I was just at this establishment for a late afternoon bite with my two children. I had ordered the 1 lb peel and eat shrimp plate and a root beer float for my son. Our waitress was named Jayden and she was a great server. After our plate was done she gave me the total and handed me the card reader. I tipped her 18% and used my credit card to make pmt. It was after pmt when reading the receipt that I realized in fact we had been charged 27.30 on the 1lb shrimp plate instead of the 26.00 price as noted on their menu. I was also charged 6.30 instead of 6.00 for the root beer float as noted on their menu. I decided to pull a menu from the place they are kept near the bar. After making certain I was over charged I asked the dark haired waitress with the nose ring if she could perhaps help me with the bill. She asked what the issue was I said we had been overcharged. Her quick retort was it was tax on each menu item. I said that can't be as there is a separate area where tax is noted and we were charged accordingly in that area the 7% tax. She then said she didn't know why then. I asked if perhaps a manager was there who might better explain the different prices we were charged versus the listed menu prices. A tall older women with blond hair in a pony tail came out and instantly presented with a poor attitude. I asked her if she could answer the question I had regarding printed menu prices but being charged more than the menu price. She then said it was tax, again I shared the tax area on the bill indicates what I paid in sales tax. She then said I was charged more because I paid with a credit card. I said hmmm ok so what difference does that make? She said people who pay cash pay the noted menu price but credit card users pay more than what is listed. I responded I had cash on me and had that been stated at time of ordering or anywhere on the menu I would have gladly paid cash. She then went on to say there is a percentage that is added to those prices as the owner pays more when credit is used and I said ok well what is that extra percentage? To which she could not provide an answer. I then stated that we are Canadian visiting Gulfport and in Canada what is listed as a price on our menus are what the person pays. There is no change based on cash or credit card use. If there is, then it would be stated for the customer to know in advance of order. She then raised her voice to me saying I am not in Canada!!!! To which I stated yes I am very aware of that. She then said "Well I don't know what you expect me to do for you?!" to which I responded " I am not sure myself except I wanted to start with having my question of price difference answered at the very least" and "I am asking a question and you are yelling at me raising your voice and attempting to intimidate me into submission". She also made a point of letting me know that other Canadian customers and customers in general do not question the price difference. She then said the owner comes in at 4pm and I could ask her. I said I did not appreciate her coming in "hot" as I am being calm and simply trying to understand why the over charge. She then put on a sick syrupy smile and said "Oh, I am not coming in hot". I said I will simply leave as I don't like their mistreatment of me. It was then that the wait staff disappeared into the back. The young man at the bar who said he was from Maine overheard everything turned to me voice lowered for fear of retribution and said he empathized with me and felt badly. That he appreciated my calm polite demeanour throughout that exchange and that there had been a lack of transparency in their listed prices and their justification of the increased charged amount. I felt bullied and incredibly disappointed that I was yelled at for a simple and fair question. Your wait staff with the exception of Jayden are not only rude but are a sad representation of what I thought was supposed to be a State of southern hospitality.
Atmosphere: 1
Food: 3
Service: 1
Pippa Hill
Had the best service on Taco Tuesday. I honestly believe that Stoyana is the BEST waitress I have ever had. Please give this girl a raise! She was professional, funny and didn't flinch under pressure. The live music was also amazing!
Atmosphere: 5
Food: 3
Service: 5
Karen Rands
Great table to wet your whistle and get a snack.... Wait for food can be long. Great service
Atmosphere: 5
Food: 3
Service: 5
michelle wyse
Such a fun relaxing atmosphere.
Atmosphere: 5
Food: 4
Service: 5
mario robichaud
Perfect.....
Atmosphere: 5
Food: 5
Service: 5
nora rivera
Food & Drinks are good.
Atmosphere: 4
Food: 4
Service: 4
Carol Dekkers
Best place for Sunday afternoon/evening music and a drink!
Atmosphere: 5
Service: 5
Thomas Conely
Great old open air place on a great old Beach across from the historic Gulfport Casino
Curtis Bass
Awesome place to eat. Live music.
