They are the worse place. Very slow. Always short employees. They never smile. Looks like they don't wanna work there. Don't waste your time to get there. Their service is super slow. Today I came to pick up the order at 11.49am. Time is noon order is still not ready yet. General manager play game with her kids. Other employee looking her phone. Only one young lady working and trying to do everything. Therr arr 5 deliveries still waiting.
Wayne T.
Not your typical Jersey Miike's. I have been to many JM's but this is not one to re-visit. Not the friendliest staff and NO VETERAN'S DISCOUNT, what? Come on guys! You are in a retirement community with many veterans. Are you not appreciative of their sacrifice? The food was ok, but I wouldn't return and encourage my friends and other veterans to go elsewhere. 4/1/24 @ 2pm
Orlando Melendez
I've been to several Jersey Mike's and have always had a good experience. This location in Deland wasn't as good. There were two young ladies working, they're demeanor seemed as if they really didn't want to be there. They weren't rude or anything like that. It was obvious they didn't want to be there also because the condition of the location was terrible. After I ordered my food I walked to the register to pay and from there I was able to see the condition of the floor from behind the register to over near the grill and there was so much filth on the floor that I immediately regretted ordering anything. After I got my food I went to sit at a table and all the tables were dirty, I had to wipe a table myself. Then, the sandwich, it wasn't as good as I usually have had at other Jersey Mike's locations. It's really a shame because this is the closest to my home. I won't be going back again.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Regular Submarine Sandwich
Brittany Mistretta
The two girls that were just in today that made and prepared my sandwich did a great job my sandwich was so good and the cream soda is on point loved every bit of it.
Atmosphere: 5
Food: 5
Service: 5
T. M.
The food here is great, that’s not the issue. I used to come in here a lot since it’s conveniently located for me, but the staff are something else. They’re constantly talking to each other or on their cell phones - to the extent that I can’t even ask for something on my sandwich as they’re making it…because I can’t get a word in as they’re chumming it up. It’s just bizarre. Store is always dirty too. The employee who rang me up this last time just stood there for - seriously - probably about 60 seconds texting. I honestly wanted to see how long she would hold out before actually waiting on a customer. When I started to feel awkward I finally said, “I haven’t paid yet,” prompting her to act. She did not even look up from her phone, keyed something in, and said nothing. I only knew to pay because the card machine lit up. I paid. She never said a word, never handed me a receipt, nothing. I had to ask for the cup for the fountain drink I ordered - while she was still texting, never even looked up again. It was honestly laughable that she was that engrossed in her phone, but this has happened so many times now with this same employee that it’s started to wear on me. I avoid the place now because it just feels cringy to go in.
Atmosphere: 2
Food: 5
Service: 2
Jake Pippins
I would like to give 5 stars. I didn't.I expected better. Not the employees fault, rather the owners fault. Not adequately staffed. 2 employees Friday at 5pm. I don't want to hear someone called out, that's no excuse if you staff properly you won't have a problem when someone don't show up. If you can't staff then close the doors. I like to see employees follow sanitation guidelines but when you understaffed your restaurant it leaves them no choice but to not follow safety for food handling procedures, not the employees fault. Same gloves touch meat then vegetable then bread then cheese, they have no time to practice safety or cleanliness. Store tables dirty, work area floor disgusting, no time to clean. JM has good products, but no good if not handled safely. (Sick). If you only have 2 employees on Friday at 5pm, then close your doors before you cause someone to fall ill and clean your dirty store, no one wants to sit in a dirty seat or table. I went to my car and ate, that was not the plan. All I thought when eating is I better not get food poisoning from cross contamination. Fortunately, I did not get sick.The employees were working hard and trying but that's not enough! I don't even blame management, I blame the owner of this store. I know better, this was not quality and if you're charging 20 bucks for a couple of sub sandwiches it better be quality.. ALL THE WAY! I've read the other reviews posted, you're not taking this serious because the poor reviews keep coming. If your going to pay the bottom of the barrel and charge ridiculous prices you can afford to have the restaurant staffed adequately, following procedures and a clean environment. DO BETTER!1st and last visit to JM's Deland. Your bottom line appears to be the $, it's mine as well..?For me, I use to eat out 4 to 5 times a week. With inflation it's once or twice a month. It's not that I can't afford to, I'm not going to, it's the lack of.... and business wanting more. Many restaurants are failing "in this day and age". I put the slow roll on now. Run your business as you like, you do you. No need to reply JM, actions speak louder then words.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Regular Submarine Sandwich
Tracy Rice
The last 3 times we have been here either they can’t take cards and it is only cash or they are out of something. Like today no provolone cheese and no Rosemary bread. Most of the time they have only 2 ladies working like dogs. Whoever runs this store needs to do better.
