Hit and miss on the foodThe fine dinning experience the want should be replaced with a passion for fresh seafood, cooked just right with an old fish house appeal! This would transform the
Atmosphere: 4
Food: 3
Service: 4
Thomas Frisch
always a good choice - especially bang bang shrimps!
Atmosphere: 4
Food: 4
Service: 4
Karen Jones
Since I don't eat fish or seafood, had Caesar Salad that was delicious, portion a little small for a main dish salad. Will
Atmosphere: 4
Food: 4
Service: 5
Tammy Robinson
Great pineapple or pomegranate martinis!
Atmosphere: 4
Service: 5
Recommended dishes: Brussels Sprouts, Bang Bang Shrimp
Sherry S.
Love it! Always good service and best food!! Love the bang bang shrimp and the martinis ! Outdoor seating is very nice too on a hotNite!
Marcelo Albuquerque
We've never had bad food or bad service here but it can be a little loud sometimes.The freshly baked bread is the best and the Calamari is nice & crispy!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad, Bang Bang Shrimp
Silvi Faust
Well the food is excellent. Servers did okay. Place is loud. Customer service could be better.
Atmosphere: 5
Food: 5
Service: 2
Tammy Twohig
Booked reservations for a party of ten for my son's birthday on a Saturday night for 6:30 pm . Atmosphere was great but trying to get out of your seat was not fun. Tables are so close you feel trapped . Ordered mahi and it was over cooked broccoli was not cooked at all my mule drink was like someone poored only ginger beer in it and I have had them in the past completly different this time. The kids chicken tenders were burnt badly . So many things went wrong that should of never happened for the price of the mealsI think if a emergency happened it would of been terrible getting out of that place.if a restaurant thinks it's okay to be so packed u can't walk or get out of your seat at your table it's not okay . Every single table had same issue .Parking: Took 30 mins to find a spot
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Salad
Cassie's Corner
Very disappointed with our last visit…My husband and I went out for a date night and decided upon Bonefish Grill. Upon entering, we approached the host stand where we witnessed a couple hostesses talking poorly about another guest and rolling their eyes and mimicking/mocking the guests ahead of us in line. Very poor service from those young women. We were told the wait would be 30 minutes so we put our name on the list and waited outside. 50 minutes passed and we still hadn’t gotten notification of a table, so my husband went in to check- the same table that had been open for the entire 50 mins during our wait was still sitting open and available. My husband explained that we had already been waiting 20 mins past our quoted time and asked if we could have that open table that had been open since we arrived. The hostess agreed and brought us to the table.Our server was kind and very pleasant- however since it was a busy evening, and he was always tied up at another table- so a food runner brought us out our appetizers. We kindly asked the food runner for refills on our beverages since we had been waiting a long time with no refill, for which we were told “you’ll have to let your server know. I am too busy right now” - obviously our server was nowhere to be found and was too busy also, so we sat without drinks for another 15 minutes before finally being checked on. Unacceptable- she could have handled that so much better and let another staff member know we needed the help, but she simply didn’t care. Much like the hostesses poor attitudes.Management was nowhere in sight the entire time either. No visit to the table or making themselves visible whatsoever. No staff member ever cleared our dirty appetizer, salad and bread plates, we were staring at a full table of empty plates and empty beverage glasses all evening and couldn’t even get drinks. Unacceptable for the reputation Bonefish tries to uphold of being an upscale, fine seafood chain.Then, the entrees arrived. My husband ordered his steak medium well- it came out medium rare and still red and bloody. My fish special (black cod) was actually cold upon arrival to the table. Disappointing. The table next to us had a steak that was also cooked wrong and we noticed they were complaining to the server- so he was too preoccupied with them to care much about our dinner. We ate the food, although we were less than impressed. My husband’s entree alone was $50 and mine was $35 and neither of us enjoyed it as we had hoped. Although the Brussels sprouts and salads were great. Overall, after a $150 dinner + tip, we left very disappointed, underwhelmed and not eager to return. This place seems to have really went downhill from the rude, incompetent hostesses, to the lack of service and attentiveness to our needs, to the kitchen totally messing up the food orders- I don’t think we will be back anytime soon. We could have chosen anywhere in the county for our date night but we chose this place and were left feeling much regret that we did. Spend your money elsewhere that actually cares about customer service and quality.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Bang Bang Shrimp
Cassandra J.
