I don’t know why, but I fulfill your request to give you 1 star. But you could just say it in words, and not wait for me to run out of patience, so that I myself would guess that you are asking me to give you a bad review. Your bosses probably displeased you so much that you decided to ruin this establishment. This is probably my last meal at McDonald's.
Atmosphere: 1
Food: 2
Service: 1
Tricia Davolos
It was good and I was hungry.
Atmosphere: 3
Food: 3
Service: 3
Sebastian Gonzalez
If there is no service and atmosphere the food tastes bad, the manager is very rude when she knows that she made a mistake and did not want to change the product.
Atmosphere: 1
Food: 1
Service: 1
Mar Lene
Someone tell the cashier at this place, whoever the guy at 4:25 pm on Sunday 1/21/24 is, that for someone who works at McDonalds he has no idea what Service, Kindness or their own App is. I pity whoever the friends of this person are. Because if he speaks to them the way he spoke to me today, referring to me as an idiot to his coworkers within earshot, they are better off with no friends whatsoever. The man with little to no intelligence, reading skills or comprehension apparently does not understand the concept of their own restaurant offers, and instead of taking my order decided that he was better off showcasing how “free fries Fridays” only works on Fridays- the coupon on my phone was for $1 medium fries. My friend, whoever you are, I loved the lack of kindness of your words, your agitated hand expressions, and how you immediately turned around and began calling me an idiot to your coworkers because I was too “stupid to understand what you were saying- Free Fries Fridays”. Loved it so much, I had to share my experience. If you need additional training, because apparently your management hasn’t helped you there, the Free Fries Fridays coupon disappears after Friday, and the $1 fries comes through for the rest of the days. Go off, king. Have fun at work, sorry for interrupting your flow or whatever it is you were too busy doing, rather than delivering the service you are paid to do. I would not waste my time time fighting over french fries with your ineptitude.Can’t give 0 stars, so take this single one and wear it as the participation sticker your teacher kept from you that has made you so sour. Have a blessed day.
Service: 1
Robert Santos
Very slow employee don’t go there.
Atmosphere: 1
Food: 1
Service: 1
B
Wish I could give this McDonald’s no stars but I can’t. Improperly trained employees, a manager who has no idea how to run a business. A very tiny miserable short woman is the manager here at this location and stood in the back just scrolling on her phone while her associate had no idea what to do. We had a $1 fry coupon and the employee didn’t know how to take our order with the coupon so we scanned it at the scanner for it to not work. She grabbed her manager who got off her phone and then came over to assess the situation. Instead of trying to resolve the issue she just started to yell at her associate telling her to pretend that the register doesn’t even exist and to only use one. She then started to further tell the associate to never put the scanner where the customer can see it and to leave it up by them even though her supervisor said differently. They then acted like we weren’t there and didn’t talk to us about the situation. I asked if there was anything she can do to help and she refused to do anything. Horrible customer service, this McDonald’s is a complete joke.
Atmosphere: 1
Food: 1
Service: 1
syn
manager has no idea how to do her job smh… how r u gonna mess up my mobile order n then do nothing to help.
nadine diaz
Today I ordered large fries and an Oreo McFlurry. I crossed my finger when it came time to order the McFlurry because in the past the ice cream machine at Walmart in Casselberry NEVER worked. One of the employees started to say something about it possibly not making the McFlurry, ( I held my breath), outside waiting in the car was my granddaughter who wasn’t feeling “well”, and all she wanted was an Oreo McFlurry. Another employee ( the cashier) directed the other employee how to make the ice cream in the right order. Oreo first, then ice cream that lastly more Oreos. My thanks goes out to Al, who made mine and my granddaughters day. “It’s the little things”! McDonald’s you have a very caring and considerate person in Al. Thank you.?Kid-friendliness: Al saw it to make my granddaughter happy, making sure that she had the Oreo McFlurry.
Service: 5
Reginaey Johnson
I would put no stars ! The guy that works there was talking very inappropriate to my 5 year old son this man was wanting to talk to my child about eating human flesh and I started recording him after he said that he doesn’t need to Work there I feel the things he was trying to talk to my child was not age appropriate for him he is a 20 year old man ! We were patiently waiting for our Lyft so we would stand outside in the cold I was very uncomfortable and so was my son afterwards
Horrible customer service There were 2 girls and 1 guy In the front and only 1 of the girls was helping me and being nice, the other 2 employees were on the phone and ignored me, also the girl with the yellow hat had headphones on while my daughter was trying to ask for ketchup.Super unprofessional
Atmosphere: 1
Food: 1
Service: 3
Khalih Mccogg
Gave old fries (this explains why she made it a large because those fries had been sitting there for a while, then made a comment of don’t tell anyone as if you valued me as a guest in your establishment I would have rather had my fresh small fries.)old food and then did not want to give a full refund that was ridiculous I politely gave the order back and didn’t get a refund (she did not want to give a full refund so I told her don’t worry about, lost my business you just paid to have a review to help warn others. You could have simply make my order correct, the manager on duty made me realize my worth and how much I contributed to McDonald. In the long run you lose returning businesses, and I felt that this was done due to me placing my order at 10:36pm 24 mins (Sunday 10/08/2023 )before close time.
Atmosphere: 1
Food: 1
Service: 1
AL BX
They didn’t have ice and the soda was flat asked for fries with no salt got fries with salt ??
Food: 1
Service: 1
Ana F
Honestly the disgusting experience ever, I love to get McDonald’s after after work, but this is unacceptable. A BUG ON MY FOOD.
