Royal Prime Steakhouse

1131 N Dupont Hwy, Dover
(302) 857-2200

Recent Reviews

Chris Lewis

Took my wife for her birthday we both ordered surf n turf , was amazing! The lobster and strak were cooked to perfection . One of the best meals we have had in a long time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak & Lobster Tail Pairing

Joyce Hedrick

Place has gone down hill after Austin left. The two lady bartenders are so rude! Going to miss Kenny, and the other great staff, but two bad experiences is enough with how rude the ladies behind the bar are!

The food was excellent as was the service. We found the restaurant to be warm and friendly. Our server was knowledgeable about the menu and helped us make great choices. We will definitely eat there again.

WayneH

Our server never introduced herself. Someone came by once in her place and took food order. No one came by for a drink order. No bread or appetizer offered . Then a long wait for the order to arrive . We had to ask for drinks and bread then. Waitresses made an appearance as if she had been coming by frequently all along .she asked if we wanted any of theirs sauces for the steak I said yes and she never came back.. she must have forgotten that quickly...food was sub par for a prime steak house. steak was not prime in quality more like usda choice and lacked seasoning and flavor and slightly dry...Mac and cheese was good but everything else was blah.. my baked potato had small pieces of aluminum foil it I had to pick out! usually I don't complain but this was so bad along with the price for this low quality product it was really really poor. And to end it all when waitress appeared again she bought us the check from another table.. I'm glad I read the receipt and didn't pay for someone else's meal.. Also my wife's glasses were dirty and had stuff floating in the bottom.. that will be my first and last visit to this place!

The food and location were great, and we received excellent service from Kenny!! We were undecided on a few things and he provided great recommendations!! We will be back for sure!

PatriciaH

Noise level was horrible you couldn't even talk in there because it was so loud. We had an early reservation at 4:45 because it was a Saturday night and we wanted to get out of there before I got crowded. I had a bad experience with the food the last time so I decided to try it one more time and the food was not good. For a $67 steak to have a big handful of fat in it and it'd be so chewy you could barely eat it it's not my idea of fun. It was only two of us and the service was extremely slow. Won't be going back there I don't need to spend $225 for two people to eat dinner when I could have got the same meal with a better steak quality at Texas Roadhouse for $30

Iriz Colon-Ortiz

My husband and I went for Valentine’s Day and had an amazing evening. Our waiter KadonR and Alex the manager were wonderful and very experienced. I can’t wait to go back. The Ortiz’

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Royal House Salad, Steak, Family Mac and Cheese

Julie Northrup

Food was incredible salty and very disappointed that all the sides had to be added to the meal. Unhappy about having the bill double billed and told to wait a week to see if it dropped off and was replaced back in the account . All in all for a first time dinning experience with them, it was very disappointing.

Food: 1

Service: 2

bryant jones

I took my wife here for her birthday and we both loved it. The atmosphere was great, and the service was great. The steak was cooked to perfection. We will definitely be going back there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

JosephH

It was Valentines day 2024. I was expecting the restaurant to be a little out of control, but that was by no means the case. Service was impeccable. Our server was professional, friendly and just attentive enough to meet all our needs without overdoing it. The server's name is Elijah and my reservation was 8:30PM. Thank him again for me for a memorable expierence.

KristenB

We had the wedge salad and oysters for an appetizer. Both were delicious. For entrees we had the cowboy steak, and surf and turf. The lobster was AMAZING. Best lobster I've ever had. Our waitress was friendly and attentive. When I first booked, I thought we'd be eating downstairs (darker ambience, romantic), but the restaurant is actually upstairs and a lot more bright (less romantic). It was still nice but just be aware of that.

Gary D. Mabry, Jr.

I took my wife on a much-needed date night here with a recommendation from my sister. When we arrived, we pulled up to have our car valeted because the times were posted as 3pm-11pm from Friday-Sunday. We arrived at 6:25pm on Saturday. The person at the valet booth simply looked at me and my wife and said “self park.” That’s it. Nothing else. No explanation as to why services weren’t being provided and no real customer service. Simply, “self park.” Strike one. When we arrived at the restaurant, seating was pretty straight forward and pleasant. We were seated at a corner table. Our waiter was waiting on two larger parties and my heart immediately sank - our little party of two was going to suffer. It did. Another party of five came about 20 minutes after us and was seated next to us yet their waiter had their bread options and appetizers out before we even got bread. Strike two. I ordered a medium steak. When it arrived, it was close to well done. I cut into the steak as asked by the server and there was almost NO pink. He apologized and asked if I wanted to send it back, but the steak was still juicy and very flavorful. Plus I didn’t want to wait an additional 30-45 minutes to get my entree. Strike three. If you’re going to spend between $175-250 for a meal for two, there are certain things that I expect to be on point. This was an okay experience, but I’d rather go to Ruth’s Chris or Del Frisco’s for the overall experience to accompany the food. Or else, I should have simply gone to Texas Roadhouse and listened to “Yeehaws” and be surrounded by peanut dust. I love TRH steaks and I would have spent 1/4 of what I paid for this lack luster experience. I can say we went. And that’s just about it. I won’t be returning.

Atmosphere: 4

Food: 3

Service: 3

Carl Peters

Excellent meal and of course it's a little pricey but, it's an upscale place and it's not totally out of line. You get what you pay for and it was well worth it. I got a ribeye steak that's probably the best I've had in years. Everything was excellent...cocktails, appetizers, all top notch. Service was great as well, Elijah was our server. All to be expected from a top-notch place like this. We had a totally enjoyable experience!

KennyR

My wife took me dinner for my retirement. The service was outstanding, Kenny was our server and he was GREAT. The steak was under cooked and the server was right on top of the fix. I had Surf &Turf, my wife had Ribs. All turned out well. Thanks to the server for a outstanding JOB. Mr. Ridgeway

Karen Trimmer, Realtor

This was 2nd trip to DD in 2 weeks. First rest was Sugar Factory. In a word, awful service and food. Prime roasted chicken was half Cornish hen with a hot Chili pepper! Who eats a whole chili pepper. For what we paid, food was awful!!!! Why can’t these restaurants put more effort into their food? Do not recommend!!

Atmosphere: 3

Food: 1

Service: 4

Load More