Very disappointed with our last visit... My husband and I went out for a date night and decided upon Bonefish Grill. Upon entering, we approached the host stand where we witnessed a couple hostesses talking poorly about another guest and rolling their eyes and mimicking/mocking the guests ahead of us in line. Very poor service from those young women. We were told the wait would be 30 minutes so we put our name on the list and waited outside. 50 minutes passed and we still hadn't gotten notification of a table, so my husband went in to check- the same table that had been open for the entire 50 mins during our wait was still sitting open and available. My husband explained that we had already been waiting 20 mins past our quoted time and asked if we could have that open table that had been open since we arrived. The hostess agreed and brought us to the table. Our server was kind and very pleasant- however since it was a busy evening, and he was always tied up at another table- so a food runner brought us out our appetizers. We kindly asked the food runner for refills on our beverages since we had been waiting a long time with no refill, for which we were told "you'll have to let your server know. I am too busy right now" - obviously our server was nowhere to be found and was too busy also, so we sat without drinks for another 15 minutes before finally being checked on. Unacceptable- she could have handled that so much better and let another staff member know we needed the help, but she simply didn't care. Much like the hostesses poor attitudes. Management was nowhere in sight the entire time either. No visit to the table or making themselves visible whatsoever. No staff member ever cleared our dirty appetizer, salad and bread plates, we were staring at a full table of empty plates and empty beverage glasses all evening and couldn't even get drinks. Unacceptable for the reputation Bonefish tries to uphold of being an upscale, fine seafood chain.Then, the entrees arrived. My husband ordered his steak medium well- it came out medium rare and still red and bloody. My fish special (black cod) was actually cold upon arrival to the table. Disappointing. The table next to us had a steak that was also cooked wrong and we noticed they were complaining to the server- so he was too preoccupied with them to care much about our dinner. We ate the food, although we were less than impressed. My husband's entree alone was $50 and mine was $35 and neither of us enjoyed it as we had hoped. Although the Brussels sprouts and salads were great. Overall, after a $150 dinner + tip, we left very disappointed, underwhelmed and not eager to return. This place seems to have really went downhill from the rude, incompetent hostesses, to the lack of service and attentiveness to our needs, to the kitchen totally messing up the food orders- I don't think we will be back anytime soon. We could have chosen anywhere in the county for our date night but we chose this place and were left feeling much regret that we did. Spend your money elsewhere that actually cares about customer service and quality.
Adam was incredible! He was able to recite all of the ingredients in your pesto! He made us feel right at home and answered all of our questions. 5 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Absolutely Great, Bang Bang Shrimp
Andonis R
Very nice place! Food was great on both occasions!Service equally nice! Will come again!
Atmosphere: 5
Food: 5
Service: 5
Angela Martin
We don't eat at Bonefish a lot because it's aways from the house. My husband and I both ordered the mahi with a special sauce they had for that day. I had the new brussel spout side which was very good. Our mahi was very dry and over done along with the little bits of crab that on my husband's plate. I really liked the signature cocktail, white cosmo. Our server was nice and attentive but never asked us how our meal was.
Atmosphere: 5
Food: 3
Service: 4
June Mallilo
It was my 1st time there. Had the best experience ever. Our waiter Lee was the best ever. Made suggestions that was off the hook. I was totally satisfied with everything. Definitely will go again.
Atmosphere: 5
Food: 5
Service: 5
Anna Brown
A bit pricey but never disappointed. Everything is delicious & fresh & made to order. I have a soy & dairy allergy which makes it near impossible to eat out anywhere, yet they will cook it to assure your needs are met. I get the Chilean Bass, my husband & I tried the Filet Magnon & they are both melt in your mouth! It's our once a year go to.Vegetarian options: Cater to your needs with lots of options.Dietary restrictions: They can make your meal Soy-Free, Dairy-Free, Gluten-Free, or whatever your allergy is. Cooked & made to oder.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Absolutely Great, Fish & Chips, Chocolate Lava Cake
Hit and miss on the foodThe fine dinning experience the want should be replaced with a passion for fresh seafood, cooked just right with an old fish house appeal! This would transform the
Atmosphere: 4
Food: 3
Service: 4
always a good choice - especially bang bang shrimps!
