Ordered through uber eats. Pickle was just the skin, looked almost like it was already partially eaten. Absolutely disgusting!. Sandwich was stuffed into container and already falling apart when I got it. Food was bland. Very unhappy. Avoid this place!
Food: 1
Slays Gaming
Last two times i ordered a “Large club on a sub” and they forgot the bacon not to mention the sub was literally falling apart and it looked like it had been thrown in the box. I was on my lunch break so my time was limited they asked to come back and remake it and there’s nothing else they can do. A bunch of helpless and rude people work here that don’t even know what goes on a club sandwich.
Atmosphere: 1
Food: 1
Service: 1
Patti Spencer
Firehouse subs are always good!
Atmosphere: 5
Food: 5
Service: 5
Sara Ramsey
Sandwiches were good which is normal for most Firehouse locations. When we arrived no one was in the store and one worker was sweeping. She was sweeping the floor so hard that she was throwing drit on my feet and legs standing in the ordering spot. While ordering she just kept moving closer and sweeping more dirt on me and my husband. None of the staff were very friendly or welcoming...I felt like they just wanted us to leave. I guess we should have taken our sandwiches to go.
Atmosphere: 2
Food: 4
Service: 2
Susan Cava Ruimy
Awful. I paid $6.50 for the tiniest sandwich I ever saw. One piece of cheese on a 2 inch sub! Couldn't even find it. They forgot to put the sides we requested on. And the service there did nothing to make it better. Just told me this was an acceptable sandwich for $6.50. Shame on them! Never again. There is a reason it's always empty and Subway is always packed.
Atmosphere: 1
Food: 1
Service: 1
Katelyn Bergman
Had a delicious meal. Paul there is great, on top of everything and makes sure everyone is taken care of!
Atmosphere: 5
Food: 5
Service: 5
Dan
Paul is awesome! He help me with my order while making sure to help the employees he was training with their customers to ensure everyone was taken care of and did it all while being very personable and kind.
Atmosphere: 5
Food: 5
Service: 5
Brad Dalton
They do not care here. Like not at all. Our food is always wrong and my son is full on allergic to milk. Not lactose intolerant. Full on Epipen on hand always allergic to milk. Yet they never listen or read and always put cheese on his sandwich. We ordered through the app this time thinking we would be better protected from having our money taken for food he medically cannot eat, but that was a crock. Followed the instructions on the app to inform firehouse of the mess up; hoping they would just remake and let me know when it’s ready. No. 2 weeks go by and I get an email for firehouse corporate asking all of these crazy questions, some medical, as if I said my son ate the cheese and had a crazy reaction. I write back and inform them that we have to check every time because they are notorious for messing up there, so we caught it before he could eat it and now that 2 weeks have gone by we just want our money back. They write back and say they are informing the store owner/manager of what happened and that they will be talking to me. Another week goes by and I get an email from Sara Bush (the District manager) asking me for a receipt. How on earth over 3 weeks later are you going to ask me for a receipt. I ordered through your app, emailed and complained through your app, and have all of that in your app, and you want me to provide you more proof 3 weeks later? Over a $10 sandwich??? This place is the worst in the area. Nothing but loud unedited rap music playing and the kids working there just do not care about anything. But why should they when their district manager is terrible person herself. What’s even better is multiple times now I have come in there to pick up and they didn’t even know they had online orders. They flipped and went over to the printer and there was my online order receipt. Sitting there for the last 20 minutes with no one I the store aware at all that they are being paid to do a job. We go here because we’re beachside and fast food is limited. But it sucks. It sucks so bad. In
Atmosphere: 1
Food: 1
Service: 1
Bradley D.
