice, and the atmosphere is great, but the food must be why this restaurant is called infamy. It was honestly very disappointing. I ordered a $23 turkey sandwich that was filled with what looked and tasted like a packet of the cheapest deli meat between two slices of grocery store bread and a couple slices of tomato and lettuce. The $12 chocolate lava cake tasted cheap and like it had gone off, and the ice cream had chunks of ice chips in it. If this meal was $10, I wouldn’t be complaining, but for almost $50 including tax and tip, it was much lower quality than what I would have gotten at any other restaurant at a comparable price. I would strongly recommend that this restaurant invest in better quality ingredients so that the meals match the level of quality the rest of the hotel represents.
Atmosphere: 4
Food: 1
Service: 5
Richard King
Amazing ambiance and beautiful lobby. The food is amazing but too expensive. But the best part of the Infamy Restaurant was the live music on
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
kimberly wachtel
DO NOT eat the the hotel buffet. It was the most disgusting food I have EVER spent $20 on. The chicken was so dry I had a hard time chewing and swallowing it. The rice had no taste. The veggies were lukewarm, and the soup was actually cold. I didn't expect a 5 star meal, but I also didn't expect the very poor quality of food either. The manager needs to be fired immediately. He is obviously not paying attention to the quality of food being brought out. I was shocked. When the manager walked by, he asked if I liked my meal. I said No and he walked away while I still talking. I did not raise my voice or shout obscenities at him. The waitstaff were wonderful. Westin, this manager is a representative of your company. And he is an extremely embarrassing ambassador for you. Someone has dropped the ball here. Shame on you.
Atmosphere: 3
Food: 1
Service: 5
Kimberly Carr Underwood Wachtel
DO NOT eat the the hotel buffet. It was the most disgusting food I have EVER spent $20 on. The chicken was so dry I had a hard time chewing and swallowing it. The rice had no taste. The veggies were lukewarm, and the soup was actually cold. I didn't expect a 5 star meal, but I also didn't expect the very poor quality of food either. The manager needs to be fired immediately. He is obviously not paying attention to the quality of food being brought out. I was shocked. When the manager walked by, he asked if I liked my meal. I said No and he walked away while I still talking. I did not raise my voice or shout obscenities at him. Westin, this manager is a representative of your company. And he is an extremely embarrassing ambassador for you. Someone has dropped the ball here. Shame on you.
AndrewR
dont let the reservations fool you, this is an airport style bar - loud, overpriced, integrated into a hotel lobby so its very public and doesnt feel like a restaurant. first ten minutes there & not a waiter in sight
Abdul was so excellent in his service. I would like to recommend to sit in one on his tables . He worries about our needs all the time. He made us laugh all the time . We will stay at Westin until Sunday.
C5181JGtracys
We had a really good stay at the Westin, what stood out to us the most was the front desk staff, JeMia checked us in our room and she was amazinggggggggg! She was very polished looking, great smile, great customer service and she gave us a list of places to try during our stay, we would definitely be back soon!
C4439AKthomasr
The hotel is beautiful, the location is fantastic - but what really stood out about this stay was the check-in with Asia. She went so far above and beyond to ensure my partner and I had the best experience without being asked - her kindness, professionalism, and entire demeanor were such a breath of fresh air. This has become our go-to hotel getaway experience almost solely based on her.
dominicaT4457JT
One of the best hotels I've stayed in. Upon arrival Shahboz was extremely helpful as I had an issue with my online check in. Really went out of his way to help. Breakfast there is great for adults and kids. Either buffet or menu. Server Abdul was awesome! Everything came out perfect. Overall the rooms are clean, everyone is pleasant and all issues where resolved immediately. Will stay again next time I visit
Navigate60415411603
Attended a Big Wedding last week. Front Desk: Chad and the girls, plus Peter did everything in their power to make our visit enjoyable. Restaurant Servers: Sentu, Abdul, Emebet, Eifih and Tigist always had a smile and pleasant attitude even when they were so busy. Thanks to them we had an excellent experience.