Atmosphere: 4
Food: 4
Service: 4
Since I don't eat fish or seafood, had Caesar Salad that was delicious, portion a little small for a main dish salad. Will
Atmosphere: 4
Food: 4
Service: 5
Great pineapple or pomegranate martinis!
Atmosphere: 4
Service: 5
Recommended dishes: Brussels Sprouts, Bang Bang Shrimp
Love it! Always good service and best food!! Love the bang bang shrimp and the martinis ! Outdoor seating is very nice too on a hotNite!
We've never had bad food or bad service here but it can be a little loud sometimes.The freshly baked bread is the best and the Calamari is nice & crispy!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad, Bang Bang Shrimp
Well the food is excellent. Servers did okay. Place is loud. Customer service could be better.
Atmosphere: 5
Food: 5
Service: 2
Booked reservations for a party of ten for my son's birthday on a Saturday night for 6:30 pm . Atmosphere was great but trying to get out of your seat was not fun. Tables are so close you feel trapped . Ordered mahi and it was over cooked broccoli was not cooked at all my mule drink was like someone poored only ginger beer in it and I have had them in the past completly different this time. The kids chicken tenders were burnt badly . So many things went wrong that should of never happened for the price of the mealsI think if a emergency happened it would of been terrible getting out of that place.if a restaurant thinks it's okay to be so packed u can't walk or get out of your seat at your table it's not okay . Every single table had same issue .Parking: Took 30 mins to find a spot
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Salad
Very disappointed with our last visit…My husband and I went out for a date night and decided upon Bonefish Grill. Upon entering, we approached the host stand where we witnessed a couple hostesses talking poorly about another guest and rolling their eyes and mimicking/mocking the guests ahead of us in line. Very poor service from those young women. We were told the wait would be 30 minutes so we put our name on the list and waited outside. 50 minutes passed and we still hadn’t gotten notification of a table, so my husband went in to check- the same table that had been open for the entire 50 mins during our wait was still sitting open and available. My husband explained that we had already been waiting 20 mins past our quoted time and asked if we could have that open table that had been open since we arrived. The hostess agreed and brought us to the table.Our server was kind and very pleasant- however since it was a busy evening, and he was always tied up at another table- so a food runner brought us out our appetizers. We kindly asked the food runner for refills on our beverages since we had been waiting a long time with no refill, for which we were told “you’ll have to let your server know. I am too busy right now” - obviously our server was nowhere to be found and was too busy also, so we sat without drinks for another 15 minutes before finally being checked on. Unacceptable- she could have handled that so much better and let another staff member know we needed the help, but she simply didn’t care. Much like the hostesses poor attitudes.Management was nowhere in sight the entire time either. No visit to the table or making themselves visible whatsoever. No staff member ever cleared our dirty appetizer, salad and bread plates, we were staring at a full table of empty plates and empty beverage glasses all evening and couldn’t even get drinks. Unacceptable for the reputation Bonefish tries to uphold of being an upscale, fine seafood chain.Then, the entrees arrived. My husband ordered his steak medium well- it came out medium rare and still red and bloody. My fish special (black cod) was actually cold upon arrival to the table. Disappointing. The table next to us had a steak that was also cooked wrong and we noticed they were complaining to the server- so he was too preoccupied with them to care much about our dinner. We ate the food, although we were less than impressed. My husband’s entree alone was $50 and mine was $35 and neither of us enjoyed it as we had hoped. Although the Brussels sprouts and salads were great. Overall, after a $150 dinner + tip, we left very disappointed, underwhelmed and not eager to return. This place seems to have really went downhill from the rude, incompetent hostesses, to the lack of service and attentiveness to our needs, to the kitchen totally messing up the food orders- I don’t think we will be back anytime soon. We could have chosen anywhere in the county for our date night but we chose this place and were left feeling much regret that we did. Spend your money elsewhere that actually cares about customer service and quality.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Bang Bang Shrimp
