We waited for 20 minutes for fast food to come out. Which was fine.. drive off only to find out the part of the order was missing when I called back some idiot answered the phone. When I asked for credit he refused and said “ you want me to magically make that happen” then proceeded with “ okay, have a good one” and hung up. Are you serious? Where is the customer service. We got home we had ordered supreme which was charged at $11.80 got our items which we didn’t receive. The chicken quesadilla was disgusting.
Food: 1
Service: 1
Michele Grieco
Always good for a fast meal!
Food: 5
Service: 5
Recommended dishes: Taco Supreme
Maureen Dunn
I always go in & order to go. When I go thru the drive thru I get home & the order is never right. I crave Taco Bell once a month. A crunchwrap?
Atmosphere: 3
Food: 3
Service: 3
Melissa Kaminski
We usually order door dash but decided to give the app a try. We ordered 8 items and only received 5. Despite people not being able to eat, we are still trying to get a refund. There is no customer service on the app. Would not recommend. They will steal your money. Good luck. you may get some of what you ordered and there's no one to help if you don't.
Atmosphere: 1
Food: 1
Service: 1
Jeciane Lago
Paid for extras and didn't get
Atmosphere: 3
Food: 2
Service: 2
Julia P
Dunedin Taco Bell Team is the best!! I have lived here for 2 years now and come maybe 1-2 nights a week after work. I usually would not do so because I have had a bad taste for fast-food in my lifelong experience with bad quality of food and service. This Taco Bell location has given me more hope for the industry. Not only is the food pippin hot still when I arrive home, but the customer service is even better. Tonight, Yavonne was the representative at the drive-thru and it was incredible how he made me feel accommodated even though I was kind of difficult to deal with from the beginning because I was having issues with the Taco Bell App. He made it a priority that I was taken well taken care of. I have never seen him before (Not too many -like not enough- hot sauces girl). But I must compliment the manager as well because the hiring at this particular location is out of the park. I have not once in the two years of being a resident of Dunedin had a bad experience at the Taco Bell on Main Street. Well done, Team!! I will be a forever customer. Thank you so much for your spectacular service. - Julia Peck
Matt Cremers
Tipped $5 which no one probably does ask for the food Grill didn't get that the only thing nice about my experience was the customer service from the gay guy and the guy who made the Food Grilled one of them so he's just being a lazy...
Food: 1
Service: 5
Recommended dishes: Wrap
Crow Bird
Employees were very on point and pleasant to interact with! We got our food very quickly and the employees who served us went above and beyond. They deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
Bekah Kashtan
I called to make sure the frozen drink machine was up and running before I got into the drive-through because I always have an issue with this store and they said the machine was up and working and as soon as I pull up not even 2 mins later and say my order, which is only a Baja blast freeze they tell me it’s down, it’s such a rude and condescending way like it’s a joke and it’s funny to them and then I had to sit in line for 15 minutes and wait for everyone else to get their food.
Atmosphere: 1
Food: 1
Service: 1
Matt Fields
Why are the prices getting higher if the service and food quality is getting worse?
These tacos are unacceptable. I received 3 tacos and they all were broken with a little bit of meat and lettuce, no cheese. I’d show pictures if it was an option. Taco Bell food has really went down hill. The quality in the last 2 yrs is below any good standard for a reputable take out place. I’ve been an avid supporter but I won’t any more. My soda was out and I asked for another kind, that was out too. SMH after this visit!
Atmosphere: 1
Food: 1
Service: 2
ken guillotte
even though food taste good no one teaches how to really make a taco or burrito supreme , an none of the stores are the same. all too fast an no one cares what comes out.
Atmosphere: 3
Food: 5
Service: 5
MacLean F
Ordered delivery and half the items were wrong and other items were just completely missing. Had to order more so everyone had something to eat but of course you get charged another delivery fee for their mistake. Portions sizes of tacos and sides small. Burrito portion size and taste just ok. First time trying and wouldn’t go again if there were any other options.
Sheila Koon
The customer service was amazing tonight! Very friendly & offered up sauces that would compliment my meal. I was treated like there wasn't a line. Food was made correctly, hot & yummy.
