My order is never right. When I have to go back into the store it's nothing but attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Sandwich, Nashville Hot Tenders, Chicken Pot Pie, Fried Chicken
Steve
They gave me someone else's order. And gave no receipt. Update went in tonight at 8 on Tuesday March 12. Didn't give my drinks and gave crispy instead of original. Will not be back 2nd time this happened
Ruben Rivera
It was quickly in and out..Only wish there Side DishesWe're a little bit Larger...BUTI'm sure it has something to do with thereCorporate office setupsBut over All..My kids were very happy...So I'm aSatisfied customer
Atmosphere: 4
Food: 5
Service: 4
Noel Beltre
app showed order ready and took additional 20 min to get my order done. Then get home and missing side
They seriously need to hire better staff here. Cashier let someone to the side of me who wasn't even in line get to order before me then walked off, can't tell if being disrespectful or just not paying attention to surroundings. This picture was taken during lunch time and no wonder it is so empty, who would want to come to a place where you are treated poorly.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Bowl
L. “L. Brew” Brewster
Upon pulling up to the drive-thru speaker to place my order, I received a prerecorded message, which, of course, was upbeat, energetic, and on target for marketing a special currently going on. It was the live person after the pre-recorded message for me. No enthusiasm, dead spirited, didn't get the day off, forced to work drive thru, I don't care, dealing with personal issues, whatever attitude is what was coming thru the speaker which was so disappointing, unwelcoming and unprofessional. I mean, no smile in the voice or nothing. As if I just rolled out of bed, what do you want. I really just wanted to drive off. Upon approaching the drive-thru window, it was the same attitude. I ordered a #1, which comes with 2 pcs of chicken, 1 side, biscuit, and drink. My request was for the chicken to be original with a thigh and wing, a side of cole slaw and a Pepsi no ice. I was asked what my order was as I sat at the window. I was handed a Pepsi with ice. I gave it back. I then checked my box of chicken, and the cole slaw was good. However, my biscuit was nice and soft but undercooked. I could taste rough dough on the inside. My thigh was an original short thigh, not like other KFC's I've been to where you get a regular size thigh. This thigh looked like it was cut of a cornish hen but a thigh, and my wing was with a crunch, crispy. Now, for me, KFC has been around tooooo long for things like this to be happening. These days and times we ate living in is a bit much. Customer service is piss poor to say the least. but I guess just any ol body will do, or training has just gone out the window, and this is how employees represent the company, let alone the character of themselves. C'mon, now, DO BETTER! Superiors do better on your coaching techniques/training. There's no way I should feel compelled to say that I can only get this type of service at Chik Fil A. I wanted KFC, dog gone it. ??♀️??♀️
Atmosphere: 4
Food: 4
Service: 1
Cyndi B
Love the chicken. But legs are now the size of wings.Not much for a lot of money.
johnny ballz
They tried but failed..gave us the wrong food and the only thing hot was the lava like potatoes.
Dancing D.
Horrible service gave me the wrong drink wrong food and wrong change, took her forever to do simple math and look at me like I was on the WRONG soooooo DUMB
Dean Wheeler
Could not find order after I waited there 10 minutes. I waited 10 minutes later than the pick up time said to begin with. 20 minutes wasted and then I still needed dinner. Be careful here.
Hot and fresh food, everything is delicious ?. The tea is disappointing because I wanted homemade style sweet tea and they only have Lipton brisk tea (yuck, still not a fan). KFC fries is the best I've had in years compared to every restaurant I've eaten at (besides Checkers that's always delicious). KFC fry appearance makes you think "it's another yucky fry" not appealing but when you take a bite it's delicious ???, crispy, and cravable.We (3 people) wanted to try the $20 Fill-Up Box, wasn't sure if it'll be enough so we got 2 boxes - 1 box is definitely enough like the commercial says because now we have leftovers.All of the employees are nice and friendly except for 1 lady that seems to be mad at the world. She didn't appreciate that I wanted a handful of honey for the pile of biscuits I have.KFC honey is better than what you get at the grocery store. It takes 2 packets of honey per biscuit because it's that big!On our way out the parking lot we saw a family of ducks drinking the puddle water and the babies splashed in it too trying to cool off.
Atmosphere: 5
Food: 5
Service: 5
fiona B
I have never seen this place as bad as I saw it today. The staff is extremely unprofessional there forgetting what you order so you have to drive back there when you get back there they have no respect they don’t apologize. All you get is attitude their hanging out and chatting having Friends and come in the restaurant and not responding to the customer.
Arthur Pemberton
The dinning area was clean enough. I can't recommend any food there.
Atmosphere: 1
Food: 1
Service: 4
Debby Romero
The picture on the family meal shows the bucket, biscuits, Mac and cheese and fries. Yet when I ordered it exactly how it is the picture I was told there will be an up charge for picking exactly what was on the picture no Mac and cheese she said unless I pay more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Mac
Josephine obispo
Every time I come to this particular store I’m always not satisfied because they always forget all the things that I ordered. I get home and I am missing with all the stuff that belongs to my order why is it. I asked the cashier to the drive through and she told me it comes with the sauce which is the barbecue, ranch and buffalo sauce and it’s supposed to be inside the box well can you see the sauce in the box.Parking: No comment. It’s not like they will do anything about it.
