I was so excited to visit this place because I love boba, but unfortunately, I had a terrible experience with Bestea. I asked the cashier about vegan options, but she was unfriendly, dismissive, and unhelpful. I inquired about the Taro tea when another employee came and told me there was no dairy in the taro boba tea. But I had doubts, so I asked to see the ingredient list. The reluctance in her response made me feel like I was a burden. She finally agreed to show me the list and I saw it contained milk derivatives. I have a dairy allergy, so this was a serious issue. Not once did either of the employees apologize for their negligence in lying about nondairy ingredients, or for failing to do their due diligence in checking the ingredients thoroughly. Additionally, I had ordered vegetable gyozas. The gyozas tasted mediocre at best, and it seemed like they had been fried after being frozen, so I asked for chili oil. The employee begrudgingly agreed but then, a few moments later, decided to charge me for it (arbitrarily). Notably, this chili oil is given for free at most similar establishments. Not only was I being charged for an item that is usually given for free, but this item was not listed as an item on the menu that was subject to charge. (Florida law requires restaurants to clearly state in their menus or advertisements the items that are subject to charges. §877.06) By the end of this experience, I felt unwelcome as a vegan and as someone with a dairy allergy. I will not be returning to this discriminatory establishment.
Atmosphere: 1
Food: 1
Service: 1
Adrian Gutierrez
Not for kids. In an attempt to give my kids something to eat, I ordered “extra noodles” and told them to put it on the side. They said ok, and still mixed everything into one plate. Kids are picky so it’s difficult to get them anything. The restaurant wasn’t very helpful either.
Atmosphere: 2
Food: 2
Service: 2
Yu Zheng
My favorite milk tea place in Gainesville. They also sell various deserts!
Atmosphere: 5
Food: 5
Service: 5
stephanie pierdinock
This place is soo good and they have milk alternatives for boba! I got there ramen,matcha boba tea, and tiramisu it was delicious I can't wait to come back! Thank y'all!!
Atmosphere: 5
Food: 5
Service: 5
Tiffany C
undoubtedly in my top 3 places to eat in gainesville. high quality bubble teas, delicious food, and amazing bakery section. trust me, you have to try the macarons, they’re life changing !! you won’t regret coming here :)
Atmosphere: 5
Food: 5
Service: 5
Julia Cooper
Amazing! My friend turned us on to Tea Bestea and I'm so happy she did. Really high quality food that's very tasty! We've tried the ramen, poke bowls and a couple appetizers - all were delicious. I highly recommend you try this place!
Atmosphere: 4
Food: 5
Service: 4
mesa moorehead
Ramen is simply amazing!! You grt plenty and it's hot and freshThe deserts are a great addition, a little pricey but
Atmosphere: 5
Food: 5
Service: 3
Joanne S
Stopped by this place during a road trip, as it's conveniently nearby the highway. Got the popcorn chicken, French fries, and avocado smoothie. The smoothie was great and had the perfect sweetness, as not many places make this. My friend wanted hot milk tea, but they don't make hot drinks (in hot cups), only "warm" drinks served in the regular boba cup. It was very interesting, but tasted good too.
Food was pretty good. Giving it 2 stars because everything was plastic even for dining in. Will not eat again unless they become a bit more sustainable. Pictures were misleading showing reusable
Atmosphere: 2
Food: 4
Service: 3
Panagiotis P
Literally come here just for the mochi donuts bc they’re so good.Yum.
Atmosphere: 5
Food: 5
Service: 4
Lance Markus Opina
Can’t judge the product because I walked in with my gf 17 mins before closing and immediately greeted with the most disgusted looks from the workers. Not even subtle bruh ??? Id understand if it was 5 mins before but come on now 17 mins ?L
Atmosphere: 1
Food: 1
Service: 1
yash k
Cream puff has perfect sweetness and texture. Korean pop corn chicken is super good, strawberry bobba tea is satisfying for the hot Florida climate. Stay away from their cakes, I tried macha cake very disappointed, so we had to go back and try other mango cake which is a feast for eyes but tasted like bland whip cream no flavor of any kind.
Alina C
So great, I come here all the time, I accidentally said no sugar and they added sugar after the fact, love them for it!