Paul Taylor
This is one of few Taco Bells in the area that consistently has delicious food plus they give you more than a mouthful.?
We waited for 20 minutes for fast food to come out. Which was fine.. drive off only to find out the part of the order was missing when I called back some idiot answered the phone. When I asked for credit he refused and said “ you want me to magically make that happen” then proceeded with “ okay, have a good one” and hung up. Are you serious? Where is the customer service. We got home we had ordered supreme which was charged at $11.80 got our items which we didn’t receive. The chicken quesadilla was disgusting.
Food: 1
Service: 1
Always good for a fast meal!
Food: 5
Service: 5
Recommended dishes: Taco Supreme
I always go in & order to go. When I go thru the drive thru I get home & the order is never right. I crave Taco Bell once a month. A crunchwrap?
Atmosphere: 3
Food: 3
Service: 3
We usually order door dash but decided to give the app a try. We ordered 8 items and only received 5. Despite people not being able to eat, we are still trying to get a refund. There is no customer service on the app. Would not recommend. They will steal your money. Good luck. you may get some of what you ordered and there's no one to help if you don't.
Atmosphere: 1
Food: 1
Service: 1
Paid for extras and didn't get
Atmosphere: 3
Food: 2
Service: 2
Dunedin Taco Bell Team is the best!! I have lived here for 2 years now and come maybe 1-2 nights a week after work. I usually would not do so because I have had a bad taste for fast-food in my lifelong experience with bad quality of food and service. This Taco Bell location has given me more hope for the industry. Not only is the food pippin hot still when I arrive home, but the customer service is even better. Tonight, Yavonne was the representative at the drive-thru and it was incredible how he made me feel accommodated even though I was kind of difficult to deal with from the beginning because I was having issues with the Taco Bell App. He made it a priority that I was taken well taken care of. I have never seen him before (Not too many -like not enough- hot sauces girl). But I must compliment the manager as well because the hiring at this particular location is out of the park. I have not once in the two years of being a resident of Dunedin had a bad experience at the Taco Bell on Main Street. Well done, Team!! I will be a forever customer. Thank you so much for your spectacular service. - Julia Peck
Tipped $5 which no one probably does ask for the food Grill didn't get that the only thing nice about my experience was the customer service from the gay guy and the guy who made the Food Grilled one of them so he's just being a lazy...
Food: 1
Service: 5
Recommended dishes: Wrap
Employees were very on point and pleasant to interact with! We got our food very quickly and the employees who served us went above and beyond. They deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
I called to make sure the frozen drink machine was up and running before I got into the drive-through because I always have an issue with this store and they said the machine was up and working and as soon as I pull up not even 2 mins later and say my order, which is only a Baja blast freeze they tell me it’s down, it’s such a rude and condescending way like it’s a joke and it’s funny to them and then I had to sit in line for 15 minutes and wait for everyone else to get their food.
Atmosphere: 1
Food: 1
Service: 1
Why are the prices getting higher if the service and food quality is getting worse?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
These tacos are unacceptable. I received 3 tacos and they all were broken with a little bit of meat and lettuce, no cheese. I’d show pictures if it was an option. Taco Bell food has really went down hill. The quality in the last 2 yrs is below any good standard for a reputable take out place. I’ve been an avid supporter but I won’t any more. My soda was out and I asked for another kind, that was out too. SMH after this visit!
Atmosphere: 1
Food: 1
Service: 2
even though food taste good no one teaches how to really make a taco or burrito supreme , an none of the stores are the same. all too fast an no one cares what comes out.
Atmosphere: 3
Food: 5
Service: 5
Ordered delivery and half the items were wrong and other items were just completely missing. Had to order more so everyone had something to eat but of course you get charged another delivery fee for their mistake. Portions sizes of tacos and sides small. Burrito portion size and taste just ok. First time trying and wouldn’t go again if there were any other options.
The customer service was amazing tonight! Very friendly & offered up sauces that would compliment my meal. I was treated like there wasn't a line. Food was made correctly, hot & yummy.
This is one of few Taco Bells in the area that consistently has delicious food plus they give you more than a mouthful.?
Atmosphere: 5
Food: 5
Service: 5