The employee behind counter ( Spanish lady) extremely rude. Hard to understand, very argumentative. Explained to her that it was rude to give lip service to customers. Ended up leaving and other customers that were there and saw her attitude said the same thing, that she was rude and left as well. If I could rate the shop zero I would!The manager should let her go. No business can’t afford having an employee that ruins their reputation.
Kitty Cat
AVOID THIS SUBWAY LOCATION!! There is a woman employee, short black hair, that is absolutely out of her mind!! Disrespectful!! She doesn’t want to work!! Food also is not good prepared!! She must be fired!!
Atmosphere: 1
Service: 1
BigMattB
Just by reading some of the reviews, I should’ve not ordered from here, but did anyway cause it’s close to my house. Where do I start? First tried ordering online on a Sunday afternoon and it said that they weren’t taking online order’s. So ordered the very next day. Placed the order for 2 subs, a Philly and a tuna at 1:40pm said it would be ready at 1:55pm. I was running a little late and didn’t get there until 2:05. I walk in and the employee told me she hadn’t done them yet and that I had to wait. As I’m waiting she’s telling me what’s in the order she says that she can work faster if I tell her what it is instead of reading the print out. By this point it’s already 2:20 and there was only one person she was making a sub for. Didn’t have a majority of the ingredients and while making the subs she decides to pick up her cellphone and have a conversation with someone and I told her if it’s an emergency I can understand, but if not she needs to get off the phone and make the subs that should’ve been done a half hour ago. Of course I got the rolled eyes back with a side of attitude to include. This person needs to be let go. Just cause of that I’m never going back. Corporate needs to pay attention to these reviews!!!
Atmosphere: 1
Food: 1
Service: 1
Keron Murrell
I eat a lot of subway, and I've been to a lot of different franchises, and this one is one of the worst, especially when that lady is working. She always seems to be in a rush and doesn't take any care when preparing your sandwich. She doesn't clean up or keep anything in order. This location is the closest one to me, but I often go to further locations in order to avoid this lady. The other workers are okay, but overall, the location is lax and really in need of management improvement. Sometimes, it closes early and opens late. The time posted on the door serves no purpose.
Michelle Boots
Worst sub ever. I will Not be going back to this
Atmosphere: 2
Food: 1
Service: 2
Maria Rachael Platt
Saturday night 905 pm January 27, closed guy inside So I guess you don't close at 9:30
Atmosphere: 1
Food: 1
Service: 1
José Gesto
Bad attention
SheIsCROWNED
The short lady who works there seems very hostile. Like she has an attitude for no reason. She is disgusting, if you don’t like your job quit and find something else to do. But don’t be miserable and push off your misery on others . I hate coming to this location when she is behind the counter.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Shanna Navarro
I dont normally leave review like this but after my experience last week and this week and now seeing some other reviews I am leaving this. I dont know what happened to the older staff there but the new lady there, short and hispanic is the most rude person I have dealt with. Last week when I ordered online and went to pick it up I told her my order was wrong and she flat out ignored me. I stood there a few minutes before I finally just left and dealt with it. I ordered online again today and get there and she barely acknowledges me until I say I am here for a pickup(mind you I was there after the time it said it would be ready), it wasnt in the pickup spot so at first I thought maybe I was early but no my sandwich was just sitting on top of the register and it was cold. She told me to grab a cup handed me my sandwich and just turned and left. Of course when I went back to work to eat it, the bread was burnt from over toasting it, the bread she used was so small its was the size of what should be in a kiddie meal, there was hardly any meat in there and maybe one slice of cheese. I ordered the philly which is supposed to be double cheese. The vegetables were just tossed in there and not toasted with it. It was not busy in there at all matter of a fact there was one person eating and thats it so why such poor quality food and service. I will not order from this location again after 2 bad experiences and rude employee and I would not be surprised if that location doesnt last much longer since its never busy in there even at lunch time. I hope management sees these reviews and gets new staff. 13.00 later and still starving.
Atmosphere: 1
Food: 1
Service: 1
Princess Rivera
Tori Was very attentive and kind I definitely recommend coming to this subway!!!!!!!
