This is a GREAT Waffle House on the N side. The crew is friendly and informative. Their steak and eggs, disappeared on the menu ,during the Pandemic. The cook informed me they just aren't on the menu. We have them, would you care for that? He was already making my breakfast sandwich, so I declined his offer. It was very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Debbie McDougald
We frequent different Wafflehouse's. The food and coffee are always good. Normally, the service is fast but not this morning. We sat at a booth. There were customers in the booths by us. We were completely ignored. The waitresses took care of the customers around us but never acknowledged us. One waitress stood by the register, doing nothing, with her back to us and never looked around to see us. So we left. We have never had poor service at any Wafflehouse until today.
Atmosphere: 4
Food: 5
Service: 3
Todd Brooks
Love the food but always soooo cold in the restaurant!
Atmosphere: 3
Food: 5
Service: 5
Neal Grube
Normally I love this Waffle House location, the food is always very well cooked…however since the change to online orders only and not calling in it seems that they no longer know how to make menu items correctly. Multiple times I have ordered sandwiches which used to be made correctly and now are made wrong every time. I never wanted them custom just the way they come on the menu…they just make them any way they want if it’s a “sandwich” basically I was told to specify how I wanted it on the order…which cannot be done other than adding items I can’t say put it on a bun not toast. When I select the sandwich it says served on a grilled bun…seems as though staff needs to be properly trained on how to make menu items as ordered now since they cannot ask about changes that were not asked for.
Food: 3
Service: 1
Josh Weekley
Check your order, drove 30 minutes round trip in the rain just to get home and find that they decided not to put my cheesesteak on bread and just through the steak and bacon in my hash browns.
Erica Belton
My visit was ok. There was nothing special about the customer service. Short and to the point. I'm not a regular customer, so I am not sure what the atmosphere is generally like. There wasn't anything wrong, just not special... no smiles (at least not at me)
Atmosphere: 2
Food: 4
Service: 3
Sherri D'Anna
Excellent food. Unfortunately they no longer take orders by phone and the ordering website doesn't allow any type of special instructions. I don't eat my hashbrowns crispy and now there is no way for me to order properly. There is no way to reach them by phone and the website says call the location for comments or concerns. Extremely disappointed.
Cindy Thompson
I came in to complain about a Waffle House at a different location since the phones would not let me get through to an actual person when I called. This location, the north side, where Mr. James works, is not where I had the problem, but he fixed me up real nice and I definitely will be coming back to the Waffle House on the north side when James is working!!! I had and issue with the Waffle House on James Lee Blvd, I told them two times I wanted slivered onions on my burger, I even went back for a third time after the burger was given to me to ask for slivered onions in a wrapper, and the cook and waitress told me he gave me onions under my burger, I just left because I knew what I was up against. They gave me onions in my hashbrowns which I did Not ask for with my burger, and in the burger they gave me the sautéed onions, again, which I did not ask for. I wanted slivered onions. So I’ll have to drive all the way back to Waffle House on James Lee Blvd to complain about them giving me what they wanted me to have vs what I asked for. Smh
Atmosphere: 5
Food: 5
Service: 5
Fu
The so called manager here is a CREEP! He only acted like he was going to hire me to get my number! Hide ya kids hide ya wife
Maria Pacheco
I went there with husband last night our meal was burnt and smelled like smoke 1/10 will never return
Hands down the best waffle house I've ever been to. My girlfriend and I went here for a silly little waffle house date after my debate tournament. The workers were so lovely and they chatted with us and joked around with us, and made a really fun and enjoyable memory out of a simple waffle house visit. The person who served us checked on us several times to make sure all was going well while also creating pleasant conversation. The service was absolutely 10/10. We got a simple chocolate chip waffle and a pumpkin spice waffle (which they put a little heart on with the whipped cream <3), both were really good, the perfect softness and sweetness that waffle house normally has. Overall, an absolutely amazing experience, especially for a waffle house. Definitely my favorite. 10/10
Atmosphere: 5
Food: 5
Service: 5
J O
Except for the eggs not done per request (over medium is not a runny yolk) the breakfast was
Atmosphere: 4
Food: 4
Service: 4
Meet and Leann Vyas
One of the best in our area. Orders are always correct and taste great.
secrect squirel
Was rush hour, but not e1 pulled their weight. So made for unnecessary bumps for the rest of workers.
Atmosphere: 4
Food: 5
Service: 4
Melissa Hendren
I was visiting my father and we went to the Waffle House in Crestview
This is a GREAT Waffle House on the N side. The crew is friendly and informative. Their steak and eggs, disappeared on the menu ,during the Pandemic. The cook informed me they just aren't on the menu. We have them, would you care for that? He was already making my breakfast sandwich, so I declined his offer. It was very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
We frequent different Wafflehouse's. The food and coffee are always good. Normally, the service is fast but not this morning. We sat at a booth. There were customers in the booths by us. We were completely ignored. The waitresses took care of the customers around us but never acknowledged us. One waitress stood by the register, doing nothing, with her back to us and never looked around to see us. So we left. We have never had poor service at any Wafflehouse until today.
Atmosphere: 4
Food: 5
Service: 3
Love the food but always soooo cold in the restaurant!
Atmosphere: 3
Food: 5
Service: 5
Normally I love this Waffle House location, the food is always very well cooked…however since the change to online orders only and not calling in it seems that they no longer know how to make menu items correctly. Multiple times I have ordered sandwiches which used to be made correctly and now are made wrong every time. I never wanted them custom just the way they come on the menu…they just make them any way they want if it’s a “sandwich” basically I was told to specify how I wanted it on the order…which cannot be done other than adding items I can’t say put it on a bun not toast. When I select the sandwich it says served on a grilled bun…seems as though staff needs to be properly trained on how to make menu items as ordered now since they cannot ask about changes that were not asked for.
Food: 3
Service: 1
Check your order, drove 30 minutes round trip in the rain just to get home and find that they decided not to put my cheesesteak on bread and just through the steak and bacon in my hash browns.
My visit was ok. There was nothing special about the customer service. Short and to the point. I'm not a regular customer, so I am not sure what the atmosphere is generally like. There wasn't anything wrong, just not special... no smiles (at least not at me)
Atmosphere: 2
Food: 4
Service: 3
Excellent food. Unfortunately they no longer take orders by phone and the ordering website doesn't allow any type of special instructions. I don't eat my hashbrowns crispy and now there is no way for me to order properly. There is no way to reach them by phone and the website says call the location for comments or concerns. Extremely disappointed.
I came in to complain about a Waffle House at a different location since the phones would not let me get through to an actual person when I called. This location, the north side, where Mr. James works, is not where I had the problem, but he fixed me up real nice and I definitely will be coming back to the Waffle House on the north side when James is working!!! I had and issue with the Waffle House on James Lee Blvd, I told them two times I wanted slivered onions on my burger, I even went back for a third time after the burger was given to me to ask for slivered onions in a wrapper, and the cook and waitress told me he gave me onions under my burger, I just left because I knew what I was up against. They gave me onions in my hashbrowns which I did Not ask for with my burger, and in the burger they gave me the sautéed onions, again, which I did not ask for. I wanted slivered onions. So I’ll have to drive all the way back to Waffle House on James Lee Blvd to complain about them giving me what they wanted me to have vs what I asked for. Smh
Atmosphere: 5
Food: 5
Service: 5
The so called manager here is a CREEP! He only acted like he was going to hire me to get my number! Hide ya kids hide ya wife
I went there with husband last night our meal was burnt and smelled like smoke 1/10 will never return
Restaurantji Recommends
Hands down the best waffle house I've ever been to. My girlfriend and I went here for a silly little waffle house date after my debate tournament. The workers were so lovely and they chatted with us and joked around with us, and made a really fun and enjoyable memory out of a simple waffle house visit. The person who served us checked on us several times to make sure all was going well while also creating pleasant conversation. The service was absolutely 10/10. We got a simple chocolate chip waffle and a pumpkin spice waffle (which they put a little heart on with the whipped cream <3), both were really good, the perfect softness and sweetness that waffle house normally has. Overall, an absolutely amazing experience, especially for a waffle house. Definitely my favorite. 10/10
Atmosphere: 5
Food: 5
Service: 5
Except for the eggs not done per request (over medium is not a runny yolk) the breakfast was
Atmosphere: 4
Food: 4
Service: 4
One of the best in our area. Orders are always correct and taste great.
Was rush hour, but not e1 pulled their weight. So made for unnecessary bumps for the rest of workers.
Atmosphere: 4
Food: 5
Service: 4
I was visiting my father and we went to the Waffle House in Crestview
Atmosphere: 5
Food: 5
Service: 5