This was the worst experience I have had with a Capriottis location. The salad I ordered vs what I received was a joke. Talk about false advertising! We ordered lunch for the office on 2/14, when it was delivered, we were missing a sandwich and the salad I mentioned above was just iceberg lettuce. We called and spoke to the asst manager Hector who said he would refund both items but he only refunded the missing sandwich. I called back the next day 2/15 and he assured me we would receive our additional refund. That has yet to happen. Needless to say, we won’t be ordering from the Capriottis in Union street ever again! Very disappointed as this use to be a go to spot and the quality and customer service has gone down hill.
Denice Powell
By far the worst chicken cheesesteak I have ever had in my life! It was my first and very last from here I will never get anything other than a turkey sub from here never ever again. Meat was tough and not chopped.I specifically asked for salt n pepper, fried onions, they must have skipped that part absolutely tasteless. I took one bite and spit it out I took a 2nd bite to be sure and yeah to the trash, I mean I didn’t think anyone could make a cheesesteak so terribly.I wish I had went with my first thought and just went to Olympics. I’m out of $10.50 and still hungry
Food: 1
Service: 1
Recommended dishes: Cheese Steak
Keisha Wiggins
They are an awesome professional, helpful, and inviting staff. Although, I was dashing. I used to patronize before I miraculously developed a gluten sensitivity. Blah Blah, lol. I am mad because I get a taste for a Capriottis Turkey the works. Do you guys offer sub bowls. That way, I'll buy my own bread and assemble the sub myself. Just can't beat natural ingredients. The smell of a good sub aroma in the air when you arrive. This location, I admire, so much. I will try and ask for a sub in bowl without the bread. But all the fixings. By chance, if you all consider gluten-free roll. UDIS gluten-free bread is the best. $2 to $3 extra I would pay because it is reasonable. Gluten-free is on the expensive side.
Atmosphere: 5
Food: 5
Service: 5
Linda S.
Very frustrated because the sandwiches are delicious. BUT. My friend and I both got random homemade turkey sandwiches and BOTH of us found cartilage and BONE in our turkey (see pic). The last time I chomped down on a bone I broke a molar which then was extracted and an implant placed - $5000 out of pocket expense. Please I'm begging you find a way to separate the meat more carefully.
Thomas Roberts
Great sandwiches! Love this place.
Atmosphere: 5
Food: 5
Service: 5
Mike Pierce
Great food great prices super nice
Atmosphere: 5
Food: 5
Service: 5
LaLa120
Sandwiches are always fresh and Soo good! Service is fairly quick, even on a busy day.Parking: Depending on the time of day...parking can be difficult.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Turkey
Dany Cart
I’m a regular customer and was very startled at the behavior being displayed. The short brown skinned manager (don’t know her name) was very impolite. I told her I was missing something on my pickup order and she was talking to me in the most disrespectful way. If you don’t like your job just quit!! Though you guys food is amazing, im not even sure if I want to come back in there now.
Atmosphere: 1
Service: 1
Recommended dishes: Cheese Steak
Brandon Matucek
Wanted to close early and not give my order even though ordered a hour before
Worst Tuna sandwich ever ? on regular white hard bread I give it minus 3?
Atmosphere: 2
Food: 1
Service: 1
Amanda S.
Fanatically delicious is absolutely on point. Whilst in Delaware, I made a mission to try what I heard several times was the "Greatest Sandwich in America." Even though it was 20 minutes from my stay, I'm so glad I made the trek to Capricotti's because this sandwich SLAPS. The Bobbie is a Thanksgiving sandwich. I found the cranberry sauce to be significantly less sweet compared to other similar creations. This was perfect as it didn't overtake the other flavors. The turkey was delicious. It didn't have that weird, off taste that deli turkey sometimes has (IYKYK). The stuffing was wonderfully seasoned and delivered so much flavor. All these wonderful components combined deliver what I only can describe as heaven to my tastebuds. I ordered a medium (10 inches) and ate the entire thing in one sitting. The only thing that saddens me is I live 3000 miles away, so the likelihood of me experiencing this again is slim. I also hope I have the opportunity to try their other sandwiches because if this one was so amazing, I bet the others are equally as great. If you're a tourist, I cannot stress this enough: GO HERE. And get this sandwich. And others while you're at it.
Nadine Bonilla
Ordered lunch thru Doordash, food is way too expensive to not have the soup you advertised at the start of the lunch hour. And received my half salad (no soup) that had maybe 3 pieces of small chunks of chicken. Overall sad lunch, $11 for just a less than half salad.
Food: 1
John Sullivan
Great hoagies and hot sandwiches. Gotta try the Bobbie or
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Capastrami, The Bobbie
Chip
Place is atrocious, using bad language in front of customer I'll never be back .