*Horrible customer service and disgusting food* I will never order from this place again. I placed an online order and showed up to pick it up 10 mins later, this happened at 9:10 pm (they close at 9:30). When I walked in I said good evening to the worker, who did not reply and was clearly annoyed. She replied, "I've been waiting for you to close for 10 minutes." Mind you, they should still be open for another 20 mins. My food was all over the place, the order was not sealed, and the wrapper that my order came in was stained with some black substance. Upon walking out, the employee shouted " thank you" very loudly. At this point it was clear that she was ready to close about 30 minutes before their advertised closing time had my order not come in. It was also very clear that she was either inebriated or high on something. Funny enough, a few months back I was coincidentally picking up an order from here (the other worker, a bigger guy with tats thankfully took care of it), and I believe the same employee showed up, not dressed in uniform and looking high, and tried to get meatballs from the other employee that was working there, he declined. On another occasion when she was behind the counter, she had a TV show blasting in Spanish, to the point where one could not even be inside the establishment. Just some info in case management even cares about these reviews. Anyway, needless to say, I did not eat the food as I did not know what that black stuff on the wrapper was. The order also barely had any chicken and the bread was the wrong type. I went to a nearby restaurant instead. The moment they remove this employee from their payroll, I might return here. I will also post this review in the local community app, so others know to watch out for this. Oh, and if you want a picture of the employee, a review from 5 months ago by Kikito King included pictures of her walking away from them after a bad experience at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Josh
Been here three times. The first the woman attending was very rude, the second time was ok, the third time they were closed at 2PM.
Kikito King
We got to the store at 8:20pm. There was no one at the front. The TV volume was extremely high. When the employee showed up, she told us that we would be allowed to have a seat and eat, because she was getting ready to close. We asked, at what time do you close, because the schedule says 9pm on Fridays. In a mixed of sarcasm and rude, making faces, she said, ok, whatever. We told her that we would report it and she laughed at us. She seemed to be high by the way her eyes looked and the way she walked. When she saw that we took our phone to take some pictures she left us speaking alone, turned around and left. Long story short, we had to leave without our sandwiches and extremely disappointed. This happend on Friady, April 28th, at 8:20pm. ?
Atmosphere: 1
Food: 1
Service: 1
Meg Gonz
Worst store everI finally disused to put a reviewThis place the service sucks and on top of thatThey never stay open to the time on the door 8:45pm-8:50pm the front door is lockedThe open hrs is until 9:30pmFaulty advertising to the fullestSpecially if ur on your way home after 16hr shift and find yourself that this is not where to grab a quick bite to take home.
jon dom
Come here in the mornings around 9:30 am and they never have anything prepared or prepped . Everything looks crusty and old .who ever runs that store needs to give up and try something else . The worker seems tired and on drugs or something.
The employee behind counter ( Spanish lady) extremely rude. Hard to understand, very argumentative. Explained to her that it was rude to give lip service to customers. Ended up leaving and other customers that were there and saw her attitude said the same thing, that she was rude and left as well. If I could rate the shop zero I would!The manager should let her go. No business can’t afford having an employee that ruins their reputation.
AVOID THIS SUBWAY LOCATION!! There is a woman employee, short black hair, that is absolutely out of her mind!! Disrespectful!! She doesn’t want to work!! Food also is not good prepared!! She must be fired!!
Atmosphere: 1
Service: 1
Just by reading some of the reviews, I should’ve not ordered from here, but did anyway cause it’s close to my house. Where do I start? First tried ordering online on a Sunday afternoon and it said that they weren’t taking online order’s. So ordered the very next day. Placed the order for 2 subs, a Philly and a tuna at 1:40pm said it would be ready at 1:55pm. I was running a little late and didn’t get there until 2:05. I walk in and the employee told me she hadn’t done them yet and that I had to wait. As I’m waiting she’s telling me what’s in the order she says that she can work faster if I tell her what it is instead of reading the print out. By this point it’s already 2:20 and there was only one person she was making a sub for. Didn’t have a majority of the ingredients and while making the subs she decides to pick up her cellphone and have a conversation with someone and I told her if it’s an emergency I can understand, but if not she needs to get off the phone and make the subs that should’ve been done a half hour ago. Of course I got the rolled eyes back with a side of attitude to include. This person needs to be let go. Just cause of that I’m never going back. Corporate needs to pay attention to these reviews!!!
Atmosphere: 1
Food: 1
Service: 1
I eat a lot of subway, and I've been to a lot of different franchises, and this one is one of the worst, especially when that lady is working. She always seems to be in a rush and doesn't take any care when preparing your sandwich. She doesn't clean up or keep anything in order. This location is the closest one to me, but I often go to further locations in order to avoid this lady. The other workers are okay, but overall, the location is lax and really in need of management improvement. Sometimes, it closes early and opens late. The time posted on the door serves no purpose.