They do not care here. Like not at all. Our food is always wrong and my son is full on allergic to milk. Not lactose intolerant. Full on Epipen on hand always allergic to milk. Yet they never listen or read and always put cheese on his sandwich. We ordered through the app this time thinking we would be better protected from having our money taken for food he medically cannot eat, but that was a crock. Followed the instructions on the app to inform firehouse of the mess up; hoping they would just remake and let me know when it's ready. No. 2 weeks go by and I get an email for firehouse corporate asking all of these crazy questions, some medical, as if I said my son ate the cheese and had a crazy reaction. I write back and inform them that we have to check every time because they are notorious for messing up there, so we caught it before he could eat it and now that 2 weeks have gone by we just want our money back. They write back and say they are informing the store owner/manager of what happened and that they will be talking to me. Another week goes by and I get an email from Sara Bush (the District manager) asking me for a receipt. How on earth over 3 weeks later are you going to ask me for a receipt. I ordered through your app, emailed and complained through your app, and have all of that in your app, and you want me to provide you more proof 3 weeks later? Over a $10 sandwich??? This place is the worst in the area. Nothing but loud unedited rap music playing and the kids working there just do not care about anything. But why should they when their district manager is terrible person herself. What's even better is multiple times now I have come in there to pick up and they didn't even know they had online orders. They flipped and went over to the printer and there was my online order receipt. Sitting there for the last 20 minutes with no one I the store aware at all that they are being paid to do a job. We go here because we're beachside and fast food is limited. But it sucks. It sucks so bad.
Katie Anderson
Went here for the 1st time because of the name promotion. The staff was friendly, restaurant was clean, and had my order made in no time. The food was pretty good as well.
Food is great but I ordered 2 pickles and didn't even get one. Like how do you not give me pickles.
Liz Robinson
Always get take out. Really good!
Food: 5
Service: 5
Zach Swift
Great subs for the price especially in the area might be one of the best places for a quick
Atmosphere: 5
Food: 5
Service: 5
Nichole Achilles
We stopped in for sandwiches just before closing after a long day at the beach... they were so kind and quick, made our favorite subs, and with a smile. We love Firehouse!
Atmosphere: 5
Food: 5
Service: 5
Jake Honadle
Not very good, yet not terrible. 3 stars is a perfect rating for this place. If you are very hungry and in need of food this place will suffice. However Firehouse Subs is nothing to write home about.
Ordered through uber eats. Pickle was just the skin, looked almost like it was already partially eaten. Absolutely disgusting!. Sandwich was stuffed into container and already falling apart when I got it. Food was bland. Very unhappy. Avoid this place!
Food: 1
Last two times i ordered a “Large club on a sub” and they forgot the bacon not to mention the sub was literally falling apart and it looked like it had been thrown in the box. I was on my lunch break so my time was limited they asked to come back and remake it and there’s nothing else they can do. A bunch of helpless and rude people work here that don’t even know what goes on a club sandwich.
Atmosphere: 1
Food: 1
Service: 1
Firehouse subs are always good!
Atmosphere: 5
Food: 5
Service: 5
Sandwiches were good which is normal for most Firehouse locations. When we arrived no one was in the store and one worker was sweeping. She was sweeping the floor so hard that she was throwing drit on my feet and legs standing in the ordering spot. While ordering she just kept moving closer and sweeping more dirt on me and my husband. None of the staff were very friendly or welcoming...I felt like they just wanted us to leave. I guess we should have taken our sandwiches to go.
Atmosphere: 2
Food: 4
Service: 2
Awful. I paid $6.50 for the tiniest sandwich I ever saw. One piece of cheese on a 2 inch sub! Couldn't even find it. They forgot to put the sides we requested on. And the service there did nothing to make it better. Just told me this was an acceptable sandwich for $6.50. Shame on them! Never again. There is a reason it's always empty and Subway is always packed.
Atmosphere: 1
Food: 1
Service: 1
Had a delicious meal. Paul there is great, on top of everything and makes sure everyone is taken care of!
Atmosphere: 5
Food: 5
Service: 5
Paul is awesome! He help me with my order while making sure to help the employees he was training with their customers to ensure everyone was taken care of and did it all while being very personable and kind.
