The attention of those who prepare the coffee is terrible, they do not know how to treat the public and they do not take care of the order of the orders.The attention of those who prepare the cafe is terrible, they do not know how to treat the public and they do not take care of the order of the orders.
Service: 1
h p
Went there with my brothers and parents, the server and cashier were racist to the next level. 2 men before us got ice cream then payed and when we approached the cashier gave the server a look and we were told to pay first? excuse me? anyways its wtv I went ahead and paid, the cashier was so rude, if I didnt have my 2 baby brothers with me id get the manager and show him/her what was going on. After we paid the server started taking her sweet time and talking to a janitor? I had to say excuse me loudly to get her attention. We sat down just to watch other get stuff BEFORE paying. RIDICULOUS. Teach your servers to treat everyone the same! Ive put an image of the cashier, the server decided to go hide in the back when she say me approaching.
Atmosphere: 1
Food: 3
Service: 1
avi saroussi
Very poor quality of productThe ice cream its disgusting.The service from the stuff Very bad also,teach them how to smile please.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Williams
Jacquelyn, indicated samples of the were not be given out at this time. However, when a white couple approached, sample was given immediately. The excuse was that the small spoons were not available. The couple was given a sample with the black spoon used to consume orders. My friend explained use the larger spoon to dispense the smaller amount. Where we profiled?
Atmosphere: 4
Food: 4
Service: 2
Cayla Madaris
Great experience. The best banana nut muffin I've ever had, a great bananas foster dessert, delicious Gelato and well-made coffee. Conveniently at the elevators of the guitar hotel. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
Ralph Conklin
Good coffee and selection of pastries at Seminole Hard Rock.
Ramsey P.
Constant Grind is located in the Hardrock Hotel. It would be a pain to go if you're not visiting the hotel as it would take a long walk to get there from the parking garage. However, if you are at the hotel it's an excellent dessert shop. We had the Peanut butter cup gelato and it was excellent. Creamy, sweet and loved the peanut butter chunks in the gelato. It's lit up pretty nice and is right next to the guitar hotel by the pool entrance. Perfect to grab a bite and head over. The staff were all very friendly, they offer a sample trying as well if you are unsure of what to get. Prices were decent for the location and quality. Would come back
Vicente Albuerne
Our next family food is take us to Constant Grind (at Hark Rock Hotel) with a category of 3.4 and more than 46 reviews? small coffee shop located inside the Hotel.After a day walking around the Hotel and that includes the pool, shops and other entertainment places, the best option is to enjoy a Latte or an Espresso accompanied by a delicious dessert to regain energy but if your hunger is greater you can also order a exquisite sandwich specialty of the house and all that is offered to you by Constant Grind, with your recovered body continue the tour towards the casino machines to try your luck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Tart, Gelato
Master Vicente A.
Our next family food is take us to Constant Grind (at Hark Rock Hotel) with a category of 3.4 and more than 46 reviews? small coffee shop located inside the Hotel.After a day walking around the Hotel and that includes the pool, shops and other entertainment places, the best option is to enjoy a Latte or an Espresso accompanied by a delicious dessert to regain energy but if your hunger is greater you can also order a exquisite sandwich specialty of the house and all that is offered to you by Constant Grind, with your recovered body continue the tour towards the casino machines to try your luck.
Vane Franco
The coffee was alright. The key lime tart looked beautiful. The taste was alright. I want to go back to try more desserts.
They should rename it Constant Waiting. Busy Sunday AM they've got one cashier and a long line of old ladies ordering 12 drinks. 30 min wait for drip coffee.
505shayb
The WORST hotel experience I've ever had. The hallways smelt like garbage in someone's pants. The hotel staff was rude and pompous and multiple times went on power trips. The coming in and out of the hotel was higher security than Fort Knox. The food was gross and repetitive. BUT THE WORST PART. The hotel uses a room key system that seems like its from before cell phones were invented and I had to a new room key every single time I went to my room. IMAGINE waiting 10-40 minutes in line at the front desk just to have to go back to your room. It's pretty dangerous because I just stopped shutting and put a towel in it and one time almost scaled the outside of the building from my friends room but didn't want to die that day. Oh, and they don't have elevators. The end. Hopefully the end of the HardRock Cancun.
Vanessa Franco
The coffee was alright. The key lime tart looked beautiful. The taste was alright. I want to go back to try more desserts.
Atmosphere: 5
Food: 4
Service: 4
Culture35952601976
We spent our New Year at Seminole Hard Rock Hotel. We learned about native the Seminole Tribe of Florida, their cultures, their histories, their legacies and everything was awesome. We wish to come bak again in the near future and feel the same experience again.
Swisstraveller1291
Not felt welcome. Stayed three nights, had to change room because accessible room was occupied the first night (although we reserved it beforehand), housekeeping did not clean the room and finally member points were not given in full, on contrary they deducted some without obvious reason. Would not go there again.
