I've been going here for years !Don and his family are the best.However, I needed air in my tires on my car.So Friday evening I called them and asked if I came in could thi was told they had a compresser and come in in the morning which was today , Saturday.Never been treated so bad in my life.If the man who helped me is family, he sure doesn't fit the bill .I handed him a $15 box of donuts and he told me i was too cheap to pay $2 for it.I'm 70 years old and am in there 5 times a week.Why was i treated like this.Served in many wars defending my country, people like this make me regret every choice I ever made.ey help me
Ryan Maxey
Avoid their U-Haul rentals.Rented a one way car trailer. Policy dictates they hook it up and photograph the hookup and upload to U-Haul. They did so, I loaded a vehicle and it turned out the neck of the trailer was extremely bent. See attached photo. I did not notice this, as I picked it up very late in the day and the sun was going down. I verified proper engagement of tow ball and chains and moved on.This caused an array of issues, including either a bent hitch or tweaked frame of my pickup truck. Upon contacting U-Haul corporate they immediately admitted this based on the hookup picture uploaded by DeBono’s.I contacted DeBono’s and was able to reach them eventually- I advised of the above issue (which caused the trailer to sway almost uncontrollably), and the trailer having a flat tire. At that point they offered a call back. When I received a call back, I was (in summary) told that I should have returned the trailer to them directly and that I would need to return it to the drop location 3 states away and they will submit the damage report to U-Haul, at which point I would essentially be blamed for the damage.While I understand that things happen and fall through the cracks, I cannot ignore the pure stupidity and lack of care that was demonstrated when brought to their attention.I am now left dealing with U-Hauls insurance to repair my truck, and will likely have to sue U-Haul and DeBonos to remedy the situation.In summary- I would not rent anything from them unless you are using it locally and take full videos of the condition of the equipment on their property before leaving with it.
Melissa Gardner
Gia is the nicest woman who works here and was so awesome helping this morning. It was so busy in the store with her doing U-Haul transactions. She went above and beyond and I even picked up two beautiful, looking ribeye steaks for my family and I’m so excited to take them home to them!!
K. Maine
i called to rent a truck Someone picked up phone call put me on hold for 30min then when I called back the line was busy all day .
The Postman
Great food, wonderful people
William Pavela
Best subs money can buy! Good selection of cold cuts cut fresh in front of you! Worth a stop and go, it's in the name!
Alicia Green
Thankyou so much for making renting a uhaul easy and hassle free. You guys really are awesome going above and beyond for us out of towners♥️
Joel Sanchez
These guys have been around a long time and for good reasons. They offer a few different services like paying your electric bill or renting a uhaul truck. Apart from that you can get yourself a decent meal here they have a deli . Stop in early and try out their deli ?
M Monroe
Awesome breakfast sandwich during the week. Customer service is something from times gone by. Very efficient and personable. This store really does care about your experience while trading with them. They also handle UHaul and LCEC bill pay.
I've been a resident of cape coral since 1998. I've rented several uhauls here, and got some great food...both the sandwiches and the meat. I haven't been back in years due to living locations in the cape over time. I saw a post on FB where Rosemary left a comment. Just moved into n our new home and came for the ribeyes. I asked for a 16 Oz (1 lb).. about an inch thick...first cut comes out. It's 0.98 lb. I was asked if that was ok...perfect!!! ....yup totally OK. Also grabbed a couple baked potatoes at the register on the way out. It's been awhile but we will probably be back once a week again. Cudos guys over the decades! Photos ...wow 5+ stars
Gabby G.
Picked up a uhaul here. Pick up was fine.. not a very well maintained uhaul, but whatever, I was using it for local purposes. Upon drop off.. the gentleman was drinking beer, on the phone with another customer complaining about how people drop off before closing.. just totally unprofessional.
M MBROWN
Here is where the human side of enterprise reaches perfection along efficiency at its highest. The owners and staff show they care in everything and always. Impeccable service, outstanding dedication to customers and a genuine charm.
Jim and Mardenna
Reserved a UHaul van a week out showed up on time to rent and they didn't have it. Told them I would rent a truck, trailer, anything and they said they had nothing despite several trucks and trailers sitting in their lot. They said those are reserved. My confirmation of their reservation meant nothing to them. BAD BUSINESS! Do not reserve a rental from DeBono's - they only take reservations but don't honor them.
Brenda Brooks
Hands down the BEST customer service with U-Haul! Donnie went above and beyond to make sure our truck rentals were good to go. Even though we have U-Haul dealers closer to us, we travel a little farther for the outstanding service. Thanks for the great customer service!
