Best delivery pizza place in town!! I've been a customer for years and absolutely love this place. Today they just went above and beyond with their customer service, so I have to write a review. There was a misunderstanding with the order and the way they handled the situation was better than expected. They have a loyal customer for life and I highly recommend this place. Big shout out to the hard working staff. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Donovan Courtney
They rather vouch for there crackhead delivery person than own up to it.
Atmosphere: 1
Food: 1
Service: 1
Yojander Davila
I've been to a lot of pizzerias and ima say this is one of the best pizzas I've have
Atmosphere: 5
Food: 5
Service: 5
Lisy’s Channel
Pizza was delicious tasted way better that many Italian authentic places ♥️✨ 100% recommended. I definitely think this business deserves 5 stars.
Atmosphere: 5
Food: 5
Service: 5
TJ R.
OMG - this pizza was awesome. Delivery was super quick. Fresh Hot Pizza - and friendly delivery!
I got my delivery and didn't realize they forgot my pepperoni rolls till after the driver left. I figured oh well no big deal. The Five star employees noticed they forgot the rolls and made a new batch for me. They left a pleasant message explaining the situation and that they were making new rolls.
Always set a timer for about 25 to 30 minus after bc they always show up on time!!!!Best pizza to my opinion for delivery options there cheaper and than domino's they have good food and I love themVegetarian options: It's pizza forgett abou itt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 1 Topping Pizzas, BBQ Chicken, Chicken Tender Bites, Chicken Bacon Ranch, Veggie, Fresh Every Day, Hot and Fresh, Cinnamon Rolls, Buffalo Chicken, 12 Pizza with Olives Onions and Beef, Meat Pizza, Chicken Wings, Barbecue Chicken, Everything Pizza, Pepper, Pepperoni Rolls, Fudge Brownies, Philly Cheese Steak, Bottle Water, Garlic Rolls
I think i have tried almost every store in this very small chain of pizza joints & they have all had great customer service & quality pies. They are absolutely my go-to pizza establishment.Thank you to all the employees that always make my experiences easy & enjoyable.
Food: 5
Service: 5
Barbara Toliver
New but customer Service really sucks, I call to order and put online order for square cut and never get square cut! They have no way of marking it in the system for every time I call, other five star pizza companies do, here in Gainesville. New and Dumb!!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Large 1 Topping Pizzas
Bobby Whalen
Great service and very prompt delivery! Pizza was amazing! Great job 5 star!
Food: 5
Service: 5
Beth Sauls
Thank you for being open throughout the past few years. Your Pizza pie is always consistently delicious. May you continue to prosper and grow and become more successful in your pizza business.Parking: I recommend the parking lot if you’re driving an automobile.
Food: 5
Service: 5
Recommended dishes: Large 1 Topping Pizzas
Gregg M.
We ordered pizza tonight from the 75th Street location. When we ordered at 5:25 pm we were told it would be 30-35 minutes for delivery. After an hour my wife called to check on the status of our order. After waiting on hold for over ten minutes an employee comes on the phone. She advised him of the issue and he quickly stated our order is coming out of the oven now. My wife explained to him it was already supposed to be delivered and what was the delay. The employee responded "we are busy." My wife then asked to speak to the manager due to the less than helpful employee......after being placed on hold someone picked up and then hung up on my wife. She called back again and asked to speak to a manager and was placed on hold again. Finally, the manager picked up after what seemed like forever and my wife explained to him the issue and the fact that the pizza now was ordered 70 minutes ago. He responded it is on its way and my wife explained to him that was not the issue. The issue was we were quoted 30-35 minutes and he quickly stated it was 60-90 minutes. My wife informed him this is not what we were quoted. She also stated that he may need to inform his employees of the time it is taking because we would have made a different decision then to order from them had we been provided with accurate information. The manager then got smart with her stating we have different people answering phones and coming in and out of the store. My wife again asked if it is that difficult to provide accurate delivery times? The manager then stated "what do you want me to do about it?" I then got on the phone and I told him I wanted him to do his job and be a leader in the restaurant so customers are aware of their delivery times. I stated it is all about communication but it obvious he was lacking since no one knew it was 60-90 minutes. I told him the least he could do is provide a discount on our order since it has now been 80 minutes and still no pizza. I left the manager with a few choice words due to his lack or care, professionalism and customer service skills and the fact that he refused to accept any responsibility but made sure to blame his employees. I told him he could keep his pizza but it still showed up 95 minutes after we ordered it. Five Star will no longer be an option in this household after numerous years. We have to many other options but we try to support local but this local shop lost out. The owner needs to take a serious look at the leadership of this manager as he is lacking skills in numerous areas that is in turn costing his business money and the loss of customers.
A like ???
