Pollo Tropical

2298 N Congress Ave, Boynton Beach
(561) 364-4313

Recent Reviews

OffMarket Props

Well ... hard to say ... there is no service in this place... No hello..welcome... no may I take your order... no webal..He just lifted his eyes like ... what do you want... then the soup was cold... it took more than the grilled chicken to get it ready... and the lady threw them all in a tray... no thank no enjoy it... nothing..NO WORDS

Atmosphere: 2

Food: 4

Service: 1

Valentina Escalona

Great! , good food I ordered Caribbean Trio , chicken shrimp and pork , side with rice beans and sweet plantain also little balls of yuca with cheese very good . The price perfect,Super fast delivery btw 10/10

Food: 5

Recommended dishes: Black Beans, Grilled Chicken

Eitan

They were out of black beans. Cashier promised me he’d happily order me fried yucca instead to supplement the loss of the beans that day. I had also asked for a water cup. I finally received my order and the kitchen forgot to include the fried yucca and my water cup. I asked for the items missing and everyone looked clueless ?‍♂️they made me wait like a shmuck by the counter for around 5 minutes before I got what I was originally promised. Finally. Ate my tropichop bowl and the yellow rice I chose was hard and crunchy. Didn’t even bother to finish my food, that’s honestly how bad it tasted.Now I want to know where do you hire these people? Like for real, I’m curious as to how you choose the most braindead people for the job via your subpar hiring process. I will never return to this location. Get it together guys….smh.

Atmosphere: 1

Food: 1

Service: 1

Leticia Manzanares

My favorite place when I visit

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arroz Con Pollo, Large Ropa Vieja Tropichop

Paul Metzkes

Food is good, but Congress avenue in Boynton is probably the dirtiest I have seen in many years. They also took about 25 minutes to put the order together.

curtis king

They tired ..

Atmosphere: 1

Food: 1

Service: 1

James Schwinghammer

Fast food

Atmosphere: 3

Food: 3

Service: 3

Melanie Stephens

Fast friendly service! Thanks Sasha!

Atmosphere: 5

Food: 5

Service: 5

Tom

Food was great was not crowded when we got there but it started get busy late afternoon not to expensive but most of the timeit is busy there have drive thru when we got there drive thur was backed up there do a lot of take out plenty of help key lime pie was great will be back a lot of Spanish people go in there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap

Raisa Grullon

That store has the worst service, they treat people with a very bad attitude. I've been several times and it's always the same. The boy who speaks Spanish is a very bad teacher, I definitely won't pick him up or come back again?

Andrea Federman

Food was okay, but overpriced for what it was. I spend almost $30 for 2 hours without drinks or extras! The place was almost empty, yet almost every table was dirty. Won't be back.

Atmosphere: 2

Food: 2

Service: 3

Edward Young

First time I had black beans and rice. Quantities were good .

Atmosphere: 3

Food: 4

Service: 4

luis

Excellent staff, but the food is horrible, chicken cooked medium well, with not flavor.

Atmosphere: 5

Food: 1

Service: 5

James Arley Giraldo Rosso

Excellent service from all the staff, very good food, nice place.

Atmosphere: 5

Food: 5

Service: 5

scorefl

I feel this company has the priorities in saving $ and forget about service and quality, I love this restaurant but lately some locations are bad , dirty, bad service and food

Atmosphere: 2

Food: 2

Service: 2

Load More