I ordered an 8 piece bucket on the app and arrived at the restaurant 5 minutes later for my 2:00pm pickup. I was told they were out of crispy and it would be ANOTHER 15-MINUTES! OK, I was very understanding and PATIENTLY waited! After waiting ANOTHER 10-minutes I asked for the Manager after my boss called me from work and wanted to know WHY I WASN’T BACK FROM MY 45-minute lunch break. The manager came to the counter after 29 minutes and said OK, your foods ready now! Now I will tell you WHY & HOW this happened. I carefully watched the drive-up window and the designated outside 3 or 4 outside parking places for food pickup. What they did was SERVE the drive up customers with their orders and let me WAIT! And my order was placed 5-minutes before I arrived inside the restaurant at my designated pick up time of 2:00pm. 3 of the 4 cars that arrived in the drive up window after me were ALL PURCHASING BUCKETS OF CHICKEN AND GOT THEIR ORDERS BY 2:15 while I was stuck there waiting! Also, when I arrived I was the only customer inside the restaurant at that time. Oh, I forgot to mention that I’m a handicapped senior citizen.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
warnutztheloserTV
Macaroni is amazing
Atmosphere: 5
Food: 5
Service: 5
Chris Jenner
Have been there twice in the last month and both times our order has been messed up. Service has
Food: 3
Recommended dishes: Fried Chicken
Francois Godson peterson
I like this
Atmosphere: 5
Food: 5
Service: 5
Nathan Olds
Good food. Fast service in the drive
Atmosphere: 4
Food: 5
Service: 5
Deborah Villanueva
Our chicken tasted old and dried, tough and greasy. The chicken legs were way to small. We go there often and legs have been decent sized and chicken fresh. I tried calling to complain but no answer and mail box full. So I am leaving this review so they know I received bad chicken. Very disappointed ?
Atmosphere: 5
Food: 1
Service: 5
RaeB
Service is always great but the food is NOT. I was excited for the rebrand of the hot and spicy wings but they were tiny, hard and gave me the runs. The biscuits are smaller and were hard and dry AF. If I’m paying more I expect fresh and tasty food. THEN I found out they were closed for inspection just 3 days before I visited! ?
Angie Deaner
9/7/2023**update** location temporarily shut down after inspection by dept of health.Full inspection report can be found online at myfloridalicense inspection detail. License # SEA16192259/3/2023There was a dead cockroach in my food. Went to talk to the manager who was surprised because "the food is covered." I asked for my money back. She asked if we were sure we didn't want them to remake the food. What?!? Not only did I completely lose my appetite, but I could not imagine them making more food for ANYONE that day. There was no apology. She did refund my money and we threw everything away. Thankfully we hadn't started eating.For full transparency, I left the same review on Taco Bell (same address but different reviews).The department of health and corporate office has been contacted.
Atmosphere: 1
Food: 1
Service: 1
Valerie Iam Success Poydras-Charles
This location is close to my work. The service is always outstanding. They are very polite and professional. But the food is hot or miss. I like the grilled chicken when it’s fresh. But boy you can really waste your money sometimes. They have to do a better quality check.
Constantly asks me to drive around their fast food line or go park and wait. Sometimes there's not even a car behind me.
Suzanne Mandich
This is the worst kfc I’ve ever been to. I ordered 2 meals. I got neither of them. Then the manager, Marie, made me pay for the meals again despite her ownincompetence. She was nasty to say the least. I have paid twice for one thing I ordered. This is a despicable restaurant with a despicable manager. The other employees are walking around on their cell phones or throwing food across the counter. This place is a sorry excuse for a restaurant. If I could give it a 0 I would.
Food: 1
Service: 1
Fernande simeon
Poor customer service KFC needs to go out of business. That's all I have to say. If anybody else wants to add your experience, feel free. Thank you.
Atmosphere: 1
Food: 1
Service: 1
sang young
Definitely my favorite spot for KFC. Always a pleasure placing my order through the drive. Good people and good food
Atmosphere: 5
Food: 5
Service: 5
Richard S.
