I love Charleys Cheesesteaks I eat there all the time but this location is a disaster!!!!! The food doesn’t taste like all Charleys Cheesesteaks if you order online and you get notified it’s ready you get there and only then they will start making the food. If you order it UberEat you will get different things. Absolutely disgraceful. The owner of this place most take some action!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Selene Meow
I stopped here when I was at the Oaks mall and decided to get the Old School Philly Cheesesteak sandwich and fries. All I can say is it was very close to the Philly cheesesteak I had when I was in Philly.Husband had the Mozzarella Cheese sticks.?Good job, guys, a great taste of home.Parking: It's in a mall ,so there is plenty of parking.Kid-friendliness: There is a kids playground in the mall.Wheelchair accessibility: There are ramps around the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries
Annalyhia Jaramillo
Charlie cheesecake al
Atmosphere: 5
Food: 5
Service: 5
Michele Smith
Whenever I am at the Oaks Mall I always order Philly cheese steak.The prices are are inline with other fast food
Atmosphere: 5
Food: 5
Service: 5
Matt B
Always a great meal at Charley's. Been here numerous times and I'll continue to eat here. Food quality is second to none. Staff is always friendly and I get taken care of very quickly. If you're tired of standard fast food and want something delicious, I very highly recommend eating here. Plenty of options and it's always fresh. To the staff here, keep up the awesome work!! Y'all deserve a raise for keeping the high standards and taking care of customers quickly with good food.Parking: The Oaks Mall has tons of parking, shouldn't ever have a problem finding a place to park. Charley's is located in the food court
My wife purchased a cheesesteak combo for me today at lunchtime. It was a carry out. She brought it home and when I opened the box, there was a light colored hair on the sandwich, it was not ours. The staff needs to wear hairnets. I had to toss the sandwich. A disappointing waste of time and money.
Atmosphere: 3
Food: 1
Service: 4
Traos90
I'm a big cheese steak fan. These are the best in town since Tunis closed.
Atmosphere: 4
Food: 4
Service: 5
Roger Theil
These guys know what they're doing. Great cheesesteaks, friendly staff that's always on-the-ball, and quick service. I've begun to make this my go-to place when I visit the mall. They've got a good thing going. If you know, you know.P.s. Try the cheesesteak with teriyaki. They usually offer the chicken with teriyaki, but you can ask for it on the beef, and wow! It's stupid tasty. And if you ask for it, the staff is always excited to go the extra mile for someone in-the-know.Parking: Mall parking is actually pretty decent these days, and Charley's is a short few places from the food court entrance.
Atmosphere: 5
Food: 5
Service: 5
Josh Lucero
Came in today at 6 PM. The staff was lovely. In particular the cashier was very nice with the lady in front of me that did not speak English. Instead of getting frustrated, she helped her and the lady was very grateful with her and told her husband to leave a tip since the cashier was lovely. After taking the time to help her order the line was backed up and she opened the second cash register and started working two at the same time. Everyone else seemed to get along and worked as a team. Nice to see this at a Charley’s.
Beach GoinAnalyst
Philly Cheesesteaks are delicious. My only suggestion is to get there early or late b/c they are very popular at lunchtime.
I was there like 4hrs ago, we saw roaches on the counters. I told the one preparing my food that theres a roach and she said "its ok". Like its not ok, when they gave me my fries, one roach came out crawling. Then my husband asked for a new batch but when I received it, more roaches came out crawling on the counters. I loved that place but after the roaches, that will be my last time eating there. Truly disgusting.
Jasmin Rahman
good fries but not the best cheesesteak they have. other options are better.
alena ishman
i was not very pleased with the horrible customer service, their bad attitudes and disrespectful behavior.
I love Charleys Cheesesteaks I eat there all the time but this location is a disaster!!!!! The food doesn’t taste like all Charleys Cheesesteaks if you order online and you get notified it’s ready you get there and only then they will start making the food. If you order it UberEat you will get different things. Absolutely disgraceful. The owner of this place most take some action!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I stopped here when I was at the Oaks mall and decided to get the Old School Philly Cheesesteak sandwich and fries. All I can say is it was very close to the Philly cheesesteak I had when I was in Philly.Husband had the Mozzarella Cheese sticks.?Good job, guys, a great taste of home.Parking: It's in a mall ,so there is plenty of parking.Kid-friendliness: There is a kids playground in the mall.Wheelchair accessibility: There are ramps around the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries
Charlie cheesecake al
Atmosphere: 5
Food: 5
Service: 5
Whenever I am at the Oaks Mall I always order Philly cheese steak.The prices are are inline with other fast food
Atmosphere: 5
Food: 5
Service: 5
Always a great meal at Charley's. Been here numerous times and I'll continue to eat here. Food quality is second to none. Staff is always friendly and I get taken care of very quickly. If you're tired of standard fast food and want something delicious, I very highly recommend eating here. Plenty of options and it's always fresh. To the staff here, keep up the awesome work!! Y'all deserve a raise for keeping the high standards and taking care of customers quickly with good food.Parking: The Oaks Mall has tons of parking, shouldn't ever have a problem finding a place to park. Charley's is located in the food court
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Fries, Bacon 3 Cheesesteak
My wife purchased a cheesesteak combo for me today at lunchtime. It was a carry out. She brought it home and when I opened the box, there was a light colored hair on the sandwich, it was not ours. The staff needs to wear hairnets. I had to toss the sandwich. A disappointing waste of time and money.
Atmosphere: 3
Food: 1
Service: 4
I'm a big cheese steak fan. These are the best in town since Tunis closed.
Atmosphere: 4
Food: 4
Service: 5
These guys know what they're doing. Great cheesesteaks, friendly staff that's always on-the-ball, and quick service. I've begun to make this my go-to place when I visit the mall. They've got a good thing going. If you know, you know.P.s. Try the cheesesteak with teriyaki. They usually offer the chicken with teriyaki, but you can ask for it on the beef, and wow! It's stupid tasty. And if you ask for it, the staff is always excited to go the extra mile for someone in-the-know.Parking: Mall parking is actually pretty decent these days, and Charley's is a short few places from the food court entrance.
Atmosphere: 5
Food: 5
Service: 5
Came in today at 6 PM. The staff was lovely. In particular the cashier was very nice with the lady in front of me that did not speak English. Instead of getting frustrated, she helped her and the lady was very grateful with her and told her husband to leave a tip since the cashier was lovely. After taking the time to help her order the line was backed up and she opened the second cash register and started working two at the same time. Everyone else seemed to get along and worked as a team. Nice to see this at a Charley’s.
Philly Cheesesteaks are delicious. My only suggestion is to get there early or late b/c they are very popular at lunchtime.
Restaurantji Recommends
I was there like 4hrs ago, we saw roaches on the counters. I told the one preparing my food that theres a roach and she said "its ok". Like its not ok, when they gave me my fries, one roach came out crawling. Then my husband asked for a new batch but when I received it, more roaches came out crawling on the counters. I loved that place but after the roaches, that will be my last time eating there. Truly disgusting.
good fries but not the best cheesesteak they have. other options are better.
i was not very pleased with the horrible customer service, their bad attitudes and disrespectful behavior.
Love the philly cheese steak sandwich! ?
Very nice