Store was understaffed, 2 people, but Mariah was like an octopus doing smoothie orders and front counter. Whoever the manager of this store is, shame on you because you have a great employee that is getting overworked. Mariah, great job on customer service today
Elza Avila
Customer service is not a thing here… saw this sign saying vibrant, energetic team members and not a even a good morning or I’ll be right with you I received when got here
Atmosphere: 5
Food: 5
Service: 1
CtmCastlee C.
Yesterday I went into this tropical smoothie around 1-3pm and it was very short staffed, and the store was a mess. I seen it was very packed and there was only 2 people on the shift. When I walked in I notice the young lady was ringing up and was on trying to make smoothes at the same time there was a young man trying to help her ring up but he also was getting flushed with orders dishes was piling up and area looked very sticky but she's keep a positive attitude and gave off great energy. The smoothie and food was delicious they just could've used more help .
Ellen H
These girls at this location are very polite and nice. They greet you with a smile and a "Good morning" when you walk in the shop. I stop here on my way to work on the weekdays. I always order the southwest chicken wrap and the pomegranate plunge smoothie with yogurt added.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pesto, Chicken Wrap
Matt D.
This is the best Tropical Smoothie in the entire county
Maria Classi
My Boyfriend And I Had Smoothies Chocolate Peanut ButterVeggie Fruit Was Delicious Workers Kind HelpfulNice Place To Go
imaprinta
Really good fruit smoothies; friendly patient staff, good service.
Ashanty Lopez
First time going to this location. Ordered the all American and it’s nothing like the picture
Doug M
The Gateway location is closer to my house but they take FOREVER. This location is great, I order ahead online and it's always correct and ready when I arrive with no issues.
chandra johnson
Just left the location clean atmosphere was beautiful but what brought me here was the maker of my banana chia boost smoothie. Bar none best one I’ve ever had.
Hey there!I just wanted to take a moment to tell you about my fantastic experience at Tropical Smoothie Cafe. It was absolutely amazing! Tyanna and Jackie, the staff members there, went above and beyond to make my visit special. Their friendly and attentive service made me feel right at home.Not only that, but I was also impressed by how clean and inviting the store was. It created a pleasant and refreshing ambiance that added to the overall enjoyment of my time there.I truly appreciate the effort put in by Tyanna, Jackie, and the entire team at Tropical Smoothie Cafe. They made my experience truly memorable. I can't wait to go back and indulge in their delicious smoothies and treats.Thank you for providing such a wonderful experience! I'll definitely be recommending your cafe to all my friends and family.
Lazy Cross
Best tropical smoothie I’ve ever been to, Exceptional customer service, manager Jackie and associates are always courteous and patient and she helped me find my new favorite smoothieWould give 10 stars if possible
Jonathan Strobel
DO NOT GO TO THIS LOCATION!!! MANAGER AND STAFF ARE RUDE!!! WOULD NOT HONOR A FLIP FLOP SANDAL PRO MO BC I WAS WEARING CROCS SANDALS!!!
Andrea G.
Order a smoothie w the edible strawberry straw & an avocado grilled cheese. I didn't receive my edible straw & they put bacon in my grilled cheese when I only asked for avocado & cheese. I even tipped her, I HIGHLY REGRET IT. Most likely, won't be coming back. Sucks because this location is closest to my house.
Kako Nator
Excellent experience at this Smoothie/Healthy eating Restaurant.Our first time here was about three weeks ago. We left the gym and came here. We ordered two Smoothies and a flat bread sandwich. When it was time to pay, the Apple pay reader wasn't working. We tried multiple times and it didn't work. We had to leave our food and left a bit embarrassed.The next day, we went back but this time we brought cash. The service was excellent and the food was great.We went back again today after the gym. I had no cash on me, as I don't carry my wallet to the gym. Before we ordered, I asked if the apple pay reader was working. The manager/Assistant Manager Jackie said that it should be working. I asked them to not make the order until I made sure that I could pay with my phone. I told her what happened the first time I was here. So we placed our order and of course the reader didn't work again. I tried paying with my phone and with my watch and nothing. Jackie came to assist me and still no luck. I told them that I was sorry and began to leave the store. The employees work so fast that I guess they didn't hear when I asked them not to make the food until I was able to pay. The food was already done. Jackie said to just go ahead and take the food. They can't save that for someone else. I told her that I couldn't do that but she insisted. I felt horrible. Don't want people to think that I'm trying to take advantage. So we took the smoothies and the sandwich. They were delicious again ????. Jackie said, just pay it forward to someone else. What a nice lady.We returned to the restaurant a few minutes later, with cash this time. We left a very nice tip for the employees and once again thanked them for their great service.Jackie, you are an excellent person. You represent your company very well and you should be commended for the way in which you take care of your customers. Because of you, this place now has a steady customer for as long as I'm in the area.May God bless you and yours always.I highly recommend this restaurant. The food is excellent and fresh. Made to order. The smoothies are delish. The chicken and pesto flat bread oh my ???. And the customer service ?????. The place is also very clean.Thank you very much for checking in. Have a blessed day.