I live 5 minutes from this location. So I go there. Today I ordered a small coleslaw, thru the drive window. Price. 2.99.. Got home, opened the bag , the container was half full.Yes, half full. Next tme I'll hold up the line behind me, by checking the product before I pull away. No wonder that KFC gets 2 stars
Chicken just doesn't taste the same
Atmosphere: 2
Food: 2
Service: 3
I ordered an 8 piece bucket on the app and arrived at the restaurant 5 minutes later for my 2:00pm pickup. I was told they were out of crispy and it would be ANOTHER 15-MINUTES! OK, I was very understanding and PATIENTLY waited! After waiting ANOTHER 10-minutes I asked for the Manager after my boss called me from work and wanted to know WHY I WASN’T BACK FROM MY 45-minute lunch break. The manager came to the counter after 29 minutes and said OK, your foods ready now! Now I will tell you WHY & HOW this happened. I carefully watched the drive-up window and the designated outside 3 or 4 outside parking places for food pickup. What they did was SERVE the drive up customers with their orders and let me WAIT! And my order was placed 5-minutes before I arrived inside the restaurant at my designated pick up time of 2:00pm. 3 of the 4 cars that arrived in the drive up window after me were ALL PURCHASING BUCKETS OF CHICKEN AND GOT THEIR ORDERS BY 2:15 while I was stuck there waiting! Also, when I arrived I was the only customer inside the restaurant at that time. Oh, I forgot to mention that I’m a handicapped senior citizen.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Macaroni is amazing
Atmosphere: 5
Food: 5
Service: 5
Have been there twice in the last month and both times our order has been messed up. Service has
Food: 3
Recommended dishes: Fried Chicken
I like this
Atmosphere: 5
Food: 5
Service: 5
Good food. Fast service in the drive
Atmosphere: 4
Food: 5
Service: 5
Our chicken tasted old and dried, tough and greasy. The chicken legs were way to small. We go there often and legs have been decent sized and chicken fresh. I tried calling to complain but no answer and mail box full. So I am leaving this review so they know I received bad chicken. Very disappointed ?
Atmosphere: 5
Food: 1
Service: 5
Service is always great but the food is NOT. I was excited for the rebrand of the hot and spicy wings but they were tiny, hard and gave me the runs. The biscuits are smaller and were hard and dry AF. If I’m paying more I expect fresh and tasty food. THEN I found out they were closed for inspection just 3 days before I visited! ?
9/7/2023**update** location temporarily shut down after inspection by dept of health.Full inspection report can be found online at myfloridalicense inspection detail. License # SEA16192259/3/2023There was a dead cockroach in my food. Went to talk to the manager who was surprised because "the food is covered." I asked for my money back. She asked if we were sure we didn't want them to remake the food. What?!? Not only did I completely lose my appetite, but I could not imagine them making more food for ANYONE that day. There was no apology. She did refund my money and we threw everything away. Thankfully we hadn't started eating.For full transparency, I left the same review on Taco Bell (same address but different reviews).The department of health and corporate office has been contacted.
Atmosphere: 1
Food: 1
Service: 1
This location is close to my work. The service is always outstanding. They are very polite and professional. But the food is hot or miss. I like the grilled chicken when it’s fresh. But boy you can really waste your money sometimes. They have to do a better quality check.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Constantly asks me to drive around their fast food line or go park and wait. Sometimes there's not even a car behind me.
This is the worst kfc I’ve ever been to. I ordered 2 meals. I got neither of them. Then the manager, Marie, made me pay for the meals again despite her ownincompetence. She was nasty to say the least. I have paid twice for one thing I ordered. This is a despicable restaurant with a despicable manager. The other employees are walking around on their cell phones or throwing food across the counter. This place is a sorry excuse for a restaurant. If I could give it a 0 I would.
Food: 1
Service: 1
Poor customer service KFC needs to go out of business. That's all I have to say. If anybody else wants to add your experience, feel free. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Definitely my favorite spot for KFC. Always a pleasure placing my order through the drive. Good people and good food
Atmosphere: 5
Food: 5
Service: 5
I live 5 minutes from this location. So I go there. Today I ordered a small coleslaw, thru the drive window. Price. 2.99.. Got home, opened the bag , the container was half full.Yes, half full. Next tme I'll hold up the line behind me, by checking the product before I pull away. No wonder that KFC gets 2 stars