The cake is really cute and everyone loved it!
Atmosphere: 5
Food: 5
Service: 5
Very helpful service. Food was great!
I was so excited to visit this place because I love boba, but unfortunately, I had a terrible experience with Bestea. I asked the cashier about vegan options, but she was unfriendly, dismissive, and unhelpful. I inquired about the Taro tea when another employee came and told me there was no dairy in the taro boba tea. But I had doubts, so I asked to see the ingredient list. The reluctance in her response made me feel like I was a burden. She finally agreed to show me the list and I saw it contained milk derivatives. I have a dairy allergy, so this was a serious issue. Not once did either of the employees apologize for their negligence in lying about nondairy ingredients, or for failing to do their due diligence in checking the ingredients thoroughly. Additionally, I had ordered vegetable gyozas. The gyozas tasted mediocre at best, and it seemed like they had been fried after being frozen, so I asked for chili oil. The employee begrudgingly agreed but then, a few moments later, decided to charge me for it (arbitrarily). Notably, this chili oil is given for free at most similar establishments. Not only was I being charged for an item that is usually given for free, but this item was not listed as an item on the menu that was subject to charge. (Florida law requires restaurants to clearly state in their menus or advertisements the items that are subject to charges. §877.06) By the end of this experience, I felt unwelcome as a vegan and as someone with a dairy allergy. I will not be returning to this discriminatory establishment.
Atmosphere: 1
Food: 1
Service: 1
Not for kids. In an attempt to give my kids something to eat, I ordered “extra noodles” and told them to put it on the side. They said ok, and still mixed everything into one plate. Kids are picky so it’s difficult to get them anything. The restaurant wasn’t very helpful either.
Atmosphere: 2
Food: 2
Service: 2
My favorite milk tea place in Gainesville. They also sell various deserts!
Atmosphere: 5
Food: 5
Service: 5
This place is soo good and they have milk alternatives for boba! I got there ramen,matcha boba tea, and tiramisu it was delicious I can't wait to come back! Thank y'all!!
Atmosphere: 5
Food: 5
Service: 5
undoubtedly in my top 3 places to eat in gainesville. high quality bubble teas, delicious food, and amazing bakery section. trust me, you have to try the macarons, they’re life changing !! you won’t regret coming here :)
Atmosphere: 5
Food: 5
Service: 5
Amazing! My friend turned us on to Tea Bestea and I'm so happy she did. Really high quality food that's very tasty! We've tried the ramen, poke bowls and a couple appetizers - all were delicious. I highly recommend you try this place!
Atmosphere: 4
Food: 5
Service: 4
Ramen is simply amazing!! You grt plenty and it's hot and freshThe deserts are a great addition, a little pricey but
Atmosphere: 5
Food: 5
Service: 3
Stopped by this place during a road trip, as it's conveniently nearby the highway. Got the popcorn chicken, French fries, and avocado smoothie. The smoothie was great and had the perfect sweetness, as not many places make this. My friend wanted hot milk tea, but they don't make hot drinks (in hot cups), only "warm" drinks served in the regular boba cup. It was very interesting, but tasted good too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was pretty good. Giving it 2 stars because everything was plastic even for dining in. Will not eat again unless they become a bit more sustainable. Pictures were misleading showing reusable
Atmosphere: 2
Food: 4
Service: 3
Literally come here just for the mochi donuts bc they’re so good.Yum.
Atmosphere: 5
Food: 5
Service: 4
Can’t judge the product because I walked in with my gf 17 mins before closing and immediately greeted with the most disgusted looks from the workers. Not even subtle bruh ??? Id understand if it was 5 mins before but come on now 17 mins ?L
Atmosphere: 1
Food: 1
Service: 1
Cream puff has perfect sweetness and texture. Korean pop corn chicken is super good, strawberry bobba tea is satisfying for the hot Florida climate. Stay away from their cakes, I tried macha cake very disappointed, so we had to go back and try other mango cake which is a feast for eyes but tasted like bland whip cream no flavor of any kind.
So great, I come here all the time, I accidentally said no sugar and they added sugar after the fact, love them for it!
Atmosphere: 5
Food: 5
Service: 5