Atmosphere: 2
Food: 2
Service: 4
M.W Peters
Called for order and phone keeps cutting off. Will try Orange City instead. Ridiculous!!!!
justin knuebel
They are only taking cash at 02-24-2024 and didn’t have a sign up.
Atmosphere: 3
Food: 1
Service: 1
onur keskiner
I have a great experience at jersey Mike's sandwich shop. Giana is a great employees very positive energy, listen the customer and very professional. Definitely
I am so very dissapointed with the service I didn't receive today at the Deland store at 2375 S. Williamson blvd. They weren't really busy. Only four customers were in the store. I stood at the counter ready to order for 10 minutes. No one acknowledged me in any way. So I left,disappointed and still hungry.
loriyeye seleck
Great food ,great service ?♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portabella Cheese Steak, Ham and Provolone
Now, we love J.Mike's...but this one? WTH? Yesterday we were the only people in there and we ordered our 2 subs. 3 ladies standing back there...nothing to do. And then, after we ordered, they start slooooowly making ALL the phone orders. While I'm Standing there, waiting for mine. They're all moving in slow motion, reading the to-go tickets... Evidently I don't get my little ham & cheese until they've filled all these orders. ?? I'm here. I'm waiting....are they doing this on purpose? Do they care? idk. But I DO KNOW the franchise owner probably cares.
M p (P)
Ordered subs for curbside pick up. Was waiting outside for about 20 minutes after my order said it would be done. I looked up the phone number for the place and the phone was disconnected so I could not call. I was forced to go inside only to see the girls at the counter messing around and my orders sitting on the counter, ready to go for God knows how long terrible service .
They are the worse place. Very slow. Always short employees. They never smile. Looks like they don't wanna work there. Don't waste your time to get there. Their service is super slow. Today I came to pick up the order at 11.49am. Time is noon order is still not ready yet. General manager play game with her kids. Other employee looking her phone. Only one young lady working and trying to do everything. Therr arr 5 deliveries still waiting.
Not your typical Jersey Miike's. I have been to many JM's but this is not one to re-visit. Not the friendliest staff and NO VETERAN'S DISCOUNT, what? Come on guys! You are in a retirement community with many veterans. Are you not appreciative of their sacrifice? The food was ok, but I wouldn't return and encourage my friends and other veterans to go elsewhere. 4/1/24 @ 2pm
I've been to several Jersey Mike's and have always had a good experience. This location in Deland wasn't as good. There were two young ladies working, they're demeanor seemed as if they really didn't want to be there. They weren't rude or anything like that. It was obvious they didn't want to be there also because the condition of the location was terrible. After I ordered my food I walked to the register to pay and from there I was able to see the condition of the floor from behind the register to over near the grill and there was so much filth on the floor that I immediately regretted ordering anything. After I got my food I went to sit at a table and all the tables were dirty, I had to wipe a table myself. Then, the sandwich, it wasn't as good as I usually have had at other Jersey Mike's locations. It's really a shame because this is the closest to my home. I won't be going back again.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Regular Submarine Sandwich
The two girls that were just in today that made and prepared my sandwich did a great job my sandwich was so good and the cream soda is on point loved every bit of it.
Atmosphere: 5
Food: 5
Service: 5
The food here is great, that’s not the issue. I used to come in here a lot since it’s conveniently located for me, but the staff are something else. They’re constantly talking to each other or on their cell phones - to the extent that I can’t even ask for something on my sandwich as they’re making it…because I can’t get a word in as they’re chumming it up. It’s just bizarre. Store is always dirty too. The employee who rang me up this last time just stood there for - seriously - probably about 60 seconds texting. I honestly wanted to see how long she would hold out before actually waiting on a customer. When I started to feel awkward I finally said, “I haven’t paid yet,” prompting her to act. She did not even look up from her phone, keyed something in, and said nothing. I only knew to pay because the card machine lit up. I paid. She never said a word, never handed me a receipt, nothing. I had to ask for the cup for the fountain drink I ordered - while she was still texting, never even looked up again. It was honestly laughable that she was that engrossed in her phone, but this has happened so many times now with this same employee that it’s started to wear on me. I avoid the place now because it just feels cringy to go in.
