It seems the employees at this store don't want to do their job. I got a grande vanilla iced coffee w/ almond milk, and he handed me an unsweetened small. When I asked him why my coffee wasn't a large, he insisted that it was because the sticker said so. ? He just didn't want to go back and fix his screw up. This isn't the first time, either. The employees working here are lazy and rude.
Atmosphere: 2
Food: 1
Service: 1
William Brower
Good experience gave me a free cup of water also,along with My Coffee.
Atmosphere: 4
Food: 4
Service: 4
Cory Biddle
When we ordered we overhead someone complaining at the staff for taking forever. Turns out it was foreshadowing. The guy making the hot coffee was spaced out and probably wouldn’t pass a sobriety test. Took 20+ minutes and by the time we left the other patrons were about to grab their torches and pitchforks thanks to this husk of an employee.
Atmosphere: 1
Food: 3
Service: 1
Ghostcat g
the manager Malissa was very rude and took forever with my drink and gave me lip when I asked about it by saying rude things. she started speaking Spanish to me just because I looked Hispanic. I did not like her service one bit and I would not recommend letting her serve you.
Nicky C
This was a nice place to visit a little small area to relax. The people were great and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Martha Molina
Love their coffee.
Atmosphere: 5
Service: 5
Janet and Christopher Carswell
Service was less than expected. We got one of our drinks and had to wait too long for our next drink. Hopefully the next visit is better.
Atmosphere: 3
Food: 4
Service: 3
Rheanna Atkinson
Apparently they stop making half the drink menu 35 minutes before they close, lol went to order my drink and the girl straight up was like I’m not making anymore of those tonight, but you can get … lmao so I left and went to the other Starbucks across the street and they made my drink for me
Atmosphere: 1
Food: 1
Service: 1
Theda Johnson
3 employees, but only one consistently working on drinks, one kept disappearing to talk to friends, cashier was as well, would make a drink for someone behind us , while several of us were waiting. disappointed to say the
Atmosphere: 3
Food: 4
Service: 2
Lezah Bell
There are Starbucks coffee bars all over the city but this one is my favorite because of the people who work there. They are a hell of a great team.❤️
Starbucks has everything except cleanliness... I'm not being critical of this specific location, but most of them don't clean the tables and floors regularly and expect customers to be okay with it.
Atmosphere: 3
Food: 4
Service: 4
Thomas W.
Wife has stopped her several times. Good service, but it is in the mall and can be busy. Save yourself time, order on the app.
Atmosphere: 5
Food: 5
Service: 5
Anthony Lofaro
Pour and I mean pour customer service. I waited 30 minutes for 2 caramel frappuccino, I've been going to Starbucks since 1996 this is the first encounter that I was basically yelled out by the manager, because I asked her what was taking so long for my two coffees. The manager was unprofessional with the customers and with her co-workers. She should not be in that position. Then my fiance asked for a refund because now we're waiting 35 minutes and it's on camera. She refused to do the refund and told me to call corporate to get my refund back. I hope there's a district manager or regional manager reading these reviews. And yes you did lose a customer American runs on Dunkin!!!
Mellissa Boulware
Food and coffee was amazing, the barista was sweet. The cashier was bordering on rude.
Atmosphere: 1
Food: 5
Service: 1
Lieutenant Adams
StarBucks is my wife's weakness. Every time she goes there, she comes out happy.
It seems the employees at this store don't want to do their job. I got a grande vanilla iced coffee w/ almond milk, and he handed me an unsweetened small. When I asked him why my coffee wasn't a large, he insisted that it was because the sticker said so. ? He just didn't want to go back and fix his screw up. This isn't the first time, either. The employees working here are lazy and rude.
Atmosphere: 2
Food: 1
Service: 1
Good experience gave me a free cup of water also,along with My Coffee.
Atmosphere: 4
Food: 4
Service: 4
When we ordered we overhead someone complaining at the staff for taking forever. Turns out it was foreshadowing. The guy making the hot coffee was spaced out and probably wouldn’t pass a sobriety test. Took 20+ minutes and by the time we left the other patrons were about to grab their torches and pitchforks thanks to this husk of an employee.
Atmosphere: 1
Food: 3
Service: 1
the manager Malissa was very rude and took forever with my drink and gave me lip when I asked about it by saying rude things. she started speaking Spanish to me just because I looked Hispanic. I did not like her service one bit and I would not recommend letting her serve you.
This was a nice place to visit a little small area to relax. The people were great and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Love their coffee.
Atmosphere: 5
Service: 5
Service was less than expected. We got one of our drinks and had to wait too long for our next drink. Hopefully the next visit is better.
Atmosphere: 3
Food: 4
Service: 3
Apparently they stop making half the drink menu 35 minutes before they close, lol went to order my drink and the girl straight up was like I’m not making anymore of those tonight, but you can get … lmao so I left and went to the other Starbucks across the street and they made my drink for me
Atmosphere: 1
Food: 1
Service: 1
3 employees, but only one consistently working on drinks, one kept disappearing to talk to friends, cashier was as well, would make a drink for someone behind us , while several of us were waiting. disappointed to say the
Atmosphere: 3
Food: 4
Service: 2
There are Starbucks coffee bars all over the city but this one is my favorite because of the people who work there. They are a hell of a great team.❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Starbucks has everything except cleanliness... I'm not being critical of this specific location, but most of them don't clean the tables and floors regularly and expect customers to be okay with it.
Atmosphere: 3
Food: 4
Service: 4
Wife has stopped her several times. Good service, but it is in the mall and can be busy. Save yourself time, order on the app.
Atmosphere: 5
Food: 5
Service: 5
Pour and I mean pour customer service. I waited 30 minutes for 2 caramel frappuccino, I've been going to Starbucks since 1996 this is the first encounter that I was basically yelled out by the manager, because I asked her what was taking so long for my two coffees. The manager was unprofessional with the customers and with her co-workers. She should not be in that position. Then my fiance asked for a refund because now we're waiting 35 minutes and it's on camera. She refused to do the refund and told me to call corporate to get my refund back. I hope there's a district manager or regional manager reading these reviews. And yes you did lose a customer American runs on Dunkin!!!
Food and coffee was amazing, the barista was sweet. The cashier was bordering on rude.
Atmosphere: 1
Food: 5
Service: 1
StarBucks is my wife's weakness. Every time she goes there, she comes out happy.