Store was understaffed, 2 people, but Mariah was like an octopus doing smoothie orders and front counter. Whoever the manager of this store is, shame on you because you have a great employee that is getting overworked. Mariah, great job on customer service today
Customer service is not a thing here… saw this sign saying vibrant, energetic team members and not a even a good morning or I’ll be right with you I received when got here
Atmosphere: 5
Food: 5
Service: 1
Yesterday I went into this tropical smoothie around 1-3pm and it was very short staffed, and the store was a mess. I seen it was very packed and there was only 2 people on the shift. When I walked in I notice the young lady was ringing up and was on trying to make smoothes at the same time there was a young man trying to help her ring up but he also was getting flushed with orders dishes was piling up and area looked very sticky but she's keep a positive attitude and gave off great energy. The smoothie and food was delicious they just could've used more help .
These girls at this location are very polite and nice. They greet you with a smile and a "Good morning" when you walk in the shop. I stop here on my way to work on the weekdays. I always order the southwest chicken wrap and the pomegranate plunge smoothie with yogurt added.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pesto, Chicken Wrap
This is the best Tropical Smoothie in the entire county
My Boyfriend And I Had Smoothies Chocolate Peanut ButterVeggie Fruit Was Delicious Workers Kind HelpfulNice Place To Go
Really good fruit smoothies; friendly patient staff, good service.
First time going to this location. Ordered the all American and it’s nothing like the picture
The Gateway location is closer to my house but they take FOREVER. This location is great, I order ahead online and it's always correct and ready when I arrive with no issues.
Just left the location clean atmosphere was beautiful but what brought me here was the maker of my banana chia boost smoothie. Bar none best one I’ve ever had.
Restaurantji Recommends
Hey there!I just wanted to take a moment to tell you about my fantastic experience at Tropical Smoothie Cafe. It was absolutely amazing! Tyanna and Jackie, the staff members there, went above and beyond to make my visit special. Their friendly and attentive service made me feel right at home.Not only that, but I was also impressed by how clean and inviting the store was. It created a pleasant and refreshing ambiance that added to the overall enjoyment of my time there.I truly appreciate the effort put in by Tyanna, Jackie, and the entire team at Tropical Smoothie Cafe. They made my experience truly memorable. I can't wait to go back and indulge in their delicious smoothies and treats.Thank you for providing such a wonderful experience! I'll definitely be recommending your cafe to all my friends and family.
Best tropical smoothie I’ve ever been to, Exceptional customer service, manager Jackie and associates are always courteous and patient and she helped me find my new favorite smoothieWould give 10 stars if possible
DO NOT GO TO THIS LOCATION!!! MANAGER AND STAFF ARE RUDE!!! WOULD NOT HONOR A FLIP FLOP SANDAL PRO MO BC I WAS WEARING CROCS SANDALS!!!
Order a smoothie w the edible strawberry straw & an avocado grilled cheese. I didn't receive my edible straw & they put bacon in my grilled cheese when I only asked for avocado & cheese. I even tipped her, I HIGHLY REGRET IT. Most likely, won't be coming back. Sucks because this location is closest to my house.
Excellent experience at this Smoothie/Healthy eating Restaurant.Our first time here was about three weeks ago. We left the gym and came here. We ordered two Smoothies and a flat bread sandwich. When it was time to pay, the Apple pay reader wasn't working. We tried multiple times and it didn't work. We had to leave our food and left a bit embarrassed.The next day, we went back but this time we brought cash. The service was excellent and the food was great.We went back again today after the gym. I had no cash on me, as I don't carry my wallet to the gym. Before we ordered, I asked if the apple pay reader was working. The manager/Assistant Manager Jackie said that it should be working. I asked them to not make the order until I made sure that I could pay with my phone. I told her what happened the first time I was here. So we placed our order and of course the reader didn't work again. I tried paying with my phone and with my watch and nothing. Jackie came to assist me and still no luck. I told them that I was sorry and began to leave the store. The employees work so fast that I guess they didn't hear when I asked them not to make the food until I was able to pay. The food was already done. Jackie said to just go ahead and take the food. They can't save that for someone else. I told her that I couldn't do that but she insisted. I felt horrible. Don't want people to think that I'm trying to take advantage. So we took the smoothies and the sandwich. They were delicious again ????. Jackie said, just pay it forward to someone else. What a nice lady.We returned to the restaurant a few minutes later, with cash this time. We left a very nice tip for the employees and once again thanked them for their great service.Jackie, you are an excellent person. You represent your company very well and you should be commended for the way in which you take care of your customers. Because of you, this place now has a steady customer for as long as I'm in the area.May God bless you and yours always.I highly recommend this restaurant. The food is excellent and fresh. Made to order. The smoothies are delish. The chicken and pesto flat bread oh my ???. And the customer service ?????. The place is also very clean.Thank you very much for checking in. Have a blessed day.