Purchaed Water ice and custard on 02/12/2024 and it was very good. However, staff was lacking. Employee was rushing us to make the order, then got it wrong. Overall, staff appeared very disorganized. Not a welcoming experience. Do not recommend.
Atmosphere: 1
Food: 4
Service: 1
Frank Ross
Nice Clean Remodeled Store,Great Staff and Owner!
ItsRainbow
Excellent customer service, made the orders quick and had a very good attitude about a storm knocking the power out for about 30 seconds. Definitely 10/10
Dana Williams
Very disappointed to see that pup cups are no longer offered under the new management.
Maria Rodriguez
Was upset that I had received something in the mail to get Rita rewards , only to have the girl tell me that they don't do that there. Guess I won't be going to that Rita's again.
Susan Palmer
The good news: great shop, great Italian ices and other frozen treats.The bad news: no prices posted despite significant increase. 3.25 for a kid-sized Italian ice. ?
Laurie Dyer
I go to get my first Rita’s of the season 2/28/23 and I get a sundae the girl who says she is manger makes my hot fudge with the fudge on top of my whip cream and then the sprinkles. I said ma’am you put the hot fudge on the ice cream and then the sprinkles then the whip cream. She say no this is how you make it so my whip cream is melted and gone. And she said they never do pup cups which I’ve gotten for yrs. So I can’t have a hot fudge sundae made right cause she refused to fix it and she refused the pup cups. Disappointing
Atmosphere: 4
Food: 2
Service: 3
tsundere
They forgot to turn off their open sign
Jdubs For life
The frozen custard has marshmallow filling in it... Not a fan
Purchaed Water ice and custard on 02/12/2024 and it was very good. However, staff was lacking. Employee was rushing us to make the order, then got it wrong. Overall, staff appeared very disorganized. Not a welcoming experience. Do not recommend.
Atmosphere: 1
Food: 4
Service: 1
Nice Clean Remodeled Store,Great Staff and Owner!
Excellent customer service, made the orders quick and had a very good attitude about a storm knocking the power out for about 30 seconds. Definitely 10/10
Very disappointed to see that pup cups are no longer offered under the new management.
Was upset that I had received something in the mail to get Rita rewards , only to have the girl tell me that they don't do that there. Guess I won't be going to that Rita's again.
The good news: great shop, great Italian ices and other frozen treats.The bad news: no prices posted despite significant increase. 3.25 for a kid-sized Italian ice. ?
I go to get my first Rita’s of the season 2/28/23 and I get a sundae the girl who says she is manger makes my hot fudge with the fudge on top of my whip cream and then the sprinkles. I said ma’am you put the hot fudge on the ice cream and then the sprinkles then the whip cream. She say no this is how you make it so my whip cream is melted and gone. And she said they never do pup cups which I’ve gotten for yrs. So I can’t have a hot fudge sundae made right cause she refused to fix it and she refused the pup cups. Disappointing
Atmosphere: 4
Food: 2
Service: 3
They forgot to turn off their open sign
The frozen custard has marshmallow filling in it... Not a fan
Who doesn't know Rita's?
Restaurantji Recommends
Quick and always delicious!
Great snack and they always have a "pup cup" for my dog! Blue Berry is so good.
Doordash pickup was waiting for me. Counter person knew what to do.
I love their Mango cheesecake Gelato
I love Rita's just not this location