5525 Concord Pike, Wilmington
Ambiance great, food delicious, and drinks tasty!!
An excellent elevated dining experience. Wait staff was remarkable, well mannered and accurate. Timely service, quality of food was Superior and atmosphere was very warm. Very special thank you to Brice for extending a white glove approach to outstanding service and a professional rapport.
We come here often so we were especially disappointed. Our waiter rarely visited our table so we never were able to order another cocktail or coffee at the end. Our filets were insultingly small … we order them every time so we know what to expect, but our waiter wouldn’t know since he never came to check. I asked for spinach which never came. We were in need of a nice night out but Sullivan’s didn’t deliver.
The main courses were excellent. Let me start there. The salad was fresh and crisp, we also liked the spicy kalamari. The french onion soup was charred black at the sides. My beef is with the value and the service. At fine dining prices, the service people should be trained in fine dining. They were not. Beginning with pouring water into wine glasses. Then pouring red wine into white wine glasses. Then bringing butter and leaving us with no butter knives (and no other knives) at the table, until requested. There was no change of silverware between courses. And I could go on. When entrees are priced between $30 and $50, fine dining service is expected. The sad part is that the server was actually training another server in all of the above. However, they were very polite, kind, friendly, eager to please, and brought additional bread when they saw we enjoyed it. Bread was very good. The fault is with the management (who probably also need to be trained at fine dining). I hope this review is helpful.
Menu was different then the last time due to the cost of seafood per the waitress. I was looking forward to crab cakes but they did not have crab or lobster on the menu. My husband had the cowboy steak and a side of garlic shrimp. They forgot the shrimp and it took about 10-15 minutes to get them after we already had our food. The steaks had really bad charred taste on the outside, which was a first, we never had that on our steaks here before. I had the banana foster bread pudding and I got a corner piece and it was mostly hard. The best was the warm bread, and broccoli tonight.
A very delightful dinner! Dinner was prepared perfectly and served the same. Our staff was amazing from the hostess to the bar staff!!
Birthday….Angelica the hostess was charming and our waiter I believe his name is Joseph was very nice accommodating.
Our waitress was extremely efficient and timed all our food delivery perfectly. Food & drinks were superb. One minor critique - would have preferred the potatoes au gratin to be thin sliced as opposed to "chunky" - personal preference only!
Very good steak and sides, service was good.
Server was very nice, but she forgot to bring bread/rolls, refill water glasses. I had to ask for a second drink. My lamb chops were good, but receivedthree tiny chops. For the price, you would expect larger chops or at least four chops. It was our 25th wedding anniversary dinner. We mentioned this to our server, in addition to telling open table. A complimentary dessert , for example, would have been appreciated. For a bill of $150.00, we expected more. Have been to this Sullivans many times; this is the first we were disappointed.
Way too expensive for the poor experience we received. Went to celebrate my best friend's birthday and we made a reservation; only to have to wait 45 min for our table. They ran out of Moscato, crab meat, and shrimp before we even had the opportunity to order. It was a Friday night and they were not properly stocked. There was 6 of us and service took forever. Our waitress was not attentive at all. I ordered a steak and was the 1st person to get served...yet they did not provide me with a steak knife and the sides I ordered. I had to wait another 5 minutes just for the server to come back to our table to ask for the missing items. For the amount of money spent, we deserved better customer service. I do not intend on visiting any time soon, nor giving any more money to this establishment.
Omg, where do i start? Im actual mad at this place for making me crave going back so much. Having me dreaming about that juicy cowboy steak and finishing up with the best darn banana foster Ive ever had in my life. I had the best time at Sullivan’s. We Ordered sea bass and steaks and everything was mouth watering delicious. Our waiter Matthew was so wonderful and contributed to our 5 star experience tremendously. Very polite, attentive, made suggestions of which we took and he was right on the money. We all loved him and when we come back, he”s our guy! Giving this restaurant a 5 star just doesn’t seem enough considering The level of service and the quality of the food we had. It was awesome to see such great team work. The Managers were attentive and seem to really have the customer service idea mastered. I cannot forget to mention the cooks. I thought that everything was so impeccable due to the restaurant just having a good day that day, but boy was i so wrong. Everything was perfectly cooked and the quality was still intact, although i didn’t have the experience of the 5 star waiter, the taste and quality of the food was still there. I love their take out set up I must add, everything was so nicely packed. I just can’t stop bragging about this place. I ordered take out twice since my last visit, ( don’t judge me, I’mHooked) and i must say, it was amazing both times. There was another waiter there name Brian who also went over and for us although he was not our waiter. His hospitality and kindness really warmed our hearts. This is my go to steak house from now on! Thank you Sullivan’s. I can’t see u again Soon Enough.
It was a very poor experience. The food was not hot, the portion were very small, the quality of the food was very poor. We eat out all of the time and Sullivan’s will be completely removed from our list.
Great place. Nice decor, scrumptious food, and attentive wait staff. My first time there, hoping to go back soon.
Birthday for my wife, we have been celebrating Special Occasions for years at Sullivan’s and this was our first So So experience. Some of the things I can except because of Covid like no lobster and crab for which we went for. But service was slow, my strip steak was not up to their standards that I have had. Had a chip on the lip of my drink glass, the wrong potato came out. Not a good night for my wife and I and Sullivan’s Thank you John Hahn
5525 Concord Pike, Wilmington, DE 19803