My order is never right. When I have to go back into the store it's nothing but attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Sandwich, Nashville Hot Tenders, Chicken Pot Pie, Fried Chicken
They gave me someone else's order. And gave no receipt. Update went in tonight at 8 on Tuesday March 12. Didn't give my drinks and gave crispy instead of original. Will not be back 2nd time this happened
It was quickly in and out..Only wish there Side DishesWe're a little bit Larger...BUTI'm sure it has something to do with thereCorporate office setupsBut over All..My kids were very happy...So I'm aSatisfied customer
Atmosphere: 4
Food: 5
Service: 4
app showed order ready and took additional 20 min to get my order done. Then get home and missing side
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Sandwich, Chicken Bowl, Mac & Cheese, Fried Chicken
They seriously need to hire better staff here. Cashier let someone to the side of me who wasn't even in line get to order before me then walked off, can't tell if being disrespectful or just not paying attention to surroundings. This picture was taken during lunch time and no wonder it is so empty, who would want to come to a place where you are treated poorly.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Bowl
Upon pulling up to the drive-thru speaker to place my order, I received a prerecorded message, which, of course, was upbeat, energetic, and on target for marketing a special currently going on. It was the live person after the pre-recorded message for me. No enthusiasm, dead spirited, didn't get the day off, forced to work drive thru, I don't care, dealing with personal issues, whatever attitude is what was coming thru the speaker which was so disappointing, unwelcoming and unprofessional. I mean, no smile in the voice or nothing. As if I just rolled out of bed, what do you want. I really just wanted to drive off. Upon approaching the drive-thru window, it was the same attitude. I ordered a #1, which comes with 2 pcs of chicken, 1 side, biscuit, and drink. My request was for the chicken to be original with a thigh and wing, a side of cole slaw and a Pepsi no ice. I was asked what my order was as I sat at the window. I was handed a Pepsi with ice. I gave it back. I then checked my box of chicken, and the cole slaw was good. However, my biscuit was nice and soft but undercooked. I could taste rough dough on the inside. My thigh was an original short thigh, not like other KFC's I've been to where you get a regular size thigh. This thigh looked like it was cut of a cornish hen but a thigh, and my wing was with a crunch, crispy. Now, for me, KFC has been around tooooo long for things like this to be happening. These days and times we ate living in is a bit much. Customer service is piss poor to say the least. but I guess just any ol body will do, or training has just gone out the window, and this is how employees represent the company, let alone the character of themselves. C'mon, now, DO BETTER! Superiors do better on your coaching techniques/training. There's no way I should feel compelled to say that I can only get this type of service at Chik Fil A. I wanted KFC, dog gone it. ??♀️??♀️
Atmosphere: 4
Food: 4
Service: 1
Love the chicken. But legs are now the size of wings.Not much for a lot of money.
They tried but failed..gave us the wrong food and the only thing hot was the lava like potatoes.
Horrible service gave me the wrong drink wrong food and wrong change, took her forever to do simple math and look at me like I was on the WRONG soooooo DUMB
Could not find order after I waited there 10 minutes. I waited 10 minutes later than the pick up time said to begin with. 20 minutes wasted and then I still needed dinner. Be careful here.
Service: 1
Restaurantji Recommends
Hot and fresh food, everything is delicious ?. The tea is disappointing because I wanted homemade style sweet tea and they only have Lipton brisk tea (yuck, still not a fan). KFC fries is the best I've had in years compared to every restaurant I've eaten at (besides Checkers that's always delicious). KFC fry appearance makes you think "it's another yucky fry" not appealing but when you take a bite it's delicious ???, crispy, and cravable.We (3 people) wanted to try the $20 Fill-Up Box, wasn't sure if it'll be enough so we got 2 boxes - 1 box is definitely enough like the commercial says because now we have leftovers.All of the employees are nice and friendly except for 1 lady that seems to be mad at the world. She didn't appreciate that I wanted a handful of honey for the pile of biscuits I have.KFC honey is better than what you get at the grocery store. It takes 2 packets of honey per biscuit because it's that big!On our way out the parking lot we saw a family of ducks drinking the puddle water and the babies splashed in it too trying to cool off.
Atmosphere: 5
Food: 5
Service: 5
I have never seen this place as bad as I saw it today. The staff is extremely unprofessional there forgetting what you order so you have to drive back there when you get back there they have no respect they don’t apologize. All you get is attitude their hanging out and chatting having Friends and come in the restaurant and not responding to the customer.
The dinning area was clean enough. I can't recommend any food there.
Atmosphere: 1
Food: 1
Service: 4
The picture on the family meal shows the bucket, biscuits, Mac and cheese and fries. Yet when I ordered it exactly how it is the picture I was told there will be an up charge for picking exactly what was on the picture no Mac and cheese she said unless I pay more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Mac
Every time I come to this particular store I’m always not satisfied because they always forget all the things that I ordered. I get home and I am missing with all the stuff that belongs to my order why is it. I asked the cashier to the drive through and she told me it comes with the sauce which is the barbecue, ranch and buffalo sauce and it’s supposed to be inside the box well can you see the sauce in the box.Parking: No comment. It’s not like they will do anything about it.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fries