Great place for food!
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience I have had with a Capriottis location. The salad I ordered vs what I received was a joke. Talk about false advertising! We ordered lunch for the office on 2/14, when it was delivered, we were missing a sandwich and the salad I mentioned above was just iceberg lettuce. We called and spoke to the asst manager Hector who said he would refund both items but he only refunded the missing sandwich. I called back the next day 2/15 and he assured me we would receive our additional refund. That has yet to happen. Needless to say, we won’t be ordering from the Capriottis in Union street ever again! Very disappointed as this use to be a go to spot and the quality and customer service has gone down hill.
By far the worst chicken cheesesteak I have ever had in my life! It was my first and very last from here I will never get anything other than a turkey sub from here never ever again. Meat was tough and not chopped.I specifically asked for salt n pepper, fried onions, they must have skipped that part absolutely tasteless. I took one bite and spit it out I took a 2nd bite to be sure and yeah to the trash, I mean I didn’t think anyone could make a cheesesteak so terribly.I wish I had went with my first thought and just went to Olympics. I’m out of $10.50 and still hungry
Food: 1
Service: 1
Recommended dishes: Cheese Steak
They are an awesome professional, helpful, and inviting staff. Although, I was dashing. I used to patronize before I miraculously developed a gluten sensitivity. Blah Blah, lol. I am mad because I get a taste for a Capriottis Turkey the works. Do you guys offer sub bowls. That way, I'll buy my own bread and assemble the sub myself. Just can't beat natural ingredients. The smell of a good sub aroma in the air when you arrive. This location, I admire, so much. I will try and ask for a sub in bowl without the bread. But all the fixings. By chance, if you all consider gluten-free roll. UDIS gluten-free bread is the best. $2 to $3 extra I would pay because it is reasonable. Gluten-free is on the expensive side.
Atmosphere: 5
Food: 5
Service: 5
Very frustrated because the sandwiches are delicious. BUT. My friend and I both got random homemade turkey sandwiches and BOTH of us found cartilage and BONE in our turkey (see pic). The last time I chomped down on a bone I broke a molar which then was extracted and an implant placed - $5000 out of pocket expense. Please I'm begging you find a way to separate the meat more carefully.
Great sandwiches! Love this place.
Atmosphere: 5
Food: 5
Service: 5
Great food great prices super nice
Atmosphere: 5
Food: 5
Service: 5
Sandwiches are always fresh and Soo good! Service is fairly quick, even on a busy day.Parking: Depending on the time of day...parking can be difficult.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Turkey
I’m a regular customer and was very startled at the behavior being displayed. The short brown skinned manager (don’t know her name) was very impolite. I told her I was missing something on my pickup order and she was talking to me in the most disrespectful way. If you don’t like your job just quit!! Though you guys food is amazing, im not even sure if I want to come back in there now.
Atmosphere: 1
Service: 1
Recommended dishes: Cheese Steak
Wanted to close early and not give my order even though ordered a hour before
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Worst Tuna sandwich ever ? on regular white hard bread I give it minus 3?
Atmosphere: 2
Food: 1
Service: 1
Fanatically delicious is absolutely on point. Whilst in Delaware, I made a mission to try what I heard several times was the "Greatest Sandwich in America." Even though it was 20 minutes from my stay, I'm so glad I made the trek to Capricotti's because this sandwich SLAPS. The Bobbie is a Thanksgiving sandwich. I found the cranberry sauce to be significantly less sweet compared to other similar creations. This was perfect as it didn't overtake the other flavors. The turkey was delicious. It didn't have that weird, off taste that deli turkey sometimes has (IYKYK). The stuffing was wonderfully seasoned and delivered so much flavor. All these wonderful components combined deliver what I only can describe as heaven to my tastebuds. I ordered a medium (10 inches) and ate the entire thing in one sitting. The only thing that saddens me is I live 3000 miles away, so the likelihood of me experiencing this again is slim. I also hope I have the opportunity to try their other sandwiches because if this one was so amazing, I bet the others are equally as great. If you're a tourist, I cannot stress this enough: GO HERE. And get this sandwich. And others while you're at it.
Ordered lunch thru Doordash, food is way too expensive to not have the soup you advertised at the start of the lunch hour. And received my half salad (no soup) that had maybe 3 pieces of small chunks of chicken. Overall sad lunch, $11 for just a less than half salad.
Food: 1
Great hoagies and hot sandwiches. Gotta try the Bobbie or
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Capastrami, The Bobbie
Place is atrocious, using bad language in front of customer I'll never be back .
Atmosphere: 1
Food: 1
Service: 1