The best place to get a good hamburger
Atmosphere: 5
Food: 5
Service: 5
I don’t know why, but I fulfill your request to give you 1 star. But you could just say it in words, and not wait for me to run out of patience, so that I myself would guess that you are asking me to give you a bad review. Your bosses probably displeased you so much that you decided to ruin this establishment. This is probably my last meal at McDonald's.
Atmosphere: 1
Food: 2
Service: 1
It was good and I was hungry.
Atmosphere: 3
Food: 3
Service: 3
If there is no service and atmosphere the food tastes bad, the manager is very rude when she knows that she made a mistake and did not want to change the product.
Atmosphere: 1
Food: 1
Service: 1
Someone tell the cashier at this place, whoever the guy at 4:25 pm on Sunday 1/21/24 is, that for someone who works at McDonalds he has no idea what Service, Kindness or their own App is. I pity whoever the friends of this person are. Because if he speaks to them the way he spoke to me today, referring to me as an idiot to his coworkers within earshot, they are better off with no friends whatsoever. The man with little to no intelligence, reading skills or comprehension apparently does not understand the concept of their own restaurant offers, and instead of taking my order decided that he was better off showcasing how “free fries Fridays” only works on Fridays- the coupon on my phone was for $1 medium fries. My friend, whoever you are, I loved the lack of kindness of your words, your agitated hand expressions, and how you immediately turned around and began calling me an idiot to your coworkers because I was too “stupid to understand what you were saying- Free Fries Fridays”. Loved it so much, I had to share my experience. If you need additional training, because apparently your management hasn’t helped you there, the Free Fries Fridays coupon disappears after Friday, and the $1 fries comes through for the rest of the days. Go off, king. Have fun at work, sorry for interrupting your flow or whatever it is you were too busy doing, rather than delivering the service you are paid to do. I would not waste my time time fighting over french fries with your ineptitude.Can’t give 0 stars, so take this single one and wear it as the participation sticker your teacher kept from you that has made you so sour. Have a blessed day.
Service: 1
Very slow employee don’t go there.
Atmosphere: 1
Food: 1
Service: 1
Wish I could give this McDonald’s no stars but I can’t. Improperly trained employees, a manager who has no idea how to run a business. A very tiny miserable short woman is the manager here at this location and stood in the back just scrolling on her phone while her associate had no idea what to do. We had a $1 fry coupon and the employee didn’t know how to take our order with the coupon so we scanned it at the scanner for it to not work. She grabbed her manager who got off her phone and then came over to assess the situation. Instead of trying to resolve the issue she just started to yell at her associate telling her to pretend that the register doesn’t even exist and to only use one. She then started to further tell the associate to never put the scanner where the customer can see it and to leave it up by them even though her supervisor said differently. They then acted like we weren’t there and didn’t talk to us about the situation. I asked if there was anything she can do to help and she refused to do anything. Horrible customer service, this McDonald’s is a complete joke.
Atmosphere: 1
Food: 1
Service: 1
manager has no idea how to do her job smh… how r u gonna mess up my mobile order n then do nothing to help.
Today I ordered large fries and an Oreo McFlurry. I crossed my finger when it came time to order the McFlurry because in the past the ice cream machine at Walmart in Casselberry NEVER worked. One of the employees started to say something about it possibly not making the McFlurry, ( I held my breath), outside waiting in the car was my granddaughter who wasn’t feeling “well”, and all she wanted was an Oreo McFlurry. Another employee ( the cashier) directed the other employee how to make the ice cream in the right order. Oreo first, then ice cream that lastly more Oreos. My thanks goes out to Al, who made mine and my granddaughters day. “It’s the little things”! McDonald’s you have a very caring and considerate person in Al. Thank you.?Kid-friendliness: Al saw it to make my granddaughter happy, making sure that she had the Oreo McFlurry.
Service: 5
I would put no stars ! The guy that works there was talking very inappropriate to my 5 year old son this man was wanting to talk to my child about eating human flesh and I started recording him after he said that he doesn’t need to Work there I feel the things he was trying to talk to my child was not age appropriate for him he is a 20 year old man ! We were patiently waiting for our Lyft so we would stand outside in the cold I was very uncomfortable and so was my son afterwards
Restaurantji Recommends
They NEVER have ICE!!!
Horrible customer service There were 2 girls and 1 guy In the front and only 1 of the girls was helping me and being nice, the other 2 employees were on the phone and ignored me, also the girl with the yellow hat had headphones on while my daughter was trying to ask for ketchup.Super unprofessional
Atmosphere: 1
Food: 1
Service: 3
Gave old fries (this explains why she made it a large because those fries had been sitting there for a while, then made a comment of don’t tell anyone as if you valued me as a guest in your establishment I would have rather had my fresh small fries.)old food and then did not want to give a full refund that was ridiculous I politely gave the order back and didn’t get a refund (she did not want to give a full refund so I told her don’t worry about, lost my business you just paid to have a review to help warn others. You could have simply make my order correct, the manager on duty made me realize my worth and how much I contributed to McDonald. In the long run you lose returning businesses, and I felt that this was done due to me placing my order at 10:36pm 24 mins (Sunday 10/08/2023 )before close time.
Atmosphere: 1
Food: 1
Service: 1
They didn’t have ice and the soda was flat asked for fries with no salt got fries with salt ??
Food: 1
Service: 1
Honestly the disgusting experience ever, I love to get McDonald’s after after work, but this is unacceptable. A BUG ON MY FOOD.