Staff is horrible and treat customers like their junk will never return thete.
Atmosphere: 1
Food: 3
Service: 1
P Munk
WORST SERVICE EVER!Go somewhere else. The cashier, who's name on the receipt says "Marie", but she says her name is "Stephanie" is the worst possible person ever to work in a customer facing position. She's busy playing on her phone while trying to take your order. Doesn't greet you, say thank you, or provide any courteous response whatsoever.I'm not sure she's aware that there's a thing called a smile.If you decide to go to this location, look at all of the reviews besides this one. They are all the same.AVOID THIS LOCATION!
Food: 4
Service: 1
Andrew Acosta
Doughnuts are not always
Atmosphere: 4
Food: 3
Service: 4
Richard Nicolo
Just really bad... Don't bother coming here and just keep
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Mike Wexler
Wow the worst service ever. Walked in completely ignored no one in there but me. Never said hello or how can I help you. Just grunted at me. I placed my order she said the price. Took the money and threw the change at me. Really rude service for no reason.
Atmosphere: 1
Food: 1
Service: 1
Sigal Rubin
Steph is terrible. The customer service at this store is negligible. I asked for 4 simple drinks, she made 3 (all wrong), and when I mentioned it, she rolled her eyes and went on to the next customer and told me to get back in line. I ended up leaving with someone’s order. So awful. They need to hire all new people or shut this one down. Just terrible.
Eldar Cohen
Management can not allow one person to run the entire store on their own. Orders take too long and then items are missing. The owner and manager of this store should be ashamed to allow this place to be run this way. I used to come here for over 6 years. The worker is rude and acts like she’s doing me a favor by working there. It shouldn’t take 30-40 minutes to get my food only to be missing things. Then she’s rude when I come back to ask for my missing items. This store has become a joke, dunkin corporate should shut them down.
Roy Cubero
Only one employee and a big line . I left.
Atmosphere: 1
Food: 1
Service: 1
A 3
Why some Dunkin locations provide such poor service is beyond me. Hire more people. Why understaff and stress out 2 people in rush hours??? They get my order wrong every single time I come here. I have to spell my order out to them, and then watch them make the wrong thing and I give it back and then get an attitude because I politely ask for them to remake the correct item I drove out of my way to get. It’s extremely frustrating seeing what the world of service has come to. Might as well let us make our own stuff. Ridiculous. Whoever owns/manages this franchise needs to be rethink their business model.
richard gelin
Dunks is contributing to my fatness and coffee habit...lol..wouldn't have it any other way thou...
Nice kid working the counter was very friendly and helpful. They used gloves so they seemed clean(We ordered food)My ice coffee was fresh and delicious Definitely a good Dunkin and a quieter one than others Nice experience
jamal N
Why some Dunkin locations provide such poor service is beyond me. Hire more people. Why understaff and stress out 2 people in rush hours??? They get my order wrong every single time I come here. I have to spell my order out to them, and then watch them make the wrong thing and I give it back and then get an attitude because I politely ask for them to remake the correct item I drove out of my way to get. It’s extremely frustrating seeing what the world of service has come to. Might as well let us make our own stuff. Ridiculous. Whoever owns/manages this franchise needs to be rethink their business model.
Carlos C.
Great place but the service from this lady, looks like I interrupted her when I placed my order, since she was in her The phone
Russell S.
I am going to share a really troubling story with you. This happened to someone I know at this location in early March. A very rude employee with dyed red hair and long pony tail was extremely agressive with a customer. She refused to take back a drink that tasted toxic. This individual should not be anywhere near food or drinks...or customers. Avoid this location and this person at all costs. The good news is that there are Dunkins all over the place.
kamar bargul
The employees are so nasty attitudes, the girl at the register is extremely rude and she hates her job! She had zero customer service experience I don’t know how they’re keeping her for that long, she is super disgusting she cleans the floor and use chemicals while wearing gloves and with the same gloves she prepares the customers food ew ew and on top of all of that there’s no manager to complain to, beside the girl that makes the food inside she just starts yelling and supporting the nasty attitude girl without even understanding! Total mess terrible employees they should work at a zoo with animals maybe they’ll know how to deal with them! Avoid that place !!! very very very disrespectful never going there again!
