Dunkin'

3446 Naamans Rd, Wilmington
(302) 513-9505

Recent Reviews

shirisha katla

Worst hot chocolate that i ever had in united states.They added water instead of milk and no hot chocolate powder is added in the drink.I hope they learn to make it in a better way

Food: 1

Jaimee Alvarez

I went to this place twice thinking that the second time was going to be different from the first, i was clearly wrong. on both occasions the cashiers were rude, one of them just threw my food in the dunking bag with no wrapping. I am never returning here.

Nathan Kim

Go to another Dunkin. They made us wait extra 15 minutes for a mobile order. They said they can’t find our order and didn’t believe me. I showed them my mobile order and they wouldn’t give me my order. I didn’t leave since they were not going to give me my already paid order. After 15 minutes, they found my order and gave it to me. No apologies or anything.

Atmosphere: 1

Food: 3

Service: 1

Nick D

I went in here for the first time and the manager or owner (not sure) which was a woman was standing and giving orders to the workers. She had them filling up the cups all the way to the top with ice. The cups have lines where you fill the the ice but she was making them fill it up more. I asked for less ice on mine and she had them fill it to the top. After they made my drink I said, “No I asked for less ice”! The manager told the woman, don’t remake it. Just dump the ice out. She was like a drill sergeant standing there giving orders. I wouldn’t give these people any business. Trying to steal from customers and treating their employees terribly.

Atmosphere: 1

Food: 1

Service: 1

Yea I have one Yes

I had ordered 2 doughnuts and I paid for them along with 2 drinks of course I got the drinks but I had to remind the people of my 2 doughnuts.This’s not the first time this has happened at this DD.

Atmosphere: 3

Food: 5

Service: 3

M

They barely speak English (which is usually fine), always mess up my order only 2 guys there know how to make the drink I always

Atmosphere: 1

Food: 1

Service: 1

Sharon Jermany

Very clean store. Staff listened to Dietary restrictions and immediately Proposed an item that would work well for Us. It was delicious and is now Our new favorite! Definitely worth the walk inside for the Great customer service. Kudos!Dietary restrictions: Ask- they are very accommodating!

Atmosphere: 5

Food: 5

Service: 5

Kate Brown

This is my go-to Dunkin. Staff is always nice and they make my coffee just right!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Paul Pinson

Seems new, staff needs experience, but the coffee was

Atmosphere: 3

Service: 3

Alexander Heck

I'm not coming back here anymore. I was here the other day ordering the same thing I get EVERYDAY, medium coffee, shot of blueberry. They acted like they didn't know what I was talking about !?!?! Then lied,and said they don't sell it anymore. I'll be going to the Marsh rd store from now on.

Service: 1

kiera robertson

Always a pleasure!

Atmosphere: 5

Food: 5

Service: 5

Susie C

What a nasty place! Make fun of other’s accent in front of the customers. It’s ridiculous unacceptable and unprofessional.Please learn how to respect others before running the business! Shame on you!?????

shan Cchen

This place is horrible.The employees don’t know there manners.They we’re laughing at my grandpa for not knowing how to say “vanilla “ How rude!

John Zimmerman

By far the worst experience at any Duncan donuts ever . Not only are they incompetent they will not add what you want in your coffee, I mean Evan sugar they should be run out of business. They treat you poor and there service is even worse

Dawn Brown

Coffee was fresh and prepared well and donuts delicious!!!

Atmosphere: 4

Service: 4

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