Atmosphere: 5
Food: 5
Service: 5
Lori Leineke
Worst fish and chips EVER!!! The fish was slimy and mooshy hard crunchy batter on it and the fries were just tiny pieces left in the bottom of the fryer , told the server I didn’t like it and still charged for it
Don't order the pirates grog. It's rum and then 12 oz of grenadine.
Atmosphere: 4
Food: 2
Service: 3
Jason Vanderwalker
Best place in town to be a regular at! Everyday a different special, slightly different vibe, and all the Gulfport characters! Tacos are killer. Wait staff gets slammed when the place turns into a legit party but they always take good care and serve top notch stuff! Dog, kid, and nerd friendly!
Atmosphere: 5
Food: 5
Service: 5
Michael Harrison
The staff is amazing. The location is great. It The owners you gotta worry about. It really just depends on how drunk and angry they are thaf day. If you aren't from Gulfport, you'll have a great time if you don't mind waiting. Because of the management, they have a revolving door of new people. They often won't serve unless you are at their tiny bar. Wait times are ridiculous because of it. The kitchen crew is awesome, and the wait staff works their butts off. Much to be desired on the ownership side. I love my local friends who go there. I'd just rather order my stuff from Neptune's next door. The best time to go is before 3. If you want food and drink when you want it, then go next door. Tiki is like your drunk uncles back yard barbecue. You get what you get and you will wait for it. If you have to go here for an event or a party just order a pitcher. It's just easier on the staff since they never have the support. Storm runners is opening soon. We all can't wait. At least they will likley be open on Mondays. And don't take anyone with a wheel chair. Their accessibility for restrooms is just as convoluted as the ownership.
Atmosphere: 3
Food: 2
Service: 2
Doris Corey
Good live music, that's it.They need more help. Waited 90 minutes and our order never came. Waitstaff apologized ,said they were backed up. We left hungry.
Atmosphere: 2
Food: 1
Service: 1
Thomas Long
Dietary restrictions: Plenty of healthy combos for those on diets or heart healthy restriction.
I was just at this establishment for a late afternoon bite with my two children. I had ordered the 1 lb peel and eat shrimp plate and a root beer float for my son. Our waitress was named Jayden and she was a great server. After our plate was done she gave me the total and handed me the card reader. I tipped her 18% and used my credit card to make pmt. It was after pmt when reading the receipt that I realized in fact we had been charged 27.30 on the 1lb shrimp plate instead of the 26.00 price as noted on their menu. I was also charged 6.30 instead of 6.00 for the root beer float as noted on their menu. I decided to pull a menu from the place they are kept near the bar. After making certain I was over charged I asked the dark haired waitress with the nose ring if she could perhaps help me with the bill. She asked what the issue was I said we had been overcharged. Her quick retort was it was tax on each menu item. I said that can't be as there is a separate area where tax is noted and we were charged accordingly in that area the 7% tax. She then said she didn't know why then. I asked if perhaps a manager was there who might better explain the different prices we were charged versus the listed menu prices. A tall older women with blond hair in a pony tail came out and instantly presented with a poor attitude. I asked her if she could answer the question I had regarding printed menu prices but being charged more than the menu price. She then said it was tax, again I shared the tax area on the bill indicates what I paid in sales tax. She then said I was charged more because I paid with a credit card. I said hmmm ok so what difference does that make? She said people who pay cash pay the noted menu price but credit card users pay more than what is listed. I responded I had cash on me and had that been stated at time of ordering or anywhere on the menu I would have gladly paid cash. She then went on to say there is a percentage that is added to those prices as the owner pays more when credit is used and I said ok well what is that extra percentage? To which she could not provide an answer. I then stated that we are Canadian visiting Gulfport and in Canada what is listed as a price on our menus are what the person pays. There is no change based on cash or credit card use. If there is, then it would be stated for the customer to know in advance of order. She then raised her voice to me saying I am not in Canada!!!! To which I stated yes I am very aware of that. She then said "Well I don't know what you expect me to do for you?!" to which I responded " I am not sure myself except I wanted to start with having my question of price difference answered at the very least" and "I am asking a question and you are yelling at me raising your voice and attempting to intimidate me into submission". She also made a point of letting me know that other Canadian customers and customers in general do not question the price difference. She then said the owner comes in at 4pm and I could ask her. I said I did not appreciate her coming in "hot" as I am being calm and simply trying to understand why the over charge. She then put on a sick syrupy smile and said "Oh, I am not coming in hot". I said I will simply leave as I don't like their mistreatment of me. It was then that the wait staff disappeared into the back. The young man at the bar who said he was from Maine overheard everything turned to me voice lowered for fear of retribution and said he empathized with me and felt badly. That he appreciated my calm polite demeanour throughout that exchange and that there had been a lack of transparency in their listed prices and their justification of the increased charged amount. I felt bullied and incredibly disappointed that I was yelled at for a simple and fair question. Your wait staff with the exception of Jayden are not only rude but are a sad representation of what I thought was supposed to be a State of southern hospitality.
