“Chic fil A took the seminar and service manual of good Ole' fashioned CUSTOMER SERVICE. I believe they had more employees staffed, than a Home Depot. I decided to actually go inside today, instead of the drive thru. I noticed no less than 8 people outside working drive thru. There can be 3 times as many drive thru cars as any other fast food restaurant, and your drive through wait is miraculously much less than any of the others. There were runners, taking orders to curbside pick up. Inside they still have courteous employees actually ringing up your order, not self checkout. There was 14 plus people behind the counter, attending registers, drive thru window and cooking etc. They ask you to be seated and bring your food to you. So there were runners inside bringing your food directly to you. There was at least two people constantly wiping down tables and cleaning. Additionally they do all this while graciously attending you and telling you it was THEIR PLEASURE. Other companies should take a page from the Chic fil A playbook, and learn what true customer cultivation is. Yes, people still welcome true human interaction; and if you build it they will come!!Big Thank you to Chic fil A.- John F“
“I don't go out for "far good" often, but this was the 2nd time within 1 week. My last visit was excellent with a hot chicken sandwich and crispy potatoes. Today, the chicken nuggets were warm at best and the potatoes were mushy. Not the best experience to be honest. I'd like to think this was abnormal today.“
“Hi My name is Neelima, Today I went to Brandon mall..and I saw chick fil a..I ordered Cobb salad..the food was so quality and awesome tasty..and there one of the team member Taylor took my order..He is so nice and very friendly person..the way he speaks and he received the customers impressed me a lot..I’m highly satisfied with his customer service and quality of foodVegetarian options: Having a lot of options for vegetarians they have special salads“