I walked in and waited 30 min for 2 sandwiches which they made BOTH WRONG. It wasnt even overwhelming in there for them to take that damn long. This place sucks.
Atmosphere: 3
Food: 1
Service: 1
Lonnie Swedeen
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Mike Plays
Payed for extra bacon, used uber eats. Did not get extra bacon. Another person who can’t follow simple directions.
Atmosphere: 1
Food: 1
Service: 1
The Truth
This place used to be very good couple years ago . but the new people in there working right now are absolutely terrible. They don’t even want to be there .. hook and ladders are supposed to be warm and hot .. and they give me the sandwich cold .. please, I would advise you to go to the Fort Myers location so you can get a Real sandwich the way firehouse is supposed to make it ..
Cassie Ramos
It was our first time eating here. I came with my husband and i must say the manager nametag: (Keavon) knew how to approach us he was busy but he made sure our order came out right since we're first timers i would come back on his shift anytime.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brisket, Meatball Sub
Don K
Great
Atmosphere: 4
Food: 5
Service: 5
Max Ostill
Worst place to eat, their is non existing customer service; those who are making the subs seem like they don’t even want to be there, I have to wait 30 min for just one sub even when I order ahead. DONT LOOSE YOUR TIME HERE.
Atmosphere: 1
Food: 3
Service: 1
Gar Guy
What an awesome sandwich shop. I never had Firehouse before. I got a medium meatball sandwich. It was outstanding! My only problem is, I don’t want to try any other type of sub, because this one was so awesome!I just tried their King’s pulled pork sandwich. It was one of the best sandwiches that I’ve ever had. Big sandwich with great tasting pork, wonderful cole slaw and great bun. Messy and fantastic!
Atmosphere: 5
Food: 5
Service: 5
Mary Nelson
The King’s Hawaiian Pork and Slaw Sandwich is delicious! Please don’t stop selling this sandwich! I know it’s only for a limited time, but my goodness the flavor is so amazing!
Best sub in the world if you can afford paying $15 for a large sub.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Sub
One true Kirito
Well first let's start with the bathrooms themselves there was piss all over the men's bathroom and for seconds let's talk about how the staff is absolutely rude and disrespectful and gross with their incompetent behavior with the long haired employees on the line with no hair nets and hair falling in the food the not switching gloves between sandwiches because I am highly allergic to onions and they did not not change their gloves and I'm very surprised I did not go into anaphylactic shock Mandy the GM the worst of them all I mean I just witnessed a poor lady get fired on my way out for her answering her phone when it kept ringing and ringing and yet there's employees that are contaminating food and have their hair dangling down in the food why people make it but yet that poor lady gets fired and yet the rest of their stuff gets to contaminate the food with hair and for third how the staff tries to speed you along in rush you through the service and talk about inappropriate matters in the lobby where all can hear it is an all my hopes that you all read my review about this story because I'm sorry this was sad and they only decide to do anything after you point it out firing people for no reason spreading allergic reactions to other food and contaminating others and incompetence and gross negligence over the hair policy this is a very disgusting place and I am sorry to say I don't recommend anyone the staff is the biggest mistake of all and Mandy the GM is the biggest failure of them all for allowing their staff to act like this that woman should not have her job if this is how her store is run hurt incompetence and gross negligence is the biggest thing I have to point out and for that I'd say Jimmy John's is better just because they have nicer staff and honestly I hope that start a lawsuit against them because I caught up to her and told her she needs a witness she has my number because there's no reason management should speak and act that way towards their employees ever
Atmosphere: 1
Food: 1
Service: 1
Nauti Tackle
Management is horribly rude to all the employees and the customers. Place is so smoky you can’t even see across the room. Food taste, good and fresh, but not worth the attitude from the staff will not go back.
A very great lunch
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Sub
I walked in and waited 30 min for 2 sandwiches which they made BOTH WRONG. It wasnt even overwhelming in there for them to take that damn long. This place sucks.
Atmosphere: 3
Food: 1
Service: 1
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Payed for extra bacon, used uber eats. Did not get extra bacon. Another person who can’t follow simple directions.
Atmosphere: 1
Food: 1
Service: 1
This place used to be very good couple years ago . but the new people in there working right now are absolutely terrible. They don’t even want to be there .. hook and ladders are supposed to be warm and hot .. and they give me the sandwich cold .. please, I would advise you to go to the Fort Myers location so you can get a Real sandwich the way firehouse is supposed to make it ..
It was our first time eating here. I came with my husband and i must say the manager nametag: (Keavon) knew how to approach us he was busy but he made sure our order came out right since we're first timers i would come back on his shift anytime.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brisket, Meatball Sub
Great
Atmosphere: 4
Food: 5
Service: 5
Worst place to eat, their is non existing customer service; those who are making the subs seem like they don’t even want to be there, I have to wait 30 min for just one sub even when I order ahead. DONT LOOSE YOUR TIME HERE.
Atmosphere: 1
Food: 3
Service: 1
What an awesome sandwich shop. I never had Firehouse before. I got a medium meatball sandwich. It was outstanding! My only problem is, I don’t want to try any other type of sub, because this one was so awesome!I just tried their King’s pulled pork sandwich. It was one of the best sandwiches that I’ve ever had. Big sandwich with great tasting pork, wonderful cole slaw and great bun. Messy and fantastic!
Atmosphere: 5
Food: 5
Service: 5
The King’s Hawaiian Pork and Slaw Sandwich is delicious! Please don’t stop selling this sandwich! I know it’s only for a limited time, but my goodness the flavor is so amazing!
Food: 5
Restaurantji Recommends
Horrible subs. Been there twice so far.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Brisket
fix the cooler and i’ll give 5 stars
Best sub in the world if you can afford paying $15 for a large sub.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Sub
Well first let's start with the bathrooms themselves there was piss all over the men's bathroom and for seconds let's talk about how the staff is absolutely rude and disrespectful and gross with their incompetent behavior with the long haired employees on the line with no hair nets and hair falling in the food the not switching gloves between sandwiches because I am highly allergic to onions and they did not not change their gloves and I'm very surprised I did not go into anaphylactic shock Mandy the GM the worst of them all I mean I just witnessed a poor lady get fired on my way out for her answering her phone when it kept ringing and ringing and yet there's employees that are contaminating food and have their hair dangling down in the food why people make it but yet that poor lady gets fired and yet the rest of their stuff gets to contaminate the food with hair and for third how the staff tries to speed you along in rush you through the service and talk about inappropriate matters in the lobby where all can hear it is an all my hopes that you all read my review about this story because I'm sorry this was sad and they only decide to do anything after you point it out firing people for no reason spreading allergic reactions to other food and contaminating others and incompetence and gross negligence over the hair policy this is a very disgusting place and I am sorry to say I don't recommend anyone the staff is the biggest mistake of all and Mandy the GM is the biggest failure of them all for allowing their staff to act like this that woman should not have her job if this is how her store is run hurt incompetence and gross negligence is the biggest thing I have to point out and for that I'd say Jimmy John's is better just because they have nicer staff and honestly I hope that start a lawsuit against them because I caught up to her and told her she needs a witness she has my number because there's no reason management should speak and act that way towards their employees ever
Atmosphere: 1
Food: 1
Service: 1
Management is horribly rude to all the employees and the customers. Place is so smoky you can’t even see across the room. Food taste, good and fresh, but not worth the attitude from the staff will not go back.
Atmosphere: 1
Food: 3
Service: 1