Atmosphere: 2
Food: 5
Service: 2
I would like to give 5 stars. I didn't.I expected better. Not the employees fault, rather the owners fault. Not adequately staffed. 2 employees Friday at 5pm. I don't want to hear someone called out, that's no excuse if you staff properly you won't have a problem when someone don't show up. If you can't staff then close the doors. I like to see employees follow sanitation guidelines but when you understaffed your restaurant it leaves them no choice but to not follow safety for food handling procedures, not the employees fault. Same gloves touch meat then vegetable then bread then cheese, they have no time to practice safety or cleanliness. Store tables dirty, work area floor disgusting, no time to clean. JM has good products, but no good if not handled safely. (Sick). If you only have 2 employees on Friday at 5pm, then close your doors before you cause someone to fall ill and clean your dirty store, no one wants to sit in a dirty seat or table. I went to my car and ate, that was not the plan. All I thought when eating is I better not get food poisoning from cross contamination. Fortunately, I did not get sick.The employees were working hard and trying but that's not enough! I don't even blame management, I blame the owner of this store. I know better, this was not quality and if you're charging 20 bucks for a couple of sub sandwiches it better be quality.. ALL THE WAY! I've read the other reviews posted, you're not taking this serious because the poor reviews keep coming. If your going to pay the bottom of the barrel and charge ridiculous prices you can afford to have the restaurant staffed adequately, following procedures and a clean environment. DO BETTER!1st and last visit to JM's Deland. Your bottom line appears to be the $, it's mine as well..?For me, I use to eat out 4 to 5 times a week. With inflation it's once or twice a month. It's not that I can't afford to, I'm not going to, it's the lack of.... and business wanting more. Many restaurants are failing "in this day and age". I put the slow roll on now. Run your business as you like, you do you. No need to reply JM, actions speak louder then words.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Regular Submarine Sandwich
The last 3 times we have been here either they can’t take cards and it is only cash or they are out of something. Like today no provolone cheese and no Rosemary bread. Most of the time they have only 2 ladies working like dogs. Whoever runs this store needs to do better.
Atmosphere: 2
Food: 2
Service: 4
Called for order and phone keeps cutting off. Will try Orange City instead. Ridiculous!!!!
They are only taking cash at 02-24-2024 and didn’t have a sign up.
Atmosphere: 3
Food: 1
Service: 1
I have a great experience at jersey Mike's sandwich shop. Giana is a great employees very positive energy, listen the customer and very professional. Definitely
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I am so very dissapointed with the service I didn't receive today at the Deland store at 2375 S. Williamson blvd. They weren't really busy. Only four customers were in the store. I stood at the counter ready to order for 10 minutes. No one acknowledged me in any way. So I left,disappointed and still hungry.
Great food ,great service ?♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portabella Cheese Steak, Ham and Provolone
What can I say great subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portabella Chicken Cheese Steak
Now, we love J.Mike's...but this one? WTH? Yesterday we were the only people in there and we ordered our 2 subs. 3 ladies standing back there...nothing to do. And then, after we ordered, they start slooooowly making ALL the phone orders. While I'm Standing there, waiting for mine. They're all moving in slow motion, reading the to-go tickets... Evidently I don't get my little ham & cheese until they've filled all these orders. ?? I'm here. I'm waiting....are they doing this on purpose? Do they care? idk. But I DO KNOW the franchise owner probably cares.
Ordered subs for curbside pick up. Was waiting outside for about 20 minutes after my order said it would be done. I looked up the phone number for the place and the phone was disconnected so I could not call. I was forced to go inside only to see the girls at the counter messing around and my orders sitting on the counter, ready to go for God knows how long terrible service .
Atmosphere: 1
Food: 1
Service: 1