Good, not great. Food was good. The room was pretty loud considering it was only half full. It took 8 minutes for the server to show up. Took an hour and 45 minutes for our entrees to show up. Service was average at best. The food was good but not for the price. The sushi was probably the best part. I've been other places that are in the same price range and the overall experience is significantly better. I honestly don't think I will be back.
Zeleznoc
Food excellent. service not as attentive as in past but like other restaurants during COVID, likely short-staffed. Staff pleasant. Drinks great. A bit noisy considering fairly low occupancy compared to their usual.
peggym
We were warmly greeted, and our special occasion noted, so that was nice. It took forever to get our food. The apps weren't hot, and we sat with dirty dishes in front of us for a looong time between each course. My steak was perfectly cooked and delicious; the lobster was very salty. My husband's fish was also cooked perfectly. The noise level was insane.
MattyPhatSnacks
Wife and I had a night without the kids and choose Roy's. Alway ms enjoy this place, we go about 1-2 a year. I don't mind spending the high dollar amount for a nice quality meal and ambiance of the dinning room. My wife looked super hot all dressed up, so I give her 5 stars as well.
Cathy Camp Sargent
Used to love the Jax Beach location, but very disappointed last night. Musty smelling bar...didn't offer 3 of the 4 sushi rolls on the menu...the one I did get was average. Then the salad I ordered was so far from the quality Roy's used to offer. Yet the cost for all of it was still high considering the quality of the food. Not sure I will go back.
Bear
Now closed and possibly gone forever! This has been my families go to for celebrations for decades, including Orlando, Tampa, and Bonita Springs. Heck we just hosted my sons rehearsal dinner here for 40 in March. Ugh, now where will we go for those fabulous Roy's Hawaiian Martinis????
Amanda S.
This restaurant's AC has been out since last year. What kind of lazy corporate restaurant makes their staff work two pandemic springs/summers without AC??? How long before they have a sign out front saying "people don't want to work! Please be nice to those that showed up." Is it really that hard to be basic level decent restaurant owners?? Or is greed and the bottom dollar always the most important thing?
Danielle H.
Nice restaurant jewel on Jacksonville Beach. Incredible atmosphere and amazing drinks. The Mai Tai was bomb. The bartender made it just right. We ordered the Lakanilau roll which was splendid. I loved this roll but apprehensive to get it because of the Waygu beef. The Auntie Lei's Aloha roll was ok but it was missing the flavor I was seeking. The lobster pot seekers were great too. Overall I will definitely return for drinks and appetizers after a day at the beach.
Wendy L.
My husband took me here as an afterthought to treat me for a late Mother's Day. I had heard of Roy's, but never had an opportunity to visit. I think I have died and gone to heaven now. We started out with sangria red, which was fruity and refreshing. We ordered the wedge salad and lobster potstickers. The wedge was so fresh, the dressing wonderful. Then the lobster potstickers came and made my mouth sing hallelujah! The sauce they use is so tasty and absolutely the best. There is a flavor that will not stop. Our entrees came out with much anticipation after the starters. I had macadamia crusted mahi mahi with potatoes and asparagus. Omg!! This was absolutely delightful. The fish was cooked to perfection and the macadamia nut crust was spot on. Oh yes the sides were as amazing. My husband had seared sea bass. I nabbed a bite and it was heavenly. Of course he went for the gusto with dessert that being a molten chocolate cake with ice cream. This place is obviously once in awhile occasions due to prices, but well worth. The wait staff is beyond perfect as well. A terrific experience to say the least
kbockl
Top notch service. Delicious food. Mahi mahi was devoured, tiger shrimp with udon noodles were even more yummy than the description implied. A bit of a budget stretcher, but we try to return as often as we can. Never disappoints.
Edited to add: The restaurant responded to this post, but I received no response when I did email them. Seems their responses here are just to make it seem they care.I wanted to love it, but waiting almost an hour for 2 appetizers and another 90 minutes for two entrees is just unacceptable. Tried making the best of it and having drinks while we waited but those took 30-45 minutes to get each time. Our server did the best he could but after an hour of waiting he just said he had no idea what was going on in the kitchen and the food would just come out eventually and there was nothing much he could do other than wait.Such a shame because when it did come out, the food was delicious...or maybe we were just starving since we had arrived at 6:30 and it was almost 9 by the time we ate...
Lisa Thwing
Great food as well as ambiance. First time ever going and it definitely won't be the last.
Happydiner
Food wasn't excellent! My husband had the ahi which was perfect. I had the butterfish and braised short rib combo. I think the rib needed more sauce but was otherwise wonderful. We done normally eat dessert but we had the flourless chocolate soufflé which was incredible. Everything was A little pricey but wasn't worth it.
Everything was really good and my steak was cooked to perfection which is not always the case when I dine out. Also the manager came by the table to make sure our experience was great.
