Imagine going to an ice cream shop, no one in it, wait 10 minutes, give them your money, and they tell you they don't have vanilla or chocolate... at an ice cream shop.
Atmosphere: 3
Food: 1
Service: 1
Bonnie Cooper
Great ? place ? ? ? ? stop here
Freddy Centeno
Great place to chill and take a break
Laura Stanton
Had birthday email from app but forgot. Walked in store, talked about wanting free scoop & was told offer not available!! Don’t they train these people on the product & company offers? Makes me wonder if anyone there knows what they are doing
Jeffrey Moore
I sure wish they would bring back Daiquiri Ice flavor ice cream. Spoiler alert! They are removing I've cream from the Garfield location! Nooooooo!
Cody Haynes
Great service with a smile!
Graciela Botello
Very poor service
Joseph Robinson
Wait was a bit long and didn't have items I wanted. Needs improvement and items need to be in stock.
Deneen M Jones
★★ 2 stars
hoobaguy
Waited in line behind a family of 5 for approximately 20 minutes while one employee out of 4 I saw was actually working. One of the others was playing a game on his tablet right behind the counter.I ordered 2 dipped waffle cones with a chocolate scoop, and a vanilla milkshake. They were out of dipped waffle cones, and vanilla ice cream. So I changed my order to one regular waffle cone with chocolate, a kids special shark cup, and a shake with rocky road. I was then told that they were out of the shark kids cups but they had turtle so I got that. The rocky road was marked incorrectly and was something else I didn't want. So I changed my shake to some awful chocolate flavor since my other items used the last of the regular chocolate.The kids turtle cup was supposed to have a special cup with a turtle shell cookie and special themed sprinkles. It came in a regular cup with regular sprinkles. Overall it was a terrible experience and I won't be returning to this store. It's terribly mismanaged and, honestly; corporate needs to step in. They also only had 22 flavors instead of the 31 they're supposed to have. There's a dairy queen across the street, and an ice cream place downtown that's closer to my house.
They didnt have half the stuff I asled for and still charged me wouldnt refund my money. I asked for a smoothie and they for real just put mangos in my cup. Didnt even blend it ... I wont be going back ever and to think I got there like every day. Very rude today.
Anais Camacho Gutierrez
Very upset! I just ordered by DoorDash , the person who bring the order in was by the name of Tristan , I order snacking bacon & they gave me a wake up wrap , I ordered a medium ice coffee with caramel swirl , French vanilla shot & cream a sugar & they didn’t put sugar at all , no caramel and very less cream , I also ordered a medium passion fruit drink , I don’t know if they restock the ice , but my drink taste like water.
Danielle
SO SLOW! Waited 20 min for a milkshake! Constantly out of products
Rosie Bells
Love it here. Quick and efficient. They make sure that its good and that you get it in your hands as fast as they can make it.
Imagine going to an ice cream shop, no one in it, wait 10 minutes, give them your money, and they tell you they don't have vanilla or chocolate... at an ice cream shop.
Atmosphere: 3
Food: 1
Service: 1
Great ? place ? ? ? ? stop here
Great place to chill and take a break
Had birthday email from app but forgot. Walked in store, talked about wanting free scoop & was told offer not available!! Don’t they train these people on the product & company offers? Makes me wonder if anyone there knows what they are doing
I sure wish they would bring back Daiquiri Ice flavor ice cream. Spoiler alert! They are removing I've cream from the Garfield location! Nooooooo!
Great service with a smile!
Very poor service
Wait was a bit long and didn't have items I wanted. Needs improvement and items need to be in stock.
★★ 2 stars
Waited in line behind a family of 5 for approximately 20 minutes while one employee out of 4 I saw was actually working. One of the others was playing a game on his tablet right behind the counter.I ordered 2 dipped waffle cones with a chocolate scoop, and a vanilla milkshake. They were out of dipped waffle cones, and vanilla ice cream. So I changed my order to one regular waffle cone with chocolate, a kids special shark cup, and a shake with rocky road. I was then told that they were out of the shark kids cups but they had turtle so I got that. The rocky road was marked incorrectly and was something else I didn't want. So I changed my shake to some awful chocolate flavor since my other items used the last of the regular chocolate.The kids turtle cup was supposed to have a special cup with a turtle shell cookie and special themed sprinkles. It came in a regular cup with regular sprinkles. Overall it was a terrible experience and I won't be returning to this store. It's terribly mismanaged and, honestly; corporate needs to step in. They also only had 22 flavors instead of the 31 they're supposed to have. There's a dairy queen across the street, and an ice cream place downtown that's closer to my house.
Restaurantji Recommends
Great Choices of Flavor
They didnt have half the stuff I asled for and still charged me wouldnt refund my money. I asked for a smoothie and they for real just put mangos in my cup. Didnt even blend it ... I wont be going back ever and to think I got there like every day. Very rude today.
Very upset! I just ordered by DoorDash , the person who bring the order in was by the name of Tristan , I order snacking bacon & they gave me a wake up wrap , I ordered a medium ice coffee with caramel swirl , French vanilla shot & cream a sugar & they didn’t put sugar at all , no caramel and very less cream , I also ordered a medium passion fruit drink , I don’t know if they restock the ice , but my drink taste like water.
SO SLOW! Waited 20 min for a milkshake! Constantly out of products
Love it here. Quick and efficient. They make sure that its good and that you get it in your hands as fast as they can make it.