Four tiny onion rings .. 2 inch rings stuffed with coleslaw. Not vegan. Hardly vegetarian with that much cows milk.Vegetarian options: Fries or broccoli
Atmosphere: 3
Food: 2
Service: 3
This was a pretty disturbing experience, as have stayed in many of Marriott's before and even the free breakfast was better than that. Besides the menu options being limited the quality of food was really bad. All of the food was very blend and the portions were a joke. The staff tried to make things better, but not much you could do about food quality. The setting of the place also could be better
Atmosphere: 2
Food: 2
Service: 4
Food was barely edible. So salty and greasy. $21 for grilled cheese -
Atmosphere: 3
Food: 1
Service: 4
We ate breakfast and dinner here, and both times we ate here, the service was great. We were greeted almost as soon as we had sat down. It is a little expensive but that's to be expected since it's inside a hotel. For breakfast, I ordered the French toast, which was very good but too sweet for me. I was a little disappointed that for how much it costed I didn't get any meats or eggs. I dont remember the name of what my bf ordered, but it came with plenty of food that he shared with me, mainly the bacon and potatoes. It was raining one evening and I didn't want to go out so we decided to try dinner here. I got the grilled cheese sandwich meal because I was cold, and that just sounded delicious, which it was. My boyfriend got the smashburger, and he said it was okay. it's just a burger, lol. It also didn't take that long to receive our food either. Overall, it is pricey, but if you're just too tired to go out and eat, this place will work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Beef Smash Burger, Four-Cheese Grilled Cheese Sandwich
Great vibe and experience. Very connective staff.
Atmosphere: 5
Food: 5
Service: 5
The servers are awesome, the hotel is nice, and the atmosphere is great, but the food must be why this restaurant is called infamy. It was honestly very disappointing. I ordered a $23 turkey sandwich that was filled with what looked and tasted like a packet of the cheapest deli meat between two slices of grocery store bread and a couple slices of tomato and lettuce. The $12 chocolate lava cake tasted cheap and like it had gone off, and the ice cream had chunks of ice chips in it. If this meal was $10, I wouldn’t be complaining, but for almost $50 including tax and tip, it was much lower quality than what I would have gotten at any other restaurant at a comparable price. I would strongly recommend that this restaurant invest in better quality ingredients so that the meals match the level of quality the rest of the hotel represents.
Atmosphere: 4
Food: 1
Service: 5
Amazing ambiance and beautiful lobby. The food is amazing but too expensive. But the best part of the Infamy Restaurant was the live music on
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
DO NOT eat the the hotel buffet. It was the most disgusting food I have EVER spent $20 on. The chicken was so dry I had a hard time chewing and swallowing it. The rice had no taste. The veggies were lukewarm, and the soup was actually cold. I didn't expect a 5 star meal, but I also didn't expect the very poor quality of food either. The manager needs to be fired immediately. He is obviously not paying attention to the quality of food being brought out. I was shocked. When the manager walked by, he asked if I liked my meal. I said No and he walked away while I still talking. I did not raise my voice or shout obscenities at him. The waitstaff were wonderful. Westin, this manager is a representative of your company. And he is an extremely embarrassing ambassador for you. Someone has dropped the ball here. Shame on you.
Atmosphere: 3
Food: 1
Service: 5
DO NOT eat the the hotel buffet. It was the most disgusting food I have EVER spent $20 on. The chicken was so dry I had a hard time chewing and swallowing it. The rice had no taste. The veggies were lukewarm, and the soup was actually cold. I didn't expect a 5 star meal, but I also didn't expect the very poor quality of food either. The manager needs to be fired immediately. He is obviously not paying attention to the quality of food being brought out. I was shocked. When the manager walked by, he asked if I liked my meal. I said No and he walked away while I still talking. I did not raise my voice or shout obscenities at him. Westin, this manager is a representative of your company. And he is an extremely embarrassing ambassador for you. Someone has dropped the ball here. Shame on you.
dont let the reservations fool you, this is an airport style bar - loud, overpriced, integrated into a hotel lobby so its very public and doesnt feel like a restaurant. first ten minutes there & not a waiter in sight
Restaurantji Recommends
Abdul was so excellent in his service. I would like to recommend to sit in one on his tables . He worries about our needs all the time. He made us laugh all the time . We will stay at Westin until Sunday.
We had a really good stay at the Westin, what stood out to us the most was the front desk staff, JeMia checked us in our room and she was amazinggggggggg! She was very polished looking, great smile, great customer service and she gave us a list of places to try during our stay, we would definitely be back soon!
The hotel is beautiful, the location is fantastic - but what really stood out about this stay was the check-in with Asia. She went so far above and beyond to ensure my partner and I had the best experience without being asked - her kindness, professionalism, and entire demeanor were such a breath of fresh air. This has become our go-to hotel getaway experience almost solely based on her.
One of the best hotels I've stayed in. Upon arrival Shahboz was extremely helpful as I had an issue with my online check in. Really went out of his way to help. Breakfast there is great for adults and kids. Either buffet or menu. Server Abdul was awesome! Everything came out perfect. Overall the rooms are clean, everyone is pleasant and all issues where resolved immediately. Will stay again next time I visit
Attended a Big Wedding last week. Front Desk: Chad and the girls, plus Peter did everything in their power to make our visit enjoyable. Restaurant Servers: Sentu, Abdul, Emebet, Eifih and Tigist always had a smile and pleasant attitude even when they were so busy. Thanks to them we had an excellent experience.