Brandy B. Morgan
I can't say enough about how wonderful you all were to me and my family and friends on May 1. Chelsea and Pam you run one heck of a ship. Our waitress was phenomenal. Our food was phenomenal. You guys were so gracious and so tolerant of even my pushy guests. I hope I did a great job of hinting not to sweat them, because I loved you!! <3 <3 It was perfect. Thank you!!!! Brandy
Good, not great. Food was good. The room was pretty loud considering it was only half full. It took 8 minutes for the server to show up. Took an hour and 45 minutes for our entrees to show up. Service was average at best. The food was good but not for the price. The sushi was probably the best part. I've been other places that are in the same price range and the overall experience is significantly better. I honestly don't think I will be back.
Food excellent. service not as attentive as in past but like other restaurants during COVID, likely short-staffed. Staff pleasant. Drinks great. A bit noisy considering fairly low occupancy compared to their usual.
We were warmly greeted, and our special occasion noted, so that was nice. It took forever to get our food. The apps weren't hot, and we sat with dirty dishes in front of us for a looong time between each course. My steak was perfectly cooked and delicious; the lobster was very salty. My husband's fish was also cooked perfectly. The noise level was insane.
Wife and I had a night without the kids and choose Roy's. Alway ms enjoy this place, we go about 1-2 a year. I don't mind spending the high dollar amount for a nice quality meal and ambiance of the dinning room. My wife looked super hot all dressed up, so I give her 5 stars as well.
Used to love the Jax Beach location, but very disappointed last night. Musty smelling bar...didn't offer 3 of the 4 sushi rolls on the menu...the one I did get was average. Then the salad I ordered was so far from the quality Roy's used to offer. Yet the cost for all of it was still high considering the quality of the food. Not sure I will go back.
Now closed and possibly gone forever! This has been my families go to for celebrations for decades, including Orlando, Tampa, and Bonita Springs. Heck we just hosted my sons rehearsal dinner here for 40 in March. Ugh, now where will we go for those fabulous Roy's Hawaiian Martinis????
This restaurant's AC has been out since last year. What kind of lazy corporate restaurant makes their staff work two pandemic springs/summers without AC??? How long before they have a sign out front saying "people don't want to work! Please be nice to those that showed up." Is it really that hard to be basic level decent restaurant owners?? Or is greed and the bottom dollar always the most important thing?
Nice restaurant jewel on Jacksonville Beach. Incredible atmosphere and amazing drinks. The Mai Tai was bomb. The bartender made it just right. We ordered the Lakanilau roll which was splendid. I loved this roll but apprehensive to get it because of the Waygu beef. The Auntie Lei's Aloha roll was ok but it was missing the flavor I was seeking. The lobster pot seekers were great too. Overall I will definitely return for drinks and appetizers after a day at the beach.
My husband took me here as an afterthought to treat me for a late Mother's Day. I had heard of Roy's, but never had an opportunity to visit. I think I have died and gone to heaven now. We started out with sangria red, which was fruity and refreshing. We ordered the wedge salad and lobster potstickers. The wedge was so fresh, the dressing wonderful. Then the lobster potstickers came and made my mouth sing hallelujah! The sauce they use is so tasty and absolutely the best. There is a flavor that will not stop. Our entrees came out with much anticipation after the starters. I had macadamia crusted mahi mahi with potatoes and asparagus. Omg!! This was absolutely delightful. The fish was cooked to perfection and the macadamia nut crust was spot on. Oh yes the sides were as amazing. My husband had seared sea bass. I nabbed a bite and it was heavenly. Of course he went for the gusto with dessert that being a molten chocolate cake with ice cream. This place is obviously once in awhile occasions due to prices, but well worth. The wait staff is beyond perfect as well. A terrific experience to say the least
Top notch service. Delicious food. Mahi mahi was devoured, tiger shrimp with udon noodles were even more yummy than the description implied. A bit of a budget stretcher, but we try to return as often as we can. Never disappoints.
Restaurantji Recommends
Edited to add: The restaurant responded to this post, but I received no response when I did email them. Seems their responses here are just to make it seem they care.I wanted to love it, but waiting almost an hour for 2 appetizers and another 90 minutes for two entrees is just unacceptable. Tried making the best of it and having drinks while we waited but those took 30-45 minutes to get each time. Our server did the best he could but after an hour of waiting he just said he had no idea what was going on in the kitchen and the food would just come out eventually and there was nothing much he could do other than wait.Such a shame because when it did come out, the food was delicious...or maybe we were just starving since we had arrived at 6:30 and it was almost 9 by the time we ate...
Great food as well as ambiance. First time ever going and it definitely won't be the last.
Food wasn't excellent! My husband had the ahi which was perfect. I had the butterfish and braised short rib combo. I think the rib needed more sauce but was otherwise wonderful. We done normally eat dessert but we had the flourless chocolate soufflé which was incredible. Everything was A little pricey but wasn't worth it.
Everything was really good and my steak was cooked to perfection which is not always the case when I dine out. Also the manager came by the table to make sure our experience was great.
I can't say enough about how wonderful you all were to me and my family and friends on May 1. Chelsea and Pam you run one heck of a ship. Our waitress was phenomenal. Our food was phenomenal. You guys were so gracious and so tolerant of even my pushy guests. I hope I did a great job of hinting not to sweat them, because I loved you!! <3 <3 It was perfect. Thank you!!!! Brandy