Very disappointed with our last visit... My husband and I went out for a date night and decided upon Bonefish Grill. Upon entering, we approached the host stand where we witnessed a couple hostesses talking poorly about another guest and rolling their eyes and mimicking/mocking the guests ahead of us in line. Very poor service from those young women. We were told the wait would be 30 minutes so we put our name on the list and waited outside. 50 minutes passed and we still hadn't gotten notification of a table, so my husband went in to check- the same table that had been open for the entire 50 mins during our wait was still sitting open and available. My husband explained that we had already been waiting 20 mins past our quoted time and asked if we could have that open table that had been open since we arrived. The hostess agreed and brought us to the table. Our server was kind and very pleasant- however since it was a busy evening, and he was always tied up at another table- so a food runner brought us out our appetizers. We kindly asked the food runner for refills on our beverages since we had been waiting a long time with no refill, for which we were told "you'll have to let your server know. I am too busy right now" - obviously our server was nowhere to be found and was too busy also, so we sat without drinks for another 15 minutes before finally being checked on. Unacceptable- she could have handled that so much better and let another staff member know we needed the help, but she simply didn't care. Much like the hostesses poor attitudes. Management was nowhere in sight the entire time either. No visit to the table or making themselves visible whatsoever. No staff member ever cleared our dirty appetizer, salad and bread plates, we were staring at a full table of empty plates and empty beverage glasses all evening and couldn't even get drinks. Unacceptable for the reputation Bonefish tries to uphold of being an upscale, fine seafood chain.Then, the entrees arrived. My husband ordered his steak medium well- it came out medium rare and still red and bloody. My fish special (black cod) was actually cold upon arrival to the table. Disappointing. The table next to us had a steak that was also cooked wrong and we noticed they were complaining to the server- so he was too preoccupied with them to care much about our dinner. We ate the food, although we were less than impressed. My husband's entree alone was $50 and mine was $35 and neither of us enjoyed it as we had hoped. Although the Brussels sprouts and salads were great. Overall, after a $150 dinner + tip, we left very disappointed, underwhelmed and not eager to return. This place seems to have really went downhill from the rude, incompetent hostesses, to the lack of service and attentiveness to our needs, to the kitchen totally messing up the food orders- I don't think we will be back anytime soon. We could have chosen anywhere in the county for our date night but we chose this place and were left feeling much regret that we did. Spend your money elsewhere that actually cares about customer service and quality.
Restaurantji Recommends
Adam was incredible! He was able to recite all of the ingredients in your pesto! He made us feel right at home and answered all of our questions. 5 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Absolutely Great, Bang Bang Shrimp
Very nice place! Food was great on both occasions!Service equally nice! Will come again!
Atmosphere: 5
Food: 5
Service: 5
We don't eat at Bonefish a lot because it's aways from the house. My husband and I both ordered the mahi with a special sauce they had for that day. I had the new brussel spout side which was very good. Our mahi was very dry and over done along with the little bits of crab that on my husband's plate. I really liked the signature cocktail, white cosmo. Our server was nice and attentive but never asked us how our meal was.
Atmosphere: 5
Food: 3
Service: 4
It was my 1st time there. Had the best experience ever. Our waiter Lee was the best ever. Made suggestions that was off the hook. I was totally satisfied with everything. Definitely will go again.
Atmosphere: 5
Food: 5
Service: 5
A bit pricey but never disappointed. Everything is delicious & fresh & made to order. I have a soy & dairy allergy which makes it near impossible to eat out anywhere, yet they will cook it to assure your needs are met. I get the Chilean Bass, my husband & I tried the Filet Magnon & they are both melt in your mouth! It's our once a year go to.Vegetarian options: Cater to your needs with lots of options.Dietary restrictions: They can make your meal Soy-Free, Dairy-Free, Gluten-Free, or whatever your allergy is. Cooked & made to oder.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Absolutely Great, Fish & Chips, Chocolate Lava Cake