I am a customer who eats chicken and grill once or twice a week, as does my family. Last Sunday we called to place an order for four chickens to pick up and the phone was busy so my mom took the time to go place the order and wait for that order. When he arrived he was surprised that the phone was off the hook... that was why the calls were not coming in. Eye! This is not the first time that I have seen this gesture from the people who are in charge of the restaurant or they do not answer or they leave the phone off the hook so as not to take orders. My mother had to wait more than an hour for the order to go out. My mother made them express her annoyance and one of the people in charge responded "then tell the owner to put more people to work on the shift." My mother was speechless because it was not the way to respond to a situation that they were facing. It got out of hand. When we got home with the four chickens we were given another surprise... the amount of potatoes they had put in each box was absurd. For each box there was not more than one hand of potatoes, that made my annoyance worse. I called them right there but as expected at 6:30pm they let the phone ring and they never answered on the 5 occasions I called.I don't know if the owner is informed about all this and if so what a shame because because of his poor customer service many clients are going to leave, and if he can just read it he has to do something with his business otherwise the people in charge are going to take it. to bankruptcy.Today 4/6/2024 I am calling to place an order and no one answers me so I will choose to eat somewhere else.
Atmosphere: 3
Food: 5
Service: 1
benjamin mansilla
There's a long way to go to call you Peru, there's a lack of love Asus dishes are missing Peruvian cuisine
Raphael Cole
Restaurant closing for good March 31. Not a day too soon. We went there at least once a week for years and saw the food quality deteriorate badly in the past year. Instead of maintaining an excellent kitchen, which is, after all, why customers go to a restaurant, the food became almost inedible at times. Sorry to see Juan and Bruno lose their jobs, but the owners I have no sympathy for.
Atmosphere: 2
Food: 1
Service: 4
Kelly tarazona
Very good food! Juan gave us excellent service. Very good attention, fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Rosanne Castellanos
Juan Bautista was a great server…Parking: GoodKid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pargo Oriental
Rosilys Hernandez
Love the food, Juan Bautista was the best!
Atmosphere: 5
Food: 5
Service: 5
Daniel Valdivia
The word chicken is part of their name but they did not have rotisserie chicken the three times I went there in the past 12 months. It’s like Burger King not having burgers.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pollo
LUCIA GIMENEZ
Mauricio was a fantastic server. Great attitude, always attentive to his table. The restaurant was very clean and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Carlos Pavon
a nice nice place very delicious the food I will gladly return soon
Ludim Semprit
Amazing food, amazing service! Our waiter Mauricio attended us perfectly and made us feel really comfortable. I totally recommend this place! 100% ??Parking: Free Parking
Atmosphere: 5
Recommended dishes: Flan, Parrilla Para 2 Papas Fritas Chaufa
I am a customer who eats chicken and grill once or twice a week, as does my family. Last Sunday we called to place an order for four chickens to pick up and the phone was busy so my mom took the time to go place the order and wait for that order. When he arrived he was surprised that the phone was off the hook... that was why the calls were not coming in. Eye! This is not the first time that I have seen this gesture from the people who are in charge of the restaurant or they do not answer or they leave the phone off the hook so as not to take orders. My mother had to wait more than an hour for the order to go out. My mother made them express her annoyance and one of the people in charge responded "then tell the owner to put more people to work on the shift." My mother was speechless because it was not the way to respond to a situation that they were facing. It got out of hand. When we got home with the four chickens we were given another surprise... the amount of potatoes they had put in each box was absurd. For each box there was not more than one hand of potatoes, that made my annoyance worse. I called them right there but as expected at 6:30pm they let the phone ring and they never answered on the 5 occasions I called.I don't know if the owner is informed about all this and if so what a shame because because of his poor customer service many clients are going to leave, and if he can just read it he has to do something with his business otherwise the people in charge are going to take it. to bankruptcy.Today 4/6/2024 I am calling to place an order and no one answers me so I will choose to eat somewhere else.
Atmosphere: 3
Food: 5
Service: 1
There's a long way to go to call you Peru, there's a lack of love Asus dishes are missing Peruvian cuisine
Restaurant closing for good March 31. Not a day too soon. We went there at least once a week for years and saw the food quality deteriorate badly in the past year. Instead of maintaining an excellent kitchen, which is, after all, why customers go to a restaurant, the food became almost inedible at times. Sorry to see Juan and Bruno lose their jobs, but the owners I have no sympathy for.
Atmosphere: 2
Food: 1
Service: 4
Very good food! Juan gave us excellent service. Very good attention, fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Juan Bautista was a great server…Parking: GoodKid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pargo Oriental
Love the food, Juan Bautista was the best!
Atmosphere: 5
Food: 5
Service: 5
The word chicken is part of their name but they did not have rotisserie chicken the three times I went there in the past 12 months. It’s like Burger King not having burgers.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pollo
Mauricio was a fantastic server. Great attitude, always attentive to his table. The restaurant was very clean and the food was great.
Atmosphere: 5
Food: 5
Service: 5
a nice nice place very delicious the food I will gladly return soon
Amazing food, amazing service! Our waiter Mauricio attended us perfectly and made us feel really comfortable. I totally recommend this place! 100% ??Parking: Free Parking
Atmosphere: 5
Recommended dishes: Flan, Parrilla Para 2 Papas Fritas Chaufa
Restaurantji Recommends
Juan gave us excellent
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and we were very well served by Juan.
Love the sauces and good chicken !
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: 1 4 Rotisserie Chicken, Onion Soup, Papas Fritas, Pollo
The chicken was very well seasoned and tasty.
Atmosphere: 5
Food: 5
Service: 5
Delicious grilled chicken!!!
Atmosphere: 5
Food: 5
Service: 5