Staff is horrible and treat customers like their junk will never return thete.
Atmosphere: 1
Food: 3
Service: 1
WORST SERVICE EVER!Go somewhere else. The cashier, who's name on the receipt says "Marie", but she says her name is "Stephanie" is the worst possible person ever to work in a customer facing position. She's busy playing on her phone while trying to take your order. Doesn't greet you, say thank you, or provide any courteous response whatsoever.I'm not sure she's aware that there's a thing called a smile.If you decide to go to this location, look at all of the reviews besides this one. They are all the same.AVOID THIS LOCATION!
Food: 4
Service: 1
Doughnuts are not always
Atmosphere: 4
Food: 3
Service: 4
Just really bad... Don't bother coming here and just keep
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Wow the worst service ever. Walked in completely ignored no one in there but me. Never said hello or how can I help you. Just grunted at me. I placed my order she said the price. Took the money and threw the change at me. Really rude service for no reason.
Atmosphere: 1
Food: 1
Service: 1
Steph is terrible. The customer service at this store is negligible. I asked for 4 simple drinks, she made 3 (all wrong), and when I mentioned it, she rolled her eyes and went on to the next customer and told me to get back in line. I ended up leaving with someone’s order. So awful. They need to hire all new people or shut this one down. Just terrible.
Management can not allow one person to run the entire store on their own. Orders take too long and then items are missing. The owner and manager of this store should be ashamed to allow this place to be run this way. I used to come here for over 6 years. The worker is rude and acts like she’s doing me a favor by working there. It shouldn’t take 30-40 minutes to get my food only to be missing things. Then she’s rude when I come back to ask for my missing items. This store has become a joke, dunkin corporate should shut them down.
Only one employee and a big line . I left.
Atmosphere: 1
Food: 1
Service: 1
Why some Dunkin locations provide such poor service is beyond me. Hire more people. Why understaff and stress out 2 people in rush hours??? They get my order wrong every single time I come here. I have to spell my order out to them, and then watch them make the wrong thing and I give it back and then get an attitude because I politely ask for them to remake the correct item I drove out of my way to get. It’s extremely frustrating seeing what the world of service has come to. Might as well let us make our own stuff. Ridiculous. Whoever owns/manages this franchise needs to be rethink their business model.
Dunks is contributing to my fatness and coffee habit...lol..wouldn't have it any other way thou...
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Coffee Roll, Donuts, Bagels
Restaurantji Recommends
Nice kid working the counter was very friendly and helpful. They used gloves so they seemed clean(We ordered food)My ice coffee was fresh and delicious Definitely a good Dunkin and a quieter one than others Nice experience
Why some Dunkin locations provide such poor service is beyond me. Hire more people. Why understaff and stress out 2 people in rush hours??? They get my order wrong every single time I come here. I have to spell my order out to them, and then watch them make the wrong thing and I give it back and then get an attitude because I politely ask for them to remake the correct item I drove out of my way to get. It’s extremely frustrating seeing what the world of service has come to. Might as well let us make our own stuff. Ridiculous. Whoever owns/manages this franchise needs to be rethink their business model.
Great place but the service from this lady, looks like I interrupted her when I placed my order, since she was in her The phone
I am going to share a really troubling story with you. This happened to someone I know at this location in early March. A very rude employee with dyed red hair and long pony tail was extremely agressive with a customer. She refused to take back a drink that tasted toxic. This individual should not be anywhere near food or drinks...or customers. Avoid this location and this person at all costs. The good news is that there are Dunkins all over the place.
The employees are so nasty attitudes, the girl at the register is extremely rude and she hates her job! She had zero customer service experience I don’t know how they’re keeping her for that long, she is super disgusting she cleans the floor and use chemicals while wearing gloves and with the same gloves she prepares the customers food ew ew and on top of all of that there’s no manager to complain to, beside the girl that makes the food inside she just starts yelling and supporting the nasty attitude girl without even understanding! Total mess terrible employees they should work at a zoo with animals maybe they’ll know how to deal with them! Avoid that place !!! very very very disrespectful never going there again!