I just ordered from Uber Eats and I can't handle the anger I have. They forgot to put the 2 sauces that I ordered, so I had to eat the tropichop drier than an espadrille. I'm not satisfied with that, I don't have anything to drink it with either because they also forgot the drink.It's not the money because it's stupid, but it's VERY annoying to be hungry, wait half an hour for an order and have it arrive so badly that you literally can't even eat it. Give more attention to takeout orders, they are also customers!
Jonathan Spiegel
The only "fast food" or drive through I'll eat. I don't eat garbage. Pollo Tropical has very decent food.
Atmosphere: 3
Food: 5
Service: 3
BioMass Regional6VlogsTV
Very amazing food as always when it comes to my usual: White Boneless Chicken, Rice and Black Beans. Keep up the tasty work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice, Chicken Quarter White, Crispy Chicken Platter - With Rice and Beans
MJ Artrup
Pollo Tropical delivers a taste of the tropics with their flavorful grilled chicken sandwich, crispy fries, and the refreshing star of the show, their fresh brew mango iced tea.With a lively atmosphere and a menu bursting with Caribbean-inspired delights, it's a go-to spot for a satisfying meal.However, while the food was delicious overall, they could've been a tad more attentive to special requests, like ensuring no sauce on the sandwich. Plus, the mix-up with the tea - opting for unsweetened instead of sweet - was a minor hiccup.Nevertheless, with its vibrant ambiance and tantalizing flavors, Pollo Tropical earns a solid 4 stars in my book.
I’ve been to this store about 5 times now hoping for a tropichiller as it was advertised on the building and not once was it available I’m very disappointed I will not be coming back…
Atmosphere: 1
Food: 3
Service: 3
Federico Basilis
Great food
Atmosphere: 5
Food: 5
Service: 5
Maria Rebecca Elliffe
Love the food but staff is cheap on the sauces and it gets annoying. Over all food is good.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken and Rice
Giovanny Boada
Good food.Excellent attentionBut the place is a little unclean.There was 1 fly hanging aroundThe rice a little stuck
Just ordered my food and I told the guy I did not want over cook meat. Got home and opened my damn food and meat is over over cook. This is the second time this happened. Meat looks like it was just sitting on the grill or to the side.
Atmosphere: 3
Food: 1
Service: 3
Samson Williams
Say what you will but Pollo remains an elite, grilled chicken dining experience.1/4 Chicken, beans, rice and plantains. + Pine Apple Lemonade is a magnificent deal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice, Mango Tropichiller, Sweet Plantains
Dave Debe
Awesome place for anytype of meals you may want.
Atmosphere: 5
Food: 5
Service: 5
Felix Carrizales
Not far from the convention center Pollo Tropical stood out as my group was from Mexico and Texas. Tried the chicken sandwich, rice and black beans. Everything was great. Sandwich was crispy as I like them. Black beans for the first time. Delicious ⭐️⭐️⭐️⭐️⭐️ staff were very attentive and friendly. Recommend Returned a year later. Made a large order purchase. Cuban , Chicken sandwiches and salads. ? The group at the convention center loved it. Will return before we leave Florida. ⭐️⭐️⭐️⭐️⭐️ again!
Not good enough for me.
Atmosphere: 1
Food: 1
Service: 3
Parking: No drive thru huge lined and lotsWheelchair accessibility: Not really
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Soup, Chicken Quarter White, Fries, Fried Yuca, Cuban Sandwich, Caesar Salad
I just ordered from Uber Eats and I can't handle the anger I have. They forgot to put the 2 sauces that I ordered, so I had to eat the tropichop drier than an espadrille. I'm not satisfied with that, I don't have anything to drink it with either because they also forgot the drink.It's not the money because it's stupid, but it's VERY annoying to be hungry, wait half an hour for an order and have it arrive so badly that you literally can't even eat it. Give more attention to takeout orders, they are also customers!
The only "fast food" or drive through I'll eat. I don't eat garbage. Pollo Tropical has very decent food.
Atmosphere: 3
Food: 5
Service: 3
Very amazing food as always when it comes to my usual: White Boneless Chicken, Rice and Black Beans. Keep up the tasty work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice, Chicken Quarter White, Crispy Chicken Platter - With Rice and Beans
Pollo Tropical delivers a taste of the tropics with their flavorful grilled chicken sandwich, crispy fries, and the refreshing star of the show, their fresh brew mango iced tea.With a lively atmosphere and a menu bursting with Caribbean-inspired delights, it's a go-to spot for a satisfying meal.However, while the food was delicious overall, they could've been a tad more attentive to special requests, like ensuring no sauce on the sandwich. Plus, the mix-up with the tea - opting for unsweetened instead of sweet - was a minor hiccup.Nevertheless, with its vibrant ambiance and tantalizing flavors, Pollo Tropical earns a solid 4 stars in my book.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Soup, Sweet Plantains, Key Lime Pie, Grilled Chicken Sandwich
I’ve been to this store about 5 times now hoping for a tropichiller as it was advertised on the building and not once was it available I’m very disappointed I will not be coming back…
Atmosphere: 1
Food: 3
Service: 3
Great food
Atmosphere: 5
Food: 5
Service: 5
Love the food but staff is cheap on the sauces and it gets annoying. Over all food is good.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken and Rice
Good food.Excellent attentionBut the place is a little unclean.There was 1 fly hanging aroundThe rice a little stuck
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Very busy at sunday 4
Food: 5
Service: 5
Just ordered my food and I told the guy I did not want over cook meat. Got home and opened my damn food and meat is over over cook. This is the second time this happened. Meat looks like it was just sitting on the grill or to the side.
Atmosphere: 3
Food: 1
Service: 3
Say what you will but Pollo remains an elite, grilled chicken dining experience.1/4 Chicken, beans, rice and plantains. + Pine Apple Lemonade is a magnificent deal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice, Mango Tropichiller, Sweet Plantains
Awesome place for anytype of meals you may want.
Atmosphere: 5
Food: 5
Service: 5
Not far from the convention center Pollo Tropical stood out as my group was from Mexico and Texas. Tried the chicken sandwich, rice and black beans. Everything was great. Sandwich was crispy as I like them. Black beans for the first time. Delicious ⭐️⭐️⭐️⭐️⭐️ staff were very attentive and friendly. Recommend Returned a year later. Made a large order purchase. Cuban , Chicken sandwiches and salads. ? The group at the convention center loved it. Will return before we leave Florida. ⭐️⭐️⭐️⭐️⭐️ again!
Atmosphere: 5
Food: 5
Service: 5