Dunkin'

6919 SW 18th St, Boca Raton
(561) 826-8059

Recent Reviews

Steve Adams

Not quite sure what any of the negative comments are about at this location. I come from NYC and I am used to quick , efficient and friendly service with a smile. The times that I have come to this location I have experienced this as well as wonderful weather. The location is also nice to sit inside or out as well as a drive-thru. Plenty of parking!Today I had the pleasure of being helped by Tanvir, Mia, Gina, Chenica and the manager Gina . I ordered my coffee and they offered me if I was interested in any donuts or sandwiches without being condescending or rude. What a wonderful team! Integrity that called for a tip due to them and their training. This is a team that the owner should hold onto and admire. Steve from NYC

Atmosphere: 5

Food: 5

Service: 5

FL Guitarist

Bad attitudes, and careless mistakes. I get irritated because I worked at a Dunkin for 2 years and know how easy the job is. Replace the staff with people that don't suck and pay them better.

Atmosphere: 1

Food: 3

Service: 1

Chandrashekhar

Worst customer service, They don’t know the menu even properly.

Service: 1

Francisco Cuebas

They took forever to take the

Atmosphere: 1

Food: 4

Service: 1

Felipe Perlaza

I have never went to a Dunkin and had so many bad experiences, onetime sure i will let it go but i go there 4 times a week before work. they still managed to have bad Attitudes make mistakes on your orders all the time. The drive thru is always super long lines the wait is about 20mins long for a coffee and sandwich. This place needs to get some serious management over looked.

Atmosphere: 1

Food: 1

Service: 1

Mauricio Escobar

I love Dunkin’ and all that they offer. But the drive thru at this location is terrible. Line always long, they make you wait to order and when you go to pay, you don’t get a receipt nor do they give you napkins when you get your food. Might be the last time I go

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Sausage Egg and Cheese, Donuts

Charlotte Nicholas

Miserable people don’t get orders right don’t fix food right and they give an additude when asking for what I ordered instead of whatever garbage they

Atmosphere: 1

Food: 1

Service: 1

Ellies Krafty Creations

? when I went in. The kids working saw me. They were standing not that far and I had to ring a bell ? that they have there.On top of that, I went 2 days in a roll to get donuts ? and they didn't have.

Atmosphere: 2

Service: 1

A.L. Harris

This is a nice Dunkin. It has a drive-thru. Lines are long in the morning but it moves. I walked over here today and had the new Iced white Hazelnut Bark Coffee. It was a bit sweet but good. Easy ordering at the kiosk. Service here is friendly and the inside was clean. Tables are available inside and outside.

Atmosphere: 4

Food: 4

Service: 4

Pete Cazas

Great place to catch great coffee and wonderful breakfast delights. Manager Darcy and her crew are the best. They always take care of the 9 of us.They are definitely all hands on deck. This Dunkin in Margate on Sample Rd is a great stop for the whole family.Kid-friendliness: Witnessed whole families hang out at this Dunkin. People are like family to Ms. Darcy and her staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Croissant, Iced Latte, Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Donuts, Egg and Cheese, Munchkins Donut Hole Treats, Wake-Up Wrap - Sweet Black Pepper Bacon, Bagels

Alexis Braunstein

This dunkin location is great! The managers are great, service is great, employees are great and this dunkin is very clean! Always take care of their customers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Croissant, Iced Latte, Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Coolatta, Wake-Up Wrap - Egg and Cheese, Hazelnut Iced Coffee, Donuts, Donut with Sprinkles, Egg and Cheese, Munchkins Donut Hole Treats, Hash Browns, Bagels

Mikal Freeman

Took forever food was cold never going back trash!!?️

Food: 1

Service: 1

Emily Lawless

This Dunkin Donuts has become my go-to spot for a coffee date, work spot, or grab&go.The team is welcoming and location is always clean. I know when I visit I will have a good experience.Justine always makes my day so special too! She put a smile on my face when I saw she personalized my donut box. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Michelle DeNicola

I don't know what's happened to this location in the last few weeks to a month... but its a disaster. I don't see the manager that was always there so I assume new management and employees? It's soooo slow now. I always do order ahead walk in and just for a simple small iced coffee all the time and it's like a 20 min wait...last few times I walked out cause I had to go to work and couldnt wait. I'm not going there anymore. Clearly understaffed always lines of people now waiting.

Atmosphere: 2

Food: 2

Service: 1

Gman R.

Why in the hell did I just get a call from here and I live on the west coast?

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