Atmosphere: 4
Food: 5
Service: 3
Best delivery pizza place in town!! I've been a customer for years and absolutely love this place. Today they just went above and beyond with their customer service, so I have to write a review. There was a misunderstanding with the order and the way they handled the situation was better than expected. They have a loyal customer for life and I highly recommend this place. Big shout out to the hard working staff. Thank you!
Atmosphere: 5
Food: 5
Service: 5
They rather vouch for there crackhead delivery person than own up to it.
Atmosphere: 1
Food: 1
Service: 1
I've been to a lot of pizzerias and ima say this is one of the best pizzas I've have
Atmosphere: 5
Food: 5
Service: 5
Pizza was delicious tasted way better that many Italian authentic places ♥️✨ 100% recommended. I definitely think this business deserves 5 stars.
Atmosphere: 5
Food: 5
Service: 5
OMG - this pizza was awesome. Delivery was super quick. Fresh Hot Pizza - and friendly delivery!
Always friendly and have the best pizza rolls
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Large 1 Topping Pizzas, Chicken Tender Bites, Cinnamon Rolls, Buffalo Chicken, Meat Pizza, Chicken Wings, Pepperoni Rolls, Garlic Rolls
I got my delivery and didn't realize they forgot my pepperoni rolls till after the driver left. I figured oh well no big deal. The Five star employees noticed they forgot the rolls and made a new batch for me. They left a pleasant message explaining the situation and that they were making new rolls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Pizza, Pepperoni Rolls
Always set a timer for about 25 to 30 minus after bc they always show up on time!!!!Best pizza to my opinion for delivery options there cheaper and than domino's they have good food and I love themVegetarian options: It's pizza forgett abou itt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 1 Topping Pizzas, BBQ Chicken, Chicken Tender Bites, Chicken Bacon Ranch, Veggie, Fresh Every Day, Hot and Fresh, Cinnamon Rolls, Buffalo Chicken, 12 Pizza with Olives Onions and Beef, Meat Pizza, Chicken Wings, Barbecue Chicken, Everything Pizza, Pepper, Pepperoni Rolls, Fudge Brownies, Philly Cheese Steak, Bottle Water, Garlic Rolls
My kids love five star
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I think i have tried almost every store in this very small chain of pizza joints & they have all had great customer service & quality pies. They are absolutely my go-to pizza establishment.Thank you to all the employees that always make my experiences easy & enjoyable.
Food: 5
Service: 5
New but customer Service really sucks, I call to order and put online order for square cut and never get square cut! They have no way of marking it in the system for every time I call, other five star pizza companies do, here in Gainesville. New and Dumb!!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Large 1 Topping Pizzas
Great service and very prompt delivery! Pizza was amazing! Great job 5 star!
Food: 5
Service: 5
Thank you for being open throughout the past few years. Your Pizza pie is always consistently delicious. May you continue to prosper and grow and become more successful in your pizza business.Parking: I recommend the parking lot if you’re driving an automobile.
Food: 5
Service: 5
Recommended dishes: Large 1 Topping Pizzas
We ordered pizza tonight from the 75th Street location. When we ordered at 5:25 pm we were told it would be 30-35 minutes for delivery. After an hour my wife called to check on the status of our order. After waiting on hold for over ten minutes an employee comes on the phone. She advised him of the issue and he quickly stated our order is coming out of the oven now. My wife explained to him it was already supposed to be delivered and what was the delay. The employee responded "we are busy." My wife then asked to speak to the manager due to the less than helpful employee......after being placed on hold someone picked up and then hung up on my wife. She called back again and asked to speak to a manager and was placed on hold again. Finally, the manager picked up after what seemed like forever and my wife explained to him the issue and the fact that the pizza now was ordered 70 minutes ago. He responded it is on its way and my wife explained to him that was not the issue. The issue was we were quoted 30-35 minutes and he quickly stated it was 60-90 minutes. My wife informed him this is not what we were quoted. She also stated that he may need to inform his employees of the time it is taking because we would have made a different decision then to order from them had we been provided with accurate information. The manager then got smart with her stating we have different people answering phones and coming in and out of the store. My wife again asked if it is that difficult to provide accurate delivery times? The manager then stated "what do you want me to do about it?" I then got on the phone and I told him I wanted him to do his job and be a leader in the restaurant so customers are aware of their delivery times. I stated it is all about communication but it obvious he was lacking since no one knew it was 60-90 minutes. I told him the least he could do is provide a discount on our order since it has now been 80 minutes and still no pizza. I left the manager with a few choice words due to his lack or care, professionalism and customer service skills and the fact that he refused to accept any responsibility but made sure to blame his employees. I told him he could keep his pizza but it still showed up 95 minutes after we ordered it. Five Star will no longer be an option in this household after numerous years. We have to many other options but we try to support local but this local shop lost out. The owner needs to take a serious look at the leadership of this manager as he is lacking skills in numerous areas that is in turn costing his business money and the loss of customers.