Atmosphere: 1
Food: 3
Service: 1
Had the best service on Taco Tuesday. I honestly believe that Stoyana is the BEST waitress I have ever had. Please give this girl a raise! She was professional, funny and didn't flinch under pressure. The live music was also amazing!
Atmosphere: 5
Food: 3
Service: 5
Great table to wet your whistle and get a snack.... Wait for food can be long. Great service
Atmosphere: 5
Food: 3
Service: 5
Such a fun relaxing atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Perfect.....
Atmosphere: 5
Food: 5
Service: 5
Food & Drinks are good.
Atmosphere: 4
Food: 4
Service: 4
Best place for Sunday afternoon/evening music and a drink!
Atmosphere: 5
Service: 5
Great old open air place on a great old Beach across from the historic Gulfport Casino
Awesome place to eat. Live music.
Atmosphere: 5
Food: 5
Service: 5
Worst fish and chips EVER!!! The fish was slimy and mooshy hard crunchy batter on it and the fries were just tiny pieces left in the bottom of the fryer , told the server I didn’t like it and still charged for it
Restaurantji Recommends
Don't order the pirates grog. It's rum and then 12 oz of grenadine.
Atmosphere: 4
Food: 2
Service: 3
Best place in town to be a regular at! Everyday a different special, slightly different vibe, and all the Gulfport characters! Tacos are killer. Wait staff gets slammed when the place turns into a legit party but they always take good care and serve top notch stuff! Dog, kid, and nerd friendly!
Atmosphere: 5
Food: 5
Service: 5
The staff is amazing. The location is great. It The owners you gotta worry about. It really just depends on how drunk and angry they are thaf day. If you aren't from Gulfport, you'll have a great time if you don't mind waiting. Because of the management, they have a revolving door of new people. They often won't serve unless you are at their tiny bar. Wait times are ridiculous because of it. The kitchen crew is awesome, and the wait staff works their butts off. Much to be desired on the ownership side. I love my local friends who go there. I'd just rather order my stuff from Neptune's next door. The best time to go is before 3. If you want food and drink when you want it, then go next door. Tiki is like your drunk uncles back yard barbecue. You get what you get and you will wait for it. If you have to go here for an event or a party just order a pitcher. It's just easier on the staff since they never have the support. Storm runners is opening soon. We all can't wait. At least they will likley be open on Mondays. And don't take anyone with a wheel chair. Their accessibility for restrooms is just as convoluted as the ownership.
Atmosphere: 3
Food: 2
Service: 2
Good live music, that's it.They need more help. Waited 90 minutes and our order never came. Waitstaff apologized ,said they were backed up. We left hungry.
Atmosphere: 2
Food: 1
Service: 1
Dietary restrictions: Plenty of healthy combos for those on diets or heart healthy restriction.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips, Pear Salad, Sandwich, Taco Salad, Rice Bowl