I've been going here for years !Don and his family are the best.However, I needed air in my tires on my car.So Friday evening I called them and asked if I came in could thi was told they had a compresser and come in in the morning which was today , Saturday.Never been treated so bad in my life.If the man who helped me is family, he sure doesn't fit the bill .I handed him a $15 box of donuts and he told me i was too cheap to pay $2 for it.I'm 70 years old and am in there 5 times a week.Why was i treated like this.Served in many wars defending my country, people like this make me regret every choice I ever made.ey help me
Avoid their U-Haul rentals.Rented a one way car trailer. Policy dictates they hook it up and photograph the hookup and upload to U-Haul. They did so, I loaded a vehicle and it turned out the neck of the trailer was extremely bent. See attached photo. I did not notice this, as I picked it up very late in the day and the sun was going down. I verified proper engagement of tow ball and chains and moved on.This caused an array of issues, including either a bent hitch or tweaked frame of my pickup truck. Upon contacting U-Haul corporate they immediately admitted this based on the hookup picture uploaded by DeBono’s.I contacted DeBono’s and was able to reach them eventually- I advised of the above issue (which caused the trailer to sway almost uncontrollably), and the trailer having a flat tire. At that point they offered a call back. When I received a call back, I was (in summary) told that I should have returned the trailer to them directly and that I would need to return it to the drop location 3 states away and they will submit the damage report to U-Haul, at which point I would essentially be blamed for the damage.While I understand that things happen and fall through the cracks, I cannot ignore the pure stupidity and lack of care that was demonstrated when brought to their attention.I am now left dealing with U-Hauls insurance to repair my truck, and will likely have to sue U-Haul and DeBonos to remedy the situation.In summary- I would not rent anything from them unless you are using it locally and take full videos of the condition of the equipment on their property before leaving with it.
Gia is the nicest woman who works here and was so awesome helping this morning. It was so busy in the store with her doing U-Haul transactions. She went above and beyond and I even picked up two beautiful, looking ribeye steaks for my family and I’m so excited to take them home to them!!
i called to rent a truck Someone picked up phone call put me on hold for 30min then when I called back the line was busy all day .
Great food, wonderful people
Best subs money can buy! Good selection of cold cuts cut fresh in front of you! Worth a stop and go, it's in the name!
Thankyou so much for making renting a uhaul easy and hassle free. You guys really are awesome going above and beyond for us out of towners♥️
These guys have been around a long time and for good reasons. They offer a few different services like paying your electric bill or renting a uhaul truck. Apart from that you can get yourself a decent meal here they have a deli . Stop in early and try out their deli ?
Awesome breakfast sandwich during the week. Customer service is something from times gone by. Very efficient and personable. This store really does care about your experience while trading with them. They also handle UHaul and LCEC bill pay.
Very pleasant folks and great deli.
Restaurantji Recommends
I've been a resident of cape coral since 1998. I've rented several uhauls here, and got some great food...both the sandwiches and the meat. I haven't been back in years due to living locations in the cape over time. I saw a post on FB where Rosemary left a comment. Just moved into n our new home and came for the ribeyes. I asked for a 16 Oz (1 lb).. about an inch thick...first cut comes out. It's 0.98 lb. I was asked if that was ok...perfect!!! ....yup totally OK. Also grabbed a couple baked potatoes at the register on the way out. It's been awhile but we will probably be back once a week again. Cudos guys over the decades! Photos ...wow 5+ stars
Picked up a uhaul here. Pick up was fine.. not a very well maintained uhaul, but whatever, I was using it for local purposes. Upon drop off.. the gentleman was drinking beer, on the phone with another customer complaining about how people drop off before closing.. just totally unprofessional.
Here is where the human side of enterprise reaches perfection along efficiency at its highest. The owners and staff show they care in everything and always. Impeccable service, outstanding dedication to customers and a genuine charm.
Reserved a UHaul van a week out showed up on time to rent and they didn't have it. Told them I would rent a truck, trailer, anything and they said they had nothing despite several trucks and trailers sitting in their lot. They said those are reserved. My confirmation of their reservation meant nothing to them. BAD BUSINESS! Do not reserve a rental from DeBono's - they only take reservations but don't honor them.
Hands down the BEST customer service with U-Haul! Donnie went above and beyond to make sure our truck rentals were good to go. Even though we have U-Haul dealers closer to us, we travel a little farther for the outstanding service. Thanks for the great customer service!