Atmosphere: 5
Food: 5
Service: 5
They do not care here. Like not at all. Our food is always wrong and my son is full on allergic to milk. Not lactose intolerant. Full on Epipen on hand always allergic to milk. Yet they never listen or read and always put cheese on his sandwich. We ordered through the app this time thinking we would be better protected from having our money taken for food he medically cannot eat, but that was a crock. Followed the instructions on the app to inform firehouse of the mess up; hoping they would just remake and let me know when it’s ready. No. 2 weeks go by and I get an email for firehouse corporate asking all of these crazy questions, some medical, as if I said my son ate the cheese and had a crazy reaction. I write back and inform them that we have to check every time because they are notorious for messing up there, so we caught it before he could eat it and now that 2 weeks have gone by we just want our money back. They write back and say they are informing the store owner/manager of what happened and that they will be talking to me. Another week goes by and I get an email from Sara Bush (the District manager) asking me for a receipt. How on earth over 3 weeks later are you going to ask me for a receipt. I ordered through your app, emailed and complained through your app, and have all of that in your app, and you want me to provide you more proof 3 weeks later? Over a $10 sandwich??? This place is the worst in the area. Nothing but loud unedited rap music playing and the kids working there just do not care about anything. But why should they when their district manager is terrible person herself. What’s even better is multiple times now I have come in there to pick up and they didn’t even know they had online orders. They flipped and went over to the printer and there was my online order receipt. Sitting there for the last 20 minutes with no one I the store aware at all that they are being paid to do a job. We go here because we’re beachside and fast food is limited. But it sucks. It sucks so bad. In
Atmosphere: 1
Food: 1
Service: 1
They do not care here. Like not at all. Our food is always wrong and my son is full on allergic to milk. Not lactose intolerant. Full on Epipen on hand always allergic to milk. Yet they never listen or read and always put cheese on his sandwich. We ordered through the app this time thinking we would be better protected from having our money taken for food he medically cannot eat, but that was a crock. Followed the instructions on the app to inform firehouse of the mess up; hoping they would just remake and let me know when it's ready. No. 2 weeks go by and I get an email for firehouse corporate asking all of these crazy questions, some medical, as if I said my son ate the cheese and had a crazy reaction. I write back and inform them that we have to check every time because they are notorious for messing up there, so we caught it before he could eat it and now that 2 weeks have gone by we just want our money back. They write back and say they are informing the store owner/manager of what happened and that they will be talking to me. Another week goes by and I get an email from Sara Bush (the District manager) asking me for a receipt. How on earth over 3 weeks later are you going to ask me for a receipt. I ordered through your app, emailed and complained through your app, and have all of that in your app, and you want me to provide you more proof 3 weeks later? Over a $10 sandwich??? This place is the worst in the area. Nothing but loud unedited rap music playing and the kids working there just do not care about anything. But why should they when their district manager is terrible person herself. What's even better is multiple times now I have come in there to pick up and they didn't even know they had online orders. They flipped and went over to the printer and there was my online order receipt. Sitting there for the last 20 minutes with no one I the store aware at all that they are being paid to do a job. We go here because we're beachside and fast food is limited. But it sucks. It sucks so bad.
Went here for the 1st time because of the name promotion. The staff was friendly, restaurant was clean, and had my order made in no time. The food was pretty good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Steak and Cheese
Restaurantji Recommends
Food is great but I ordered 2 pickles and didn't even get one. Like how do you not give me pickles.
Always get take out. Really good!
Food: 5
Service: 5
Great subs for the price especially in the area might be one of the best places for a quick
Atmosphere: 5
Food: 5
Service: 5
We stopped in for sandwiches just before closing after a long day at the beach... they were so kind and quick, made our favorite subs, and with a smile. We love Firehouse!
Atmosphere: 5
Food: 5
Service: 5
Not very good, yet not terrible. 3 stars is a perfect rating for this place. If you are very hungry and in need of food this place will suffice. However Firehouse Subs is nothing to write home about.