The attention of those who prepare the coffee is terrible, they do not know how to treat the public and they do not take care of the order of the orders.The attention of those who prepare the cafe is terrible, they do not know how to treat the public and they do not take care of the order of the orders.
Service: 1
Went there with my brothers and parents, the server and cashier were racist to the next level. 2 men before us got ice cream then payed and when we approached the cashier gave the server a look and we were told to pay first? excuse me? anyways its wtv I went ahead and paid, the cashier was so rude, if I didnt have my 2 baby brothers with me id get the manager and show him/her what was going on. After we paid the server started taking her sweet time and talking to a janitor? I had to say excuse me loudly to get her attention. We sat down just to watch other get stuff BEFORE paying. RIDICULOUS. Teach your servers to treat everyone the same! Ive put an image of the cashier, the server decided to go hide in the back when she say me approaching.
Atmosphere: 1
Food: 3
Service: 1
Very poor quality of productThe ice cream its disgusting.The service from the stuff Very bad also,teach them how to smile please.
Atmosphere: 1
Food: 1
Service: 1
Jacquelyn, indicated samples of the were not be given out at this time. However, when a white couple approached, sample was given immediately. The excuse was that the small spoons were not available. The couple was given a sample with the black spoon used to consume orders. My friend explained use the larger spoon to dispense the smaller amount. Where we profiled?
Atmosphere: 4
Food: 4
Service: 2
Great experience. The best banana nut muffin I've ever had, a great bananas foster dessert, delicious Gelato and well-made coffee. Conveniently at the elevators of the guitar hotel. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
Good coffee and selection of pastries at Seminole Hard Rock.
Constant Grind is located in the Hardrock Hotel. It would be a pain to go if you're not visiting the hotel as it would take a long walk to get there from the parking garage. However, if you are at the hotel it's an excellent dessert shop. We had the Peanut butter cup gelato and it was excellent. Creamy, sweet and loved the peanut butter chunks in the gelato. It's lit up pretty nice and is right next to the guitar hotel by the pool entrance. Perfect to grab a bite and head over. The staff were all very friendly, they offer a sample trying as well if you are unsure of what to get. Prices were decent for the location and quality. Would come back
Our next family food is take us to Constant Grind (at Hark Rock Hotel) with a category of 3.4 and more than 46 reviews? small coffee shop located inside the Hotel.After a day walking around the Hotel and that includes the pool, shops and other entertainment places, the best option is to enjoy a Latte or an Espresso accompanied by a delicious dessert to regain energy but if your hunger is greater you can also order a exquisite sandwich specialty of the house and all that is offered to you by Constant Grind, with your recovered body continue the tour towards the casino machines to try your luck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Tart, Gelato
Our next family food is take us to Constant Grind (at Hark Rock Hotel) with a category of 3.4 and more than 46 reviews? small coffee shop located inside the Hotel.After a day walking around the Hotel and that includes the pool, shops and other entertainment places, the best option is to enjoy a Latte or an Espresso accompanied by a delicious dessert to regain energy but if your hunger is greater you can also order a exquisite sandwich specialty of the house and all that is offered to you by Constant Grind, with your recovered body continue the tour towards the casino machines to try your luck.
The coffee was alright. The key lime tart looked beautiful. The taste was alright. I want to go back to try more desserts.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
They should rename it Constant Waiting. Busy Sunday AM they've got one cashier and a long line of old ladies ordering 12 drinks. 30 min wait for drip coffee.
The WORST hotel experience I've ever had. The hallways smelt like garbage in someone's pants. The hotel staff was rude and pompous and multiple times went on power trips. The coming in and out of the hotel was higher security than Fort Knox. The food was gross and repetitive. BUT THE WORST PART. The hotel uses a room key system that seems like its from before cell phones were invented and I had to a new room key every single time I went to my room. IMAGINE waiting 10-40 minutes in line at the front desk just to have to go back to your room. It's pretty dangerous because I just stopped shutting and put a towel in it and one time almost scaled the outside of the building from my friends room but didn't want to die that day. Oh, and they don't have elevators. The end. Hopefully the end of the HardRock Cancun.
The coffee was alright. The key lime tart looked beautiful. The taste was alright. I want to go back to try more desserts.
Atmosphere: 5
Food: 4
Service: 4
We spent our New Year at Seminole Hard Rock Hotel. We learned about native the Seminole Tribe of Florida, their cultures, their histories, their legacies and everything was awesome. We wish to come bak again in the near future and feel the same experience again.
Not felt welcome. Stayed three nights, had to change room because accessible room was occupied the first night (although we reserved it beforehand), housekeeping did not clean the room and finally member points were not given in full, on contrary they deducted some without obvious reason. Would not go there again.