Got the 2 for 10 meal,fries were kinda hot bacon cheeseburger was cold ate it as we were in a hurry
Atmosphere: 3
Food: 2
Service: 3
Walter Acosta
Absolutely horrible I ordered a classic chicken sandwich with no mayonnaise and tomato. Take it home to find what I did not want on it. Especially when you have an allergy to what you asked not be on the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Lisa Monson
I don't think the King would approve… Is this Smashburger or what's the deal? I would not recommend this location at all
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chicken Fries
paul pazanin
Buns were cold. Wasn't a good day for the king.
Atmosphere: 4
Food: 2
Service: 4
Pete P.
Food was cold at drive thru. Whopper combo meal. Came in and requested it be remade. I Was courteous and respectful. I was met with immediate resistance and challenges that what I was saying wasn't true. 3 employees talking to me while other customers were present. I calmly asked for refund instead. It took several minutes and repeated questioning for me to get my money back. I'm not paying $12 for a whopper meal and it's cold garbage . At least make it hot garbage. You've flamed out burger King. Hope all fast food chains collapse. Just garbage.
Food: 1
Service: 1
Mike Fay
The burgers were so cold, the cheese didn't melt. The buns were refrigerator cold. The kids apple juice was sour there was no toy. Worst fast food I've ever had the pleasure to throw away. PS, the fries were delicious.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries
gary eisman
BK is BK, but it's the staff that makes it a good or bad experience. I literally believe several staff members are on the spectrum. I waited over ten minutes when they weren't that busy for a number one breakfast meal. I asked for no options, straight number one. The guy behind me waited even longer. I finished eating and left before he got a ham croissant. He was laughing out loud at the ignorance.
Atmosphere: 3
Food: 4
Service: 1
Lindsey Hacker
I was actually really excited to get an impossible whopper. I hadn't had one in years. I'm so disappointed. The burger resembled jerky. No moisture what so ever. Hard to chew. I can't believe they served this to me. Also, I almost drove away because they looked closed. No lights. Sketchy. I wish I had driven away.
Atmosphere: 1
Food: 1
Service: 1
nelson simmons
Today’s service at Burger King location 13049 Cortez Blvd. Brooksville, FL 34613 has been a horrible yet A matter that will be looked at closer as far as shameful towards this industry’s leadership, principles, values, and what the restaurant upholds is very pathetic experience. The unprofessional employee which was a young Caucasian female with a earring in her nose, got the order wrong and yet as a customer who was being charged the wrong price and per menu reading on the drive-through board was wrong, after I, the customer repeated my order. The unprofessional, disturbing, horrified, disrespectful, shameful person who wore this uniform blame the negligence on the maintenance team at this particular Burger King
I went to burger king today to get a whopper meal. I have never been served so fast in my life and the food was delicious. Thank you to the young man Ethan for being the best worker at my now favorite burger king.
Atmosphere: 5
Food: 5
Service: 5
Tina Guarneri
Burger King is always good. Definitely better than the local competition any day. Always get my order right & my food is always hot & fresh. Other places always get my order wrong and it's never fresh.
Atmosphere: 5
Food: 5
Service: 5
Thomas Michta (T. Henry Michta)
Let me start by saying that I have worked in the food industry previously. Specifically as a manager at my local BK in my past.My first disappointment came when we were told that we could not be given a copy of our receipt because the machine was down and there was no way for it to be printed on any other machine. Instead of being offered an apology I was told and I quote "I'm not a mechanic. I can't make it print receipts" from the on duty manager.Secondly, four of the five items we ordered came prepared incorrectly and had to be returned to the counter. Instead of an apology the on call manager began openly arguing with her staff about whose mistake it was and how they had (the food preparation staff) made multiple mistakes.The location was extremely dirty with the men's toilet in desperate need of cleaning and half the staff working had no name tags visible.
Got the 2 for 10 meal,fries were kinda hot bacon cheeseburger was cold ate it as we were in a hurry
Atmosphere: 3
Food: 2
Service: 3
Absolutely horrible I ordered a classic chicken sandwich with no mayonnaise and tomato. Take it home to find what I did not want on it. Especially when you have an allergy to what you asked not be on the sandwich.
Atmosphere: 1
Food: 1
Service: 1
I don't think the King would approve… Is this Smashburger or what's the deal? I would not recommend this location at all
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chicken Fries
Buns were cold. Wasn't a good day for the king.
Atmosphere: 4
Food: 2
Service: 4
Food was cold at drive thru. Whopper combo meal. Came in and requested it be remade. I Was courteous and respectful. I was met with immediate resistance and challenges that what I was saying wasn't true. 3 employees talking to me while other customers were present. I calmly asked for refund instead. It took several minutes and repeated questioning for me to get my money back. I'm not paying $12 for a whopper meal and it's cold garbage . At least make it hot garbage. You've flamed out burger King. Hope all fast food chains collapse. Just garbage.
Food: 1
Service: 1
The burgers were so cold, the cheese didn't melt. The buns were refrigerator cold. The kids apple juice was sour there was no toy. Worst fast food I've ever had the pleasure to throw away. PS, the fries were delicious.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries
BK is BK, but it's the staff that makes it a good or bad experience. I literally believe several staff members are on the spectrum. I waited over ten minutes when they weren't that busy for a number one breakfast meal. I asked for no options, straight number one. The guy behind me waited even longer. I finished eating and left before he got a ham croissant. He was laughing out loud at the ignorance.
Atmosphere: 3
Food: 4
Service: 1
I was actually really excited to get an impossible whopper. I hadn't had one in years. I'm so disappointed. The burger resembled jerky. No moisture what so ever. Hard to chew. I can't believe they served this to me. Also, I almost drove away because they looked closed. No lights. Sketchy. I wish I had driven away.
Atmosphere: 1
Food: 1
Service: 1
Today’s service at Burger King location 13049 Cortez Blvd. Brooksville, FL 34613 has been a horrible yet A matter that will be looked at closer as far as shameful towards this industry’s leadership, principles, values, and what the restaurant upholds is very pathetic experience. The unprofessional employee which was a young Caucasian female with a earring in her nose, got the order wrong and yet as a customer who was being charged the wrong price and per menu reading on the drive-through board was wrong, after I, the customer repeated my order. The unprofessional, disturbing, horrified, disrespectful, shameful person who wore this uniform blame the negligence on the maintenance team at this particular Burger King
Atmosphere: 1
Service: 1
It's User
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Sandwich, Chicken Nuggets
Restaurantji Recommends
Very affordable and good quality kids
Food: 5
I went to burger king today to get a whopper meal. I have never been served so fast in my life and the food was delicious. Thank you to the young man Ethan for being the best worker at my now favorite burger king.
Atmosphere: 5
Food: 5
Service: 5
Burger King is always good. Definitely better than the local competition any day. Always get my order right & my food is always hot & fresh. Other places always get my order wrong and it's never fresh.
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying that I have worked in the food industry previously. Specifically as a manager at my local BK in my past.My first disappointment came when we were told that we could not be given a copy of our receipt because the machine was down and there was no way for it to be printed on any other machine. Instead of being offered an apology I was told and I quote "I'm not a mechanic. I can't make it print receipts" from the on duty manager.Secondly, four of the five items we ordered came prepared incorrectly and had to be returned to the counter. Instead of an apology the on call manager began openly arguing with her staff about whose mistake it was and how they had (the food preparation staff) made multiple mistakes.The location was extremely dirty with the men's toilet in desperate need of cleaning and half the staff working had no name tags visible.
Atmosphere: 2
Food: 2
Service: 2
Slow....1030 visit, close at 11. But still....
Atmosphere: 4
Food: 4
Service: 2