Worst sub ever. I will Not be going back to this
Atmosphere: 2
Food: 1
Service: 2
Saturday night 905 pm January 27, closed guy inside So I guess you don't close at 9:30
Atmosphere: 1
Food: 1
Service: 1
Bad attention
The short lady who works there seems very hostile. Like she has an attitude for no reason. She is disgusting, if you don’t like your job quit and find something else to do. But don’t be miserable and push off your misery on others . I hate coming to this location when she is behind the counter.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
I dont normally leave review like this but after my experience last week and this week and now seeing some other reviews I am leaving this. I dont know what happened to the older staff there but the new lady there, short and hispanic is the most rude person I have dealt with. Last week when I ordered online and went to pick it up I told her my order was wrong and she flat out ignored me. I stood there a few minutes before I finally just left and dealt with it. I ordered online again today and get there and she barely acknowledges me until I say I am here for a pickup(mind you I was there after the time it said it would be ready), it wasnt in the pickup spot so at first I thought maybe I was early but no my sandwich was just sitting on top of the register and it was cold. She told me to grab a cup handed me my sandwich and just turned and left. Of course when I went back to work to eat it, the bread was burnt from over toasting it, the bread she used was so small its was the size of what should be in a kiddie meal, there was hardly any meat in there and maybe one slice of cheese. I ordered the philly which is supposed to be double cheese. The vegetables were just tossed in there and not toasted with it. It was not busy in there at all matter of a fact there was one person eating and thats it so why such poor quality food and service. I will not order from this location again after 2 bad experiences and rude employee and I would not be surprised if that location doesnt last much longer since its never busy in there even at lunch time. I hope management sees these reviews and gets new staff. 13.00 later and still starving.
Atmosphere: 1
Food: 1
Service: 1
Tori Was very attentive and kind I definitely recommend coming to this subway!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
*Horrible customer service and disgusting food* I will never order from this place again. I placed an online order and showed up to pick it up 10 mins later, this happened at 9:10 pm (they close at 9:30). When I walked in I said good evening to the worker, who did not reply and was clearly annoyed. She replied, "I've been waiting for you to close for 10 minutes." Mind you, they should still be open for another 20 mins. My food was all over the place, the order was not sealed, and the wrapper that my order came in was stained with some black substance. Upon walking out, the employee shouted " thank you" very loudly. At this point it was clear that she was ready to close about 30 minutes before their advertised closing time had my order not come in. It was also very clear that she was either inebriated or high on something. Funny enough, a few months back I was coincidentally picking up an order from here (the other worker, a bigger guy with tats thankfully took care of it), and I believe the same employee showed up, not dressed in uniform and looking high, and tried to get meatballs from the other employee that was working there, he declined. On another occasion when she was behind the counter, she had a TV show blasting in Spanish, to the point where one could not even be inside the establishment. Just some info in case management even cares about these reviews. Anyway, needless to say, I did not eat the food as I did not know what that black stuff on the wrapper was. The order also barely had any chicken and the bread was the wrong type. I went to a nearby restaurant instead. The moment they remove this employee from their payroll, I might return here. I will also post this review in the local community app, so others know to watch out for this. Oh, and if you want a picture of the employee, a review from 5 months ago by Kikito King included pictures of her walking away from them after a bad experience at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Been here three times. The first the woman attending was very rude, the second time was ok, the third time they were closed at 2PM.
We got to the store at 8:20pm. There was no one at the front. The TV volume was extremely high. When the employee showed up, she told us that we would be allowed to have a seat and eat, because she was getting ready to close. We asked, at what time do you close, because the schedule says 9pm on Fridays. In a mixed of sarcasm and rude, making faces, she said, ok, whatever. We told her that we would report it and she laughed at us. She seemed to be high by the way her eyes looked and the way she walked. When she saw that we took our phone to take some pictures she left us speaking alone, turned around and left. Long story short, we had to leave without our sandwiches and extremely disappointed. This happend on Friady, April 28th, at 8:20pm. ?
Atmosphere: 1
Food: 1
Service: 1
Worst store everI finally disused to put a reviewThis place the service sucks and on top of thatThey never stay open to the time on the door 8:45pm-8:50pm the front door is lockedThe open hrs is until 9:30pmFaulty advertising to the fullestSpecially if ur on your way home after 16hr shift and find yourself that this is not where to grab a quick bite to take home.
Come here in the mornings around 9:30 am and they never have anything prepared or prepped . Everything looks crusty and old .who ever runs that store needs to give up and